Technology is Not Enough

Embracing Technology in Financial Services

As the norms around personal data and its use evolve, what does this mean for organisations wanting to recruit and retain the best talent? What does the digital transformation or even the post-digital world mean in terms of the employee? Companies have inadvertently created a new digital divide between themselves and their workforce. Trust and being responsible in the use of customer and employee data is important, as many companies are being measured in the court of public opinion. Tim Broome is joined by Andrew Woolf, who leads Accenture's Global Talent & Organisation group, and Harshu Deshpande from Accenture Liquid Studios. Together they explore whether the use of technology to measure experiences for your workforce or customers is going too far, the impact for people and how to ensure you act as an ethical company.