Finding Belonging for the LGBTQIA+ Community at Work

CX Storytime, Tales from the Customer Journey

In this episode of Relationships at Work, Russel chats with executive coaches and consultants John Volturo and Peter Gandolfo on the challenges faced by the LGBTQIA+ community at work and steps needed to be more inclusive.
John and Peter share their thoughts, stories and experience with...

• The challenge of the rainbow glass ceiling.
• Who is responsible for diversity and equity in an organization.
• What to look for and do to ensure an organization was LGBTQ+ supportive before applying.
• How organizations can support the creation of ERGs (employee resource groups).
• How remote work can be supportive of diversity and inclusion.
• Why the language and phrases we use matter in relation to inclusivity.
• The ingredients to a successful ERG to support LGBTQ+.
• Why listening sessions and who is included is so vital.

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