The Blueprint for Building the Next Generation of Automotive Pros with Jennifer Ness

Fixed Ops Roundtable

What happens when education and industry come together to shape the future of automotive leadership?

In this episode we sit down with Jennifer Ness of Cox Automotive—a powerhouse conversation about partnership, purpose, and the people driving change in our industry.

👉 Register for the upcoming Fixed Ops Roundtable Event

What we discuss in this episode:

Jennifer pulls back the curtain on Cox Automotive’s 20+ year relationship with Northwood University, sharing how hands-on education, real-world technology, and mentorship are preparing the next generation of automotive leaders. From the Cox Automotive Solutions Lab to internship programs that turn into full-time careers, this episode dives deep into how companies and universities can work together to fuel talent and innovation.

Vanessa offers a student’s perspective, sharing how engagement from companies like Cox Automotive changes everything for young professionals discovering their place in this industry. And yes, there’s even a touching moment as Jennifer beams with pride talking about her daughter Katrina, a Northwood grad and leader who’s blazing her own trail in automotive.

If you’ve ever wondered how to build genuine connections that open doors, or what it really takes to develop future-ready talent in the dealership world—this one’s for you.

🎧 Tune in to hear:

• The story behind Cox Automotive’s deep investment in Northwood University
• al-world education creates confident, career-ready graduates
• Why relationships are the real engine of success in our industry
• And the inspiring journey of students who became leaders through mentorship

This is more than a conversation about business—it’s about legacy, community, and the next generation who will define the future of automotive.

Listen to the episode featuring Jennifer Ness for even more insights!

Enjoying The Fixed Ops Roundtable Podcast? Please leave a rating and review 👇

Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237

Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY

Thanks, Jennifer Ness

Connect with Ted Ings and the Fixed Ops Roundtable:

• Register for the next Fixed Ops Roundtable Event
• Ted Ings on LinkedIn
• Center for Performance Improvement