The one with the CX nervous system - Jameson McFarland E185
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🎤🎞️This month’s CX #OpenToWork seeker in “The one with the CX nervous system” with Jameson McFarland in CX Passport Episode 185🎧 What’s in the episode?...
CHAPTERS
0:00 Introduction
1:55 Jameson's Draw to Customer Experience
6:30 Creating Effective Customer Experiences
12:21 Impact of CX on Business Results
16:26 1st Class Lounge
23:40 Challenges in CX and Future Opportunities
29:28 Contact Information and closing
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I'm Rick Denton and I believe the best meals are served outside and require a passport
Episode resources:
Jameson McFarland LinkedIn: https://www.linkedin.com/in/jameson-mcfarland/
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