DigitalituM Podcast Episode 23 - Ben Bleiman - Modocs.AI - Capturing Tribal Knowledge with Voice-to-SOP

DigitalituM Podcast - At the Intersection of Manufacturing and Digital Transformation

Send us a text

Episode Summary
Ben Bleiman—electrical engineer turned innovation leader—walks us through his journey from Bose (automotive audio tuning) to IBM (7–10 nm semiconductors) and Crane Currency (micro-optics on the $100 note), where years in R&D and production quality led him to MODocs.ai. We dig into why documentation is painful, how tribal knowledge gets lost when veterans retire, and how Voice-to-SOP plus dynamic document control, digital checklists, and human-in-the-loop reviews can turn know-how into repeatable, auditable execution on the shop floor.
What You’ll Learn

• Why documentation fails in the real world: People will gladly explain a process, but hate writing it—so the knowledge never makes it into usable SOPs. MODocs captures the spoken explanation and structures it automatically.
  
• Voice-to-SOP in practice: Hit record, talk through the job, and get a structured, editable SOP—complete with warnings/safety notes, “why” context, tools/materials, and photos. Approve, reorder, or condense steps with simple feedback; a person always reviews before publishing.
  
• Dynamic document control: Versioning highlights what changed since the last run so operators don’t run on autopilot; training happens in-line as changes roll out.
  From SOPs to execution: Every SOP becomes a digital checklist that can capture measurements, lot numbers, photos, timestamps, and operator notes—creating proof for audits and data for continuous improvement.
  Process analytics & certification: Track cycle times and variation by step/person, spot skipped steps vs. actual expertise, and certify users with quizzes and role-based access.
  
• Business impact: Cut downtime and training cost, reduce defects, keep knowledge when experts retire, and make audits simple with full traceability.
  See it live: MODocs.ai demo at SPS Atlanta (Sept 16–18, GWCC)—Ben joins us Thursday at the DigitalituM Booth #1027 for hands-on trials and a 30-day access offer.
  

Guest
Ben Bleiman — Founder, MODocs.ai
LinkedIn: (Ben) linkedin.com/in/ben-bleiman
LinkedIn

Company
MODocs.ai (MO Docs AI) — Voice-to-SOP, dynamic document control, digital checklists, and process analytics for manufacturing teams.
Website: modocs.ai
MO Docs AI
LinkedIn: linkedin.com/company/modocsai (company updates/examples)
LinkedIn

Call to Action

• Meet Ben and try Voice-to-SOP at SPS Atlanta—Booth #1027 (Sept 16–18, GWCC).
• Interested in capturing your team’s know-how? Book a demo via modocs.ai.
• Interested in more Digital Tools for Manufacturing: Contact DigitalituM

Stay tuned for more inspiring conversations about manufacturing and digital transformation. Also, remember to follow and subscribe to the DigitalituM Podcast for exclusive insights from industry leaders and innovators.
We appreciate your likes and comments. If you feel you can add value to this podcast series and want to be our guest, send an email to [email protected]