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1 Spilling the Tea on Cross Culture Comedy: Jesse Appell’s Journey in China 29:42
adaptive workplace listening and why its different from active listening
Manage episode 398412078 series 2992865
Nicole Lowenbraun and Maegan Stephens, authors of the book "Adaptive Listening: How to Cultivate Trust and Traction at Work," explain the impact of adapting your listening in the a corporate workplace.
They introduce the SAID listening model, which stands for Support, Advance, Immerse, and Discern, each representing a specific listening style and goal. They emphasize that everyone has a unique listening style and good intentions but may not always meet the speaker's needs.
Nicole, a content director, and executive speaker coach, highlights the necessity of adapting your listening style based on the speaker's requirements. Maegan, a senior director of communication services, shares her experiences in coaching executives and the challenges of listening and providing feedback tailored to executive leaders.
They delve into their three-year journey of writing the book, emphasizing the need for detailed, actionable steps and memorable models for effective communication.
They discuss the complexities of discernment in the workplace and offer insights into guiding others to listen effectively and seek the right type of listening in different situations.
S A I D
Support
Advance
Immerse
Discern
As a bonus, listen to Nicole, Maegan, and Oscar debrief on the process of listening during the recording of this discussion.
159 حلقات
Manage episode 398412078 series 2992865
Nicole Lowenbraun and Maegan Stephens, authors of the book "Adaptive Listening: How to Cultivate Trust and Traction at Work," explain the impact of adapting your listening in the a corporate workplace.
They introduce the SAID listening model, which stands for Support, Advance, Immerse, and Discern, each representing a specific listening style and goal. They emphasize that everyone has a unique listening style and good intentions but may not always meet the speaker's needs.
Nicole, a content director, and executive speaker coach, highlights the necessity of adapting your listening style based on the speaker's requirements. Maegan, a senior director of communication services, shares her experiences in coaching executives and the challenges of listening and providing feedback tailored to executive leaders.
They delve into their three-year journey of writing the book, emphasizing the need for detailed, actionable steps and memorable models for effective communication.
They discuss the complexities of discernment in the workplace and offer insights into guiding others to listen effectively and seek the right type of listening in different situations.
S A I D
Support
Advance
Immerse
Discern
As a bonus, listen to Nicole, Maegan, and Oscar debrief on the process of listening during the recording of this discussion.
159 حلقات
Усі епізоди
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1 Listening Masterclass - how to listen to what emerges in between - Part III of III 49:10
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1 Listening Masterclass - how to listen to what emerges in between - Part II of III 53:47
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1 Listening Masterclass - how to listen to what emerges in between - Part I of III 48:36
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1 how to effectively listen when you debate at work 40:11
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1 the significant consequences when you can decode non-verbal cues 21:50
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1 What can you learn from over 33,519 workplace listeners? 32:16
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1 the hidden clues when you listen well in low trust group meetings 16:34
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1 adaptive workplace listening and why its different from active listening 39:01
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1 the hidden value in your contact center and how to listen at scale with Authenticx’s Amy Brown 38:45
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1 how to think and listen like the team at pixar animation Heidi Rosenfelder Jamie Woolf 23:45
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1 a visual summary of how to listen - the most comprehensive book on listening in the workplace based on research with over 28,000 people 45:17
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1 the significant ramifications of your work environment on listening 34:06
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1 the power of effective listening in spontaneous conversations with Matt Abrahams 42:02
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1 how to listen when you will never be able to fix it 47:45
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