FTF253: The Delegate Experience: Conferences Done Differently with Mary-Louise (ML) Huppatz

First Time Facilitator

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In this episode of the First Time Facilitator podcast, host Leanne Hughes welcomes Mary-Louise (ML) Huppatz, CEO of the Association for Tertiary Education Management (ATEM), to discuss her unique approach to conferences, leading change, and facilitation.
ML's passion for people and creating meaningful learning experiences comes through as she shares insights into how she transforms conferences from routine events into transformative experiences.
Abut today's guest: ML Huppatz
ML is CEO for the Association for Tertiary Education Management (ATEM) - a job that she describes as being the #1 cheerleader for people working in the sector. She is passionate about people with a capital P - and focuses on creating learning experiences which support self mastery and confidence, development of an individual's leadership, and helping people to thrive in their own career journeys.
On a Thursday night you will find her moonlighting as Rakali - a Joey leader at 5th Brunswick Scouts, and loving nurturing the next generation of leaders."

Episode Highlights:
The Delegate Experience: Redefining Conferences:
ML discusses the importance of creating meaningful networking opportunities and how ATEM designs conference spaces to encourage organic connections.
Key Strategies for Crafting Unforgettable Conferences

• ML highlights the importance of first-time delegate experiences, explaining how they organize dedicated welcome drinks and smaller group sessions to ease people into the larger event.
• Post-lunch energy dips are tackled with "keystone sessions," where all conference participants engage in the same experience across multiple rooms, creating a shared reflective and bonding opportunity.
• ML shares her aversion to the term "networking" and how she prefers to create informal spaces for delegates to connect naturally, without the pressure often associated with formal networking.

Innovating the Role of the MC: The Conference Catalyst

• ML explains how ATEM has redefined the traditional role of the MC by introducing the concept of the “conference catalyst.”Rather than just announcing speakers and keeping time, the catalyst becomes part of the event’s personality, helping to build connections and engage attendees on a deeper level (and I, Leanne, was thrilled to play this role!)

ML’s Personal Leadership Journey

• ML reflects on her career journey, which includes a diverse range of roles in journalism, HR, strategy, and facilitation, all leading to her current position at ATEM.

Key Takeaways:

• Conferences can and should be more than just events; they are opportunities to create lasting change, connection, and learning.
• Networking doesn’t need to be formal or intimidating—providing organic, informal spaces can make it easier for people to connect.
• The role of the MC can be transformed into a more engaging, interactive experience with the concept of a “conference catalyst.”
• Embracing your strengths and allowing yourself to be “you” in professional settings leads to more authentic leadership and engagement.

Imagine the Best Professional Development Experience of 2025…
Coming to you in March, it's The Red Carpet Campout!
If you love building connections, creating communities, and generously sharing their ideas, you'll LOVE this experience.
I’d love to see you there!

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