Optimizing Crisis Management in Complex Organizations with Brendan Monahan

Crisis Lab

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S4, E1 - Day One 7:38

منذ 5 weeks7:38

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7:38

Last summer, something monumental happened. One of Uncuffed's founding producers, Greg Eskridge, came home after more than 30 years in prison. In this episode we’ll bring you back to that emotional day last summer when he walked out of the San Quentin gates, free at last. Our work in prisons is supported by the California Arts Council, the California Department of Corrections and Rehabilitation, independent foundations, and donations from listeners like you. Learn more, sign up for Uncuffed news, and support the program at www.weareuncuffed.org Follow us @WeAreUncuffed on Instagram and Facebook Transcripts are available within a week of the episode coming out at www.kalw.org/podcast/uncuffed…

منذ عام واحد 40:04

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In this episode of the Crisis Conflict Emergency Management podcast, host Kyle King interviews Brendan Monahan, the Head of US Resilience and Business Continuity Program for a major global pharmaceutical company. Together, they discuss crisis management and complex organizations, delving into the intricacies of building meaningful capabilities in your organization.

Brendan Monahan, a security intelligence and crisis professional with nearly 20 years of experience, has led major US companies through significant crisis responses. Currently directing crisis, resilience, and business continuity programs for a global pharmaceutical company, Brendan, also the Chair of the ASIS Crisis Management and Business Continuity Community, draws from his extensive expertise in his recently published book, "Strategic Corporate Crisis Management: Building an Unconquerable Organization," released in 2022.

Tune in as they explore strategies, lessons learned, and best practices for fostering a robust crisis management framework in today's ever-evolving business environment.

Show Highlights

[01:52] Brendan’s experience in securing critical infrastructures and ensuring pharmaceutical continuity

[03:55] How organizations can transition from plan dependency to meaningful capabilities.

[06:44] How businesses break free from planned dependency

[11:21] Private vs. public challenges in profit-driven organizations

[13:14] On building ‘unconquerable’ organizations with decisive actions

[16:04] Understanding escalation and global interconnection in organizations

[19:06] Understanding nuances across businesses, stressing resilient decentralized decisions

[28:22] How private sectors determine the necessity of a crisis team

[32:06] The importance of human touch amidst tech evolution and info flow

Connect with Brendan Monahan

-LinkedIn

51 حلقات

#Society #Government #Emergency Management #Podcasting Education #Self-Improvement #Crisis Lab

Optimizing Crisis Management in Complex Organizations with Brendan Monahan

Crisis Lab

published منذ عام واحد

MP3•منزل الحلقة

Tune in as they explore strategies, lessons learned, and best practices for fostering a robust crisis management framework in today's ever-evolving business environment.

Show Highlights

[01:52] Brendan’s experience in securing critical infrastructures and ensuring pharmaceutical continuity

[03:55] How organizations can transition from plan dependency to meaningful capabilities.

[06:44] How businesses break free from planned dependency

[11:21] Private vs. public challenges in profit-driven organizations

[13:14] On building ‘unconquerable’ organizations with decisive actions

[16:04] Understanding escalation and global interconnection in organizations

[19:06] Understanding nuances across businesses, stressing resilient decentralized decisions

[28:22] How private sectors determine the necessity of a crisis team

[32:06] The importance of human touch amidst tech evolution and info flow

Connect with Brendan Monahan

-LinkedIn

51 حلقات

#Society #Government #Emergency Management #Podcasting Education #Self-Improvement #Crisis Lab

كل الحلقات

1
Alert to Action: Infection Prevention in Crisis Mode 31:21

منذ 7 أيام31:21

31:21

In this episode of the Crisis Lab Podcast, host Kyle King sits down with Dr. Jim Wilson and Sharon Parrillo, two leading experts in health security and infection prevention. Dr. Wilson, a health security specialist focused on early warning systems for high-risk infectious diseases, and Sharon, a board-certified infection prevention leader with two decades of experience, discuss the challenges of pandemic response, misinformation, and the evolving role of AI in health security. From striking the right balance between early warnings and avoiding sensationalism to ensuring hospitals can maintain essential services during a crisis, this episode unpacks the critical role of trust and communication in emergency response. Tune in to learn how health leaders navigate uncertainty and build resilience. Show Highlights [02:55] How early warning systems detected COVID-19 before global recognition [05:12] The dangers of misinformation and the challenge of building public trust [17:57] The evolving role of telemedicine and AI in infection prevention [23:41] How hospitals balance infection control with keeping essential services running [28:55] Rewriting the playbook on pandemic response and lessons for the future of health security Connect with Dr. James Wilson and Sharon Parrillo - Dr Wilson's Linkedin - Ms. Parrillo's Linkedin…

1
Adapt, Survive, Thrive: Building Climate-Resilient Health Systems with Nathan Gross 29:10

منذ 21 يومًا29:10

29:10

In this episode of the Crisis Lab Podcast, host Kyle King sits down with Nathan Gross, a public health and emergency management expert who has led major crisis responses at the CDC—including the Marburg Virus Disease task force and large-scale pandemic vaccination efforts. With deep expertise in climate resilience, emergency preparedness, and crisis management, Nathan shares insights on how emergency management must evolve to address the growing impact of climate change and public health threats. Show Highlights [02:31] Climate change and emergency management [03:26] Social determinants of health and their impact on crisis response [06:37] Community resilience and the rise of climate refugees [09:35] Public health and climate resilience strategies [12:48] The role of emergency managers in shaping policy [15:20] How climate change is reshaping risk assessments and preparedness [18:05] Lessons learned from past climate-related disasters [21:32] Successful implementations of climate resilience strategies Connect with Nathan Gross - Linkedin…

1
The End of Emergency Management (as we know it) with Host Kyle King 14:07

منذ 5 weeks14:07

14:07

In this first episode of season 4, the Crisis Lab Podcast looks at crisis management and emergency response. Host Kyle King talks about the need for a new emergency management system as disasters become more frequent and severe. From the case study of the Los Angeles fires to the problems in FEMA, this episode explains why our current system is failing and what we can do to build resilience for the future. Listen for insights from emergency planners, intelligence insiders, and strategists who share ways to prepare for, respond to, and recover from crises. Show Highlights [01:43] The future of emergency management in America [02:26] Governance failures and systemic vulnerabilities [03:34] The collapse of emergency management systems [04:34] Historical context and modern challenges [07:34] Universal principles of emergency management [10:58] Building a new framework for crisis response…

1
A Look Back on 2024 with Kyle King 29:53

منذ 10 weeks29:53

29:53

In the season finale of the Crisis Lab Podcast , host Kyle King reviews the defining events of 2024, including the collapse of Bashar al-Assad's regime in Syria, China's gray zone tactics toward Taiwan, record-breaking climate disasters, and the rise of AI-driven misinformation. This episode explores how these crises are reshaping the world. The discussion also highlights the lab’s achievements, such as launching new courses, podcasts, and events designed to equip leaders with tools for navigating uncertainty. Kyle emphasizes the need for better governance, innovative solutions, and stronger collaboration to address global issues. Looking to 2025, the episode outlines a vision for building resilience and adapting to what lies ahead. Tune in for a reflection on the lessons of the past year and insights into preparing for the future. Don’t miss this year-end wrap-up and roadmap for what’s next. Show Highlights [00:30] Key events from 2024: Syria, Taiwan, climate disasters, and AI misinformation [03:15] The connections between global crises [06:00] Crisis Lab’s work in 2024: courses, podcasts, and events [09:30] Climate change and migration impacts [12:45] Governance and crisis management approaches [15:20] Trust, communication, and misinformation [18:40] The role of AI in crisis response [22:10] Resilience and aid in challenging environments…

1
Rethinking EM Part 2: Misinformation and the Erosion of Trust with Todd De Voe 38:30

منذ 13 weeks38:30

38:30

In this episode of the Crisis Lab Podcast, host Kyle King continues his insightful discussion with Todd DeVoe, a leading voice in emergency management. This is Part 2 of the two-part series delving into the critical need to rethink strategies in disaster response and community engagement to address modern challenges. Kyle and Todd unpack pressing issues like the rise of misinformation, the erosion of trust in institutions, and how emergency managers can modernize their communication strategies. They also explore lessons from hybrid warfare, the role of rapid information dissemination, and the importance of fostering proactive relationships with communities. This episode is packed with practical insights for professionals navigating the complex and evolving landscape of emergency management. Show Highlights [01:00] Recap of Part 1: Moving beyond resilience to anti-fragility [03:40] The challenge of misinformation and disinformation [06:12] Trust in government and its effect on disaster response [09:58] Lessons from conflict zones applied to EM [15:20] Using tools to rebuild trust with real-time communication [19:44] Civil defense models and community engagement [25:37] The role of media literacy in misinformation [29:45] Balancing traditional methods with quick, clear responses [35:12] Addressing fear and distrust in public reactions [40:50] Steps to foster collaboration and education in communities Connect with Todd DeVoe Linkedin…

1
Rethinking EM Part 1: From Resilient to Anti-Fragile with Todd De Voe 47:13

منذ 15 weeks47:13

47:13

In this episode of the Crisis Lab Podcast , host Kyle King catches up with Todd DeVoe, a seasoned emergency management professional, on what’s been happening in the field of disaster preparedness and community resilience. This is Part 1 of a two-part series exploring how the field of emergency management is evolving—and why we need to rethink our strategies to meet new challenges. Kyle and Todd dive into the foundational ideas shaping the profession, from the importance of trust-building with communities to the critical need for innovation in preparedness. They share opinions and insights into how emergency managers can pivot from just maintaining stability (resilience) to fostering growth after adversity (anti-fragility). Show Highlights: [03:41] The foundation for the research and advancement of EM [06:06] The importance of a body of work in EM [07:10] Challenges and misconceptions in EM [14:01] The role of emergency managers in government and society [20:26] Practical steps for community engagement [23:03] Outsourcing mundane tasks [23:24] Resilience vs. anti-fragility [24:24] Real-world examples of resilience [26:58] Building trust in communities [28:03] The importance of anti-fragility in construction [34:39] Learning from historical lessons [41:37] Urban planning and eminent domain [44:28] Preserving historical and cultural significance Connect with Todd DeVoe Linkedin 🎧 Stay Tuned for Part 2! In the next episode, Kyle and Todd take the discussion further, exploring the challenges of building trust between government and the public in crisis situations. Todd DeVoe shares ideas on responding to the rapid spread of information and misinformation, emphasizing the importance of clear communication and community involvement. We’ll also discuss engaging younger generations in public service and ways to strengthen community preparedness. Stay tuned for insights on these critical aspects of emergency management.…

1
Innovative Crisis Exercises: From Design to Execution with Sophia Klewer 44:58

منذ 18 weeks44:58

44:58

In this episode of the Crisis Lab Podcast, host Kyle King sits down with Sophia Klewer, the COO of PREVENCY and an expert in crisis management simulations. Kyle and Sophia discuss why crisis simulations are essential, showing how these exercises help organizations adapt by testing systems, decisions, and teams in realistic scenarios. They cover the role of technology, common challenges, realistic scenario design, after-action reviews, and involving senior leaders in preparation. With experience spanning government, military, and private sectors, Sophia brings a unique perspective to the conversation. She shares her expertise in developing PREVENCY’s proprietary crisis simulation software and explains how these exercises build resilience, prepare teams for the complexities of real crises, and go beyond theory. Sophia also talks about her academic role at the Leipzig School of Media, where she trains future professionals in crisis communications. Tune in to learn how crisis simulations can elevate your organization’s preparedness for the unexpected. Show Highlights [03:03] Cross-sectoral lessons in crisis management [03:38] Challenges in situational awareness and communication [06:56] The need for cross-sector training [11:44] Managing pushback and participant frustration in exercises [14:55] Incorporating cascading events in simulations [18:48] The role of technology in crisis simulations [21:41] Designing effective crisis exercises [27:58] Common misconceptions in crisis preparedness [32:34] The role of After Actions Review [37:55] The future of crisis simulations Connect with Sophia Klewer - Linkedin…

1
Borderless Disasters Require Borderless Diplomacy with Lamar Medlock and Lee Howell 35:12

منذ 26 weeks35:12

35:12

In this episode of the Crisis Lab Podcast, host Kyle King explores disaster diplomacy, highlighting the inaugural World Fire Congress held in Washington D.C. in May 2024. Guests Lamar González- Medlock, an emergency manager, and Lee Howell, a chief fire officer from the UK, discuss the event's themes, which included international cooperation in firefighting, climate change, and emerging technologies. They emphasize the impact of building global networks for resilience and the importance of sustainable diplomatic efforts. They also provide insights into the future of the World Fire Congress and disaster diplomacy. Lamar brings over 30 years of experience supporting and working for the U.S. government, including as Director of International Affairs for the U.S. Fire Administration. She shares her background and role in organizing the World Fire Congress. Lee, with extensive experience in both advisory roles and fire service leadership in the UK, shares the collective efforts and partnerships that shaped the Congress. Tune in to hear their perspectives and experiences on the future of disaster diplomacy and international cooperation. Show Highlights [03:06] Overview of the World Fire Congress [03:50] The Genesis and Execution of the World Fire Congress [07:21] Planning for the 2026 World Fire Congress [08:30] The Importance of International Cooperation [17:06] Mechanisms of Cooperation and Diplomacy [26:39] Ensuring Sustainability and Future of Disaster Diplomacy [33:26] Closing Remarks and Future Directions Connect with our Guests Lamar González-Medlock on LinkedIn Lee Howell on LinkedIn…

1
Innovative Strategies for Long-Term Emergency Preparedness with Lorraine Schneider 45:00

منذ 28 weeks45:00

45:00

In this episode of the Crisis Lab Podcast, host Kyle King interviews Lorraine Schneider, Chief Operating Officer of the Resiliency Initiative and an expert in crisis management and emergency preparedness. Kyle and Lorraine discuss the challenges faced by people working in emergency management, whether they’re in large companies or small nonprofits. They talk about why it’s important to have support from leadership, how the lessons taught in schools can differ from real-world practices, and why resilience is crucial in dealing with today’s complex crises. Lorraine Schneider shares her experiences from working with companies like Disney and UCLA. She explains how the Resiliency Initiative helps smaller communities and businesses develop strong crisis management plans. Lorraine also talks about her work with the Emergency Management Growth Initiative and the FutureRisk newsletter, which focuses on upcoming global threats. Tune in to learn more about the future of emergency management and how to be better prepared for the challenges ahead. Show Highlights [02:17] An introduction to the Resiliency Initiative and its mission [07:15] Lorraine shares insights into the unique challenges of working in public, private, and academic sectors [08:06] On the need for leadership commitment and adequate resources in emergency management [09:16] The disconnect between theoretical knowledge and real-world application [09:50] An in-depth look at the the Emergency Management Growth Initiative and its aim to enhance leadership and resilience [11:26] How psychological principles can strengthen resilience in crisis situations [13:12] Lorraine’s predictions on how the field will evolve in the coming years [21:47] The interplay between governance structures and effective crisis management [23:33] The importance of cross-cultural learning in emergency management [24:50] Lorraine provides the latest developments in the initiative [29:56] The debates and concerns surrounding FEMA's proposed university [38:11] FutureRisk Newsletter and Emerging Threats Connect with Lorraine Schneider Linkedin FutureRisk Newsletter…

1
Principles in Action: Ethical Decision-Making in Disasters with Roman Tandlich 37:58

منذ 30 weeks37:58

37:58

In this episode of the Crisis Lab Podcast, host Kyle King interviews Dr. Roman Tandlich, a seasoned expert in public health, water and sanitation, and disaster ethics. Kyle and Roman explore the moral principles that guide actions and decisions during emergencies. They discuss ethical principles, resource allocation, and military ethics in crises, focusing on fair actions, resource distribution complexities, and the moral duties of military personnel. Dr. Roman Tandlich has been involved in emergency and disaster management since 2011, focusing on water, sanitation, and hygiene challenges in developing countries. He is currently an Associate Professor at Rhodes University, specializing in public health, water and sanitation, and disaster ethics. Show Highlights [01:47] Understanding ethics during a crisis [08:11] Key ethical theories guiding crisis management decisions [17:42] How cultural considerations shape ethical responses during crises [22:15] Ethical dilemmas involving animal welfare during public health crises [26:21] The complex ethical landscape of military involvement in humanitarian efforts [30:41] Learn about the ethical management of fatalities in crisis scenarios [33:24] Emerging trends and future directions of ethics in crisis management…

1
Harnessing Business Continuity For Effective Community Crisis Response with Alex Fullick 49:24

منذ 32 weeks49:24

49:24

In this episode of the Crisis Lab Podcast, host Kyle King interviews Alex Fullick, an expert in business continuity planning and the Founder and Managing Director of Stone Road Inc. In the first part of our discussion, hosted on the 'Preparing for the Unexpected' channel, Alex and Kyle covered the macro-level impact of BCP on global stability, including economic stability, supply chain security, crisis management, and geopolitical risks. Be sure to check out and subscribe to Alex’s podcast, Preparing for the Unexpected. Now in part two of the podcast series, Kyle and Alex delve into the practical aspects of business continuity at a community level. They explore the role of BCP in preparing for and responding to local crises and discuss the importance of coordination between local businesses, governments, and organizations. Alex Fullick is a seasoned expert in business continuity planning with over 26 years of experience. As the Founder and Managing Director of Stone Road Inc., he specializes in Business Continuity Management and Resilience, offering consulting and training services. Alex is an accomplished author of eight books and the host of "Preparing for the Unexpected," a global internet talk radio show and YouTube channel focusing on preparing for and overcoming adverse situations. Tune in for insights on how small businesses can effectively plan for and mitigate risks, build networks, and support community resilience. Show Highlights [04:27] Building Local Business Resilience [10:43] Shared Responsibility in Community Resilience [17:28] Workforce Considerations in Business Continuity [22:59] Testing and Exercising for Resilience [25:27] Understanding Federal Contracts and Small Business Contributions [26:01] Identifying Business Threats and Risk Assessment [27:57] Mitigating Risks and Contingency Planning [30:41] Resources for Risk Assessment and Business Continuity [33:47] The Importance of Training and Education [35:33] Practical Training and Real-World Simulations [41:18] Aligning Business Continuity with Daily Operations [43:16] Trends in Business Continuity Management Connect with Alex Fullick - Linkedin Listen to Part 1: The Role of Business Continuity in International Security…

1
Integrating Digital Safety in the Food Industry with Kristin Demoranville 59:08

منذ 34 weeks59:08

59:08

In this episode of the Crisis Lab Podcast, host Kyle King interviews Kristin Demoranville, an expert in security risk resilience for the food sector, and the Founder and CEO of AnzenSage. Kyle and Kristin delve into the practical aspects of ensuring resilient food systems. They focus on community-level implementations, providing actionable steps for local stakeholders, and highlight the crucial role of cybersecurity in food security. Kristin Demoranville is a passionate, customer-centric leader with over 20 years of experience in IT and cybersecurity. As the Founder & CEO of AnzenSage and Co-Founder & CEO of AnzenOT, she specializes in security risk resilience for the food sector, helping businesses protect their data, people, and processes from cyber threats while aligning with strategic objectives and regulatory requirements. Tune in as they navigate the intersection of community action, agricultural technology, and cybersecurity to safeguard your food supply against any threat. Show Highlights [03:15] The overlooked importance of food and water in critical Infrastructure [04:00] The role of technology in modern agriculture [06:01] Cybersecurity threats in the food industry [07:38] The complex challenges of the food supply chain [20:14] How community actions build resilience in cybersecurity [21:39] Personal and community responsibility in food security [28:06] The role of technology in urban farming [28:54] The value of community cohesion in crisis situations [30:36] Government's role in food security [32:28] Challenges in food Industry collaboration [33:09] Cybersecurity and law enforcement [34:37] Importance of simulated exercises [39:53] Community involvement and incentives [41:54] Future of food security and technology [45:24] Consumer awareness and education [52:17] Practical cybersecurity tips Connect with Kristin Demoranville - Linkedin - Website…

1
EU vs NATO: Comparing Resilience in Civil Preparedness with Rade Rajkovchevski 42:22

منذ 39 weeks42:22

42:22

In this episode of the Crisis Lab Podcast, host Kyle King interviews Dr. Rade Rajkovchevski, a seasoned professional in civil protection, humanitarian action, and disaster preparedness and resilience. Kyle and Rade discuss how the European Union (EU) and NATO strengthen the resilience of their member countries and communities. They also look at how the EU’s sustainable projects and NATO’s civil protection efforts can work together to build stronger communities. Dr. Rade Rajkovchevski, an expert in civil protection and disaster resilience, held a position as a Professor at the Faculty of Security in Skopje, St. Kliment Ohridski University in Bitola, Republic of North Macedonia. His academic journey began in 2006, enriched with experiences in the military, civil protection, and private security sectors. His expertise spans policing, civil protection, humanitarian action, and disaster resilience. Recently, he was appointed as the Head of the Secretariat of the Disaster Preparedness and Prevention Initiative for South East Europe (DPPI SEE). Tune in to compare perspectives on resilience in civil preparedness. Show Highlight [04:01] EU's comprehensive approach to resilience [06:13] NATO's pragmatic approach to resilience [12:40] EU's Resilience Dashboards [17:35] NATO's national and collective capacities [21:48] Resilience in the context of Ukraine [25:53] Future of resilience and potential fatigue [30:38] The role of local communities in resilience Connect with Dr. Rade Rajkovchevski - Linkedin…

1
Climate-Induced Relocation and Security Issues with Patrick Marchman 36:10

منذ 44 weeks36:10

36:10

In this episode of the Crisis Lab Podcast, host Kyle King interviews Patrick Marchman, principal of K.M. Sustainability and an expert in climate adaptation, resilience, and hazard mitigation planning. Kyle and Patrick discuss climate migration and managed retreat, from local to global perspectives. They explore the effects of climate-induced relocation and the complexity of responses from different government and community levels. They also highlight how climate change is not only an environmental issue but a humanitarian one as well. Patrick Marchman, principal at KM Sustainability, has nearly two decades of expertise in climate adaptation. His background includes public-sector work with FEMA, the U.S. Navy, and the U.S. Army Reserve. Now in the private sector, he assists clients with climate risk assessments and adaptation planning. His work also involves international development and leading projects on climate-induced relocation. Tune in as we examine the challenges of climate relocation and security preparedness Show Highlights [02:10] The complexity and acceleration of climate-induced migration, from local to international movements [07:23] How climate change is influencing economic and insurance landscapes globally [12:03] The challenges that arise from large-scale human movements caused by 'slow disasters’ [16:59] Complexities of managed retreats in the face of climate change [28:48] How Marshall Islands face climate change challenges [31:44] On finance, migrant integration, and global awareness as strategies for cities facing climate-induced relocations Connect with Patrick Marchman - Linkedin…

1
Consequence Management: Dealing with the Aftermath with Aaron Marks 40:59

منذ 47 weeks40:59

40:59

In this episode of the Crisis Lab Podcast, host Kyle King interviews Aaron Marks, founder and principal of One Thirty Nine Consulting and an expert in consequence management, civil-military coordination, and crisis planning in emergency management. Kyle and Aaron discuss the concept of 'consequences' in crisis scenarios, exploring their inherent nature, impacts, and role in decision-making. They also delve into factors that determine consequence severity and the importance of prioritization. Finally, they touch on various mitigation strategies for crisis management, aiming to provide practical strategies for managing consequences. Aaron Marks is a Civil Expert for NATO's Civil Emergency Planning Committee and has also developed programs for government and private sector clients focused on consequence management and crisis planning following incidents involving weapons of mass destruction or toxic industrial materials. Previously a Paramedic, Aaron specialized in hazardous environment care and tactical medicine, responding to multiple large-scale incidents and disasters. He holds a B.A. in Psychology and a master’s in Public Administration with a focus in Emergency Management. Tune in as we delve deep into managing consequences, providing practical strategies and insights for navigating crisis scenarios. Show Highlights [02:55] Aaron Marks reflects on care vs. consequences in emergency response [07:12] Unintended consequences of humanitarian aid and crisis management complexities [12:36] How consequence management in crisis response anticipates and mitigates future risks [23:10] Balancing hard and soft sciences in evolving consequence management [29:33] Why sharing data matters in managing consequences [34:04] The unexpected lesson Aaron discovered in decision outcomes and effective management Connect with Aaron Marks - Linkedin - Website…

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Optimizing Crisis Management in Complex Organizations with Brendan Monahan