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Episode #192 Words are Magic: Reimagining the Patient Experience with Erica Olenski, Patient Care Advocate, PR Strategist, Mom
Manage episode 463615019 series 3469298
With years of experience as a PR strategist for healthcare technology companies, Erica Olenski has spent her career working at the intersection of innovation and care. From guiding early-stage startups to consulting with multinational organizations, she developed a unique understanding of how to best use technology to improve healthcare. Her expertise in healthcare, however, extends far beyond her professional roles. As the primary caregiver to her son—a resilient survivor of brain cancer and stroke—Erica has firsthand experience with the challenges patients and caregivers face in today’s healthcare system.
In this profound conversation, Erica shares the heart-wrenching story of her son’s diagnosis and how her family was thrown into an enduring and complicated relationship with the healthcare system literally overnight.
I was so struck by how much Erica relied on the health and resilience she built before her son’s diagnosis to help her survive this experience. We talk about the potential impact of pointing primary care in the direction of helping all people achieve that armor in order to better face life’s inevitable struggles. Erica and I also reflect on the significant gaps in hospital environments when it comes to accommodating the needs of caregivers, and the opportunities to reimagine these spaces to better support both patients and their families.
There are so many takeaways from this interview, some disheartening and frustrating and some just purely inspiring. Throughout our conversation, Erica emphasized the importance of surrender, acceptance, and the power of positive narratives. Her idiom “Words are magic” is something I now repeat to myself daily, a salient reminder that we have the opportunity to shape our own reality even in the midst of tragedy.
* To find out more about August’s Artists, please go to https://www.augustsartists.org/
195 حلقات
Manage episode 463615019 series 3469298
With years of experience as a PR strategist for healthcare technology companies, Erica Olenski has spent her career working at the intersection of innovation and care. From guiding early-stage startups to consulting with multinational organizations, she developed a unique understanding of how to best use technology to improve healthcare. Her expertise in healthcare, however, extends far beyond her professional roles. As the primary caregiver to her son—a resilient survivor of brain cancer and stroke—Erica has firsthand experience with the challenges patients and caregivers face in today’s healthcare system.
In this profound conversation, Erica shares the heart-wrenching story of her son’s diagnosis and how her family was thrown into an enduring and complicated relationship with the healthcare system literally overnight.
I was so struck by how much Erica relied on the health and resilience she built before her son’s diagnosis to help her survive this experience. We talk about the potential impact of pointing primary care in the direction of helping all people achieve that armor in order to better face life’s inevitable struggles. Erica and I also reflect on the significant gaps in hospital environments when it comes to accommodating the needs of caregivers, and the opportunities to reimagine these spaces to better support both patients and their families.
There are so many takeaways from this interview, some disheartening and frustrating and some just purely inspiring. Throughout our conversation, Erica emphasized the importance of surrender, acceptance, and the power of positive narratives. Her idiom “Words are magic” is something I now repeat to myself daily, a salient reminder that we have the opportunity to shape our own reality even in the midst of tragedy.
* To find out more about August’s Artists, please go to https://www.augustsartists.org/
195 حلقات
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1 Episode #194 Patients Taking Positive Action in Healthcare with Susannah Fox, Author, Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care 48:14

1 Episode #193 Doing What’s Good for Patients, Doctors, and Society: A True Partner in Value-Based Care with Farzad Mostashari, CEO, Aledade 47:00

1 Episode #192 Words are Magic: Reimagining the Patient Experience with Erica Olenski, Patient Care Advocate, PR Strategist, Mom 51:57

1 Episode #191 The Healthcare Revolution is Coming with David W. Johnson, Founder and CEO, 4sight Health 53:28

1 Episode #190 Taking Care of People to Take Better Care of Patients with Andrew Molosky, President and CEO, Chapters Health System 51:00

1 Episode #189 Driving the Next Generation of Research and Clinical Care…With Data with Mitesh Rao, MD, MHS, Founder and CEO, OMNY Health 32:40

1 Episode #188 Check Your Premise: What to do when a great product and a thriving market don’t equal a growing business with Mike Murphy Managing Partner, Sunstone Management Advisors 46:10

1 Episode #187 Go Where the Competition Isn’t…To Those That Need it the Most with Dan McDonald, Founder and CEO and Lauren Barca, VP of Quality at 86Borders 44:02

1 Episode #186 Who Really Pays for Higher Healthcare Costs? with Zack Cooper, Associate Professor of Public Health and Economics, Yale University 1:01:49

1 Episode #185 Humanizing the Medical Supplies Industry with Better Health with Naama Stauber Breckler, CEO of Better Health 49:12

1 Episode #184 Extending Time by Outsourcing Chronic Care Management with Brian Esterly, CEO of TimeDoc Health 44:22

1 Episode #183 Improving Maternal Healthcare in America: Why it’s not just a “Nice to Have” with Ann Somers Hogg, Director of Health Care, Clayton Christensen Institute 28:39

1 Episode #182 The Power of AI in Chronic Disease Management: The Ibis Touch with Piali De, CEO, Senscio 49:55

1 Episode #181 Decrease the Spend, Increase the Profit with Data with David Kirshner, Managing Partner, LogicSource 43:46

1 Special Episode – Doing Humanity in Healthcare with Joe Machiote 28:52
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