Finding and Developing the Unicorn Office Manager

Dental Practice Heroes

You know what’s worse than not having an office manager? Having the wrong one. We all want that "perfect" hire, but perfect on paper rarely works in practice.

This episode explores what really makes someone the right fit, whether you're promoting from within or hiring from the outside, and how to set them up for success in their new role. You'll learn three important things: the trade-offs of hiring internally vs. externally, what you need to do before handing over the reins, and how to keep your practice running smoothly — with or without a manager.

Topics discussed in this episode:

• Why most outside hires fail
• The #1 onboarding mistake
• How to successfully promote internally vs. externally
• How to interview new office managers
• How to “build your bench"

This episode was produced by Podcast Boutique https://www.podcastboutique.com

Take Control of Your Practice and Your Life

We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

فصول

1. The Office Manager Unicorn Myth (00:00:00)

2. Promoting vs. Hiring: The Core Dilemma (00:01:09)

3. Why Office Managers Fail (00:04:16)

4. Defined Roles and Creating Success (00:07:24)

5. Building Trust and Winning Team Respect (00:11:20)

6. Developing Your Leadership Bench (00:18:08)

7. Final Thoughts on Practice Leadership (00:20:01)