Episode #192 Words are Magic: Reimagining the Patient Experience with Erica Olenski, Patient Care Advocate, PR Strategist, Mom

Creating a New Healthcare

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S4, E1 - Day One 7:38

منذ 5 weeks7:38

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قوائم

إعجاب

احب

7:38

Last summer, something monumental happened. One of Uncuffed's founding producers, Greg Eskridge, came home after more than 30 years in prison. In this episode we’ll bring you back to that emotional day last summer when he walked out of the San Quentin gates, free at last. Our work in prisons is supported by the California Arts Council, the California Department of Corrections and Rehabilitation, independent foundations, and donations from listeners like you. Learn more, sign up for Uncuffed news, and support the program at www.weareuncuffed.org Follow us @WeAreUncuffed on Instagram and Facebook Transcripts are available within a week of the episode coming out at www.kalw.org/podcast/uncuffed…

منذ عام واحد 51:57

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In this profound conversation, Erica shares the heart-wrenching story of her son’s diagnosis and how her family was thrown into an enduring and complicated relationship with the healthcare system literally overnight.

I was so struck by how much Erica relied on the health and resilience she built before her son’s diagnosis to help her survive this experience. We talk about the potential impact of pointing primary care in the direction of helping all people achieve that armor in order to better face life’s inevitable struggles. Erica and I also reflect on the significant gaps in hospital environments when it comes to accommodating the needs of caregivers, and the opportunities to reimagine these spaces to better support both patients and their families.

There are so many takeaways from this interview, some disheartening and frustrating and some just purely inspiring. Throughout our conversation, Erica emphasized the importance of surrender, acceptance, and the power of positive narratives. Her idiom “Words are magic” is something I now repeat to myself daily, a salient reminder that we have the opportunity to shape our own reality even in the midst of tragedy.

* To find out more about August’s Artists, please go to https://www.augustsartists.org/

195 حلقات

#Fitness #Entrepreneur #Business #Medicine #Mental Health #Zeev Neuwirth

Episode #192 Words are Magic: Reimagining the Patient Experience with Erica Olenski, Patient Care Advocate, PR Strategist, Mom

Creating a New Healthcare

published منذ عام واحد

MP3•منزل الحلقة

* To find out more about August’s Artists, please go to https://www.augustsartists.org/

195 حلقات

#Fitness #Entrepreneur #Business #Medicine #Mental Health #Zeev Neuwirth

كل الحلقات

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Episode #194 Patients Taking Positive Action in Healthcare with Susannah Fox, Author, Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care 48:14

منذ 6 أيام48:14

48:14

Susannah Fox is a highly accomplished health strategist and technologist. . Her book, Rebel Health: A Field Guide to the Patient-Led Revolution in Medical Care , was recently published by MIT Press. She is a former Chief Technology Officer for the U.S. Department of Health and Human Services, where she led an open data and innovation lab. She has served as the entrepreneur-in-residence at the Robert Wood Johnson Foundation and she directed the health portfolio at the Pew Research Center’s Internet Project. As someone who firmly believes that we all have to become rebels when it comes to our own health and healthcare, I was excited to talk with Susannah about her new book. In this episode, we discuss how real rebels are creators, not just passive consumers. Susannah feels strongly, and I agree, that the revolution we need in healthcare should be one where patients and caregivers take an active role in research, treatment, and innovation. She brilliantly identifies four key archetypes that can help guide this patient-led change. These roles remind us that we can all be actors in bettering our own experience of healthcare and the experiences of those we love. As Susannah so aptly says, “Don’t bury your light.” Susannah’s message is one of hope, empowerment, and positive action.. I encourage you to listen and proudly take on the role of rebel in your healthcare.…

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Episode #193 Doing What’s Good for Patients, Doctors, and Society: A True Partner in Value-Based Care with Farzad Mostashari, CEO, Aledade 47:00

منذ 20 يومًا47:00

47:00

Dr. Farzad Mostashari is the Co-Founder and CEO of Aledade. He has spent his career at the forefront of healthcare policy and health information technology. Dr. Mostashari is the former National Coordinator for Health IT at the Department of Health and Human Services, and served as a distinguished expert at the Brookings Institute’s Engelberg Center for HealthCare Reform. In addition to his work at Aledade, Dr. Mostashari is the chair of the board of directors for Resolve to Save Lives – a global health organization that aims to save millions of lives from cardiovascular disease and infectious disease epidemics. He has spoken and written extensively on issues affecting health IT, ACOs, and health care policy and delivery with publications in the New York Times , the Journal of American Medical Association , and Health Affairs , among others. Dr. Mostashari received his MD from Yale University School of Medicine and his Masters in Population Health from Harvard T.H. Chan School of Public Health. With such an esteemed background across so many different sectors, I was excited to talk with Farzad not only about his work with Aledade, but also his take on the larger challenge of primary care in this country. In this episode, we discuss the following: The fundamental problem in the healthcare system, namely misaligned financial incentives that do not deliver the desired outcomes. How bringing primary care providers together in a different business model creates shared accountability for the total cost and quality of care while resulting in substantial savings across all invested parties. The use of proprietary technology platforms to integrate data, make predictions, and surface insights to help practices identify and care for their most vulnerable patients. One of the things I most respect about Farzad’s approach is that he values outcome measures that make a real difference in patient lives – decreasing hospital admissions, improving clinical outcomes, enhancing patient experience and engagement. And the results speak for themselves – $800 million in Medicare savings and $548 million in savings shared across their provider groups! Farzad is an intensely outcomes driven, accomplished leader, and Adelade demonstrates the powerful potential of a value-based care platform. This is a wonderful example of creating a new healthcare. To find out more about Aledade’s services, please visit them at www.aledade.com .…

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Episode #192 Words are Magic: Reimagining the Patient Experience with Erica Olenski, Patient Care Advocate, PR Strategist, Mom 51:57

منذ 5 weeks51:57

51:57

With years of experience as a PR strategist for healthcare technology companies, Erica Olenski has spent her career working at the intersection of innovation and care. From guiding early-stage startups to consulting with multinational organizations, she developed a unique understanding of how to best use technology to improve healthcare. Her expertise in healthcare, however, extends far beyond her professional roles. As the primary caregiver to her son—a resilient survivor of brain cancer and stroke—Erica has firsthand experience with the challenges patients and caregivers face in today’s healthcare system. In this profound conversation, Erica shares the heart-wrenching story of her son’s diagnosis and how her family was thrown into an enduring and complicated relationship with the healthcare system literally overnight. I was so struck by how much Erica relied on the health and resilience she built before her son’s diagnosis to help her survive this experience. We talk about the potential impact of pointing primary care in the direction of helping all people achieve that armor in order to better face life’s inevitable struggles. Erica and I also reflect on the significant gaps in hospital environments when it comes to accommodating the needs of caregivers, and the opportunities to reimagine these spaces to better support both patients and their families. There are so many takeaways from this interview, some disheartening and frustrating and some just purely inspiring. Throughout our conversation, Erica emphasized the importance of surrender, acceptance, and the power of positive narratives. Her idiom “Words are magic” is something I now repeat to myself daily, a salient reminder that we have the opportunity to shape our own reality even in the midst of tragedy. * To find out more about August’s Artists, please go to https://www.augustsartists.org/…

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Episode #191 The Healthcare Revolution is Coming with David W. Johnson, Founder and CEO, 4sight Health 53:28

منذ 7 weeks53:28

53:28

Our guest today is David Johnson, CEO of 4sight Health and author of the new book, The Coming Healthcare Revolution: 10 Forces that Will Cure America’s Health Crisis . Prior to starting 4sight, a think tank promoting market-driven healthcare reform, Dave spent 28 years of his career in healthcare investment banking. This background and his Harvard public policy experience give him the unique ability to provide commentary on the nuances of healthcare, which he does so in an almost prophetic way in this landmark book. There is a reason we are kicking off the 2025 season of Creating a New Healthcare with his insights. Where did the idea of revolution come from? Building on the realizations from his first two books*, Dave realized that there can’t be an incremental fix to US healthcare. It has to be exponential, so we, as consumers, shouldn’t be looking for evolutionary change. We should demand revolutionary change. In our conversation, Dave describes the post-revolution system as “democratized and decentralized distribution of whole person health.” He goes on to explain that the two movements needed to get us to that end goal are care redesign and care migration – basically, care that integrates the whole person and can be delivered in the patient’s home, community, or location of choice. Add to that the advantage of aggregators, organizations that put all of the pieces together in a way that makes it easier for consumers to access. And finally, empowering caregivers to harness and realize their full potential. The shift to this new reality has been happening gradually for the past decade, but Dave feels like gradually is about to shift to suddenly. Much of Dave’s work echoes my own feelings expressed both in Reframing Healthcare and, most notably, in Beyond the Walls . But I can’t say that I have been as convinced that the revolution is imminent. Talking with Dave gives me hope that it’s just over the horizon. That’s how I’d like to start this year…with hope. * Dave is also the author of Market vs. Medicine: America’s Epic Fight for Better, Affordable Healthcare (2016) and The Customer Revolution in Healthcare: Delivering Kinder, Smarter, Affordable Care of All (2019)…

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Episode #190 Taking Care of People to Take Better Care of Patients with Andrew Molosky, President and CEO, Chapters Health System 51:00

منذ 11 weeks51:00

51:00

This is the last episode of our Fall 2024 Season, and it’s a powerful one. On the show today is Andrew Molosky, the President and Chief Executive Officer of Chapters Health System. Under Andrew’s leadership, Chapters has redefined its position to become the nation’s largest not-for-profit, end-of-life care organization and a leading community-based, population-health organization. Andrew has served in executive leadership positions for over 20 years. He is a fellow in the American College of Healthcare Executives, a Home Care 100 advisory board member, and on the board of directors for the National Partnership for Hospice and Health Innovation. When Andrew told me Chapter’s motto, “There are only two jobs here – taking care of patients or taking care of those that do,” I couldn’t help but think if every healthcare organization adopted this, we would be light-years ahead of where we are now. What a powerful north-star. Examples of how this motto drives their business include: Solving for the disease state first and then finding appropriate payment models. Prioritizing building a workforce that is scalable, adaptive, and responsive to new and innovative ideas – including the social determinants of health. An explicit focus on longitudinal care, that is, staying with patients throughout their journey. Andrew even coins a new term for this… longevically . Utilizing outcome metrics that measure what’s meaningful to patients and their families, like ‘days-at-home’. Chapters and their technology subsidiary, CareNu, have been flying a bit under the radar until now, but that’s been on purpose. Andrew knows they’ve created something special. That is evident in his response when asked what problem he’s solving today: “Throttle control.” It would be easy to let this train run full steam ahead, but Andrew’s understanding of the need to balance their “yes” with equally strategic “no” underlies his tremendous leadership. This is an organization to watch and learn from. To find out more, visit https://www.chaptershealth.org/…

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Episode #189 Driving the Next Generation of Research and Clinical Care…With Data with Mitesh Rao, MD, MHS, Founder and CEO, OMNY Health 32:40

منذ 13 weeks32:40

32:40

“… If it’s garbage in, it’s gonna be garbage out.” Boy, am I familiar with that truth. And it prevails across so many areas of healthcare, but maybe none more so than the data we generate and our ability to distill something useful and usable out of that data. On this episode of Creating a New Healthcare, I talk with Dr. Mitesh Rao, the Founder and CEO of OMNY Health. Dr. Rao is a Board-Certified Emergency Medicine Physician and Assistant Professor of Emergency Medicine at Stanford. He founded OMNY to revolutionize how healthcare organizations collaborate and advance science through the common language of data. Integrating real-world data from direct partnerships with IDNs, AMCs, specialty networks, and other providers across the US, OMNY Health’s proprietary platform provides the foundation for stakeholders across the healthcare ecosystem to compliantly and efficiently share data, as well as pursue broader data-driven partnerships. The core themes seem simple but are somehow still roadblocks: Healthcare data is critical for driving innovation, quality improvement, and better patient care, but the industry has historically struggled with accessing and using data effectively. Healthcare data is often siloed within individual provider organizations or systems, hindering collaboration between different healthcare stakeholders who could benefit from sharing and analyzing the data together. Even when data can be accessed, it is often not in a clean, standardized, or usable format for research or it does not meet regulatory requirements. The available data does not adequately represent the full diversity of the patient population, limiting the ability to conduct inclusive research and develop equitable care solutions. Dr. Rao and his colleagues at OMNY are working to combat these challenges by scaling the harmonization of healthcare data across providers, payers, and other stakeholders to create a platform built specifically for collaboration and innovation. It’s a noble goal and one that could prove critically useful in advancing equity, improving patient safety, and powering research on new care pathways and treatment approaches. But the roadblocks won’t disappear on their own, so there’s definitely more work to do.…

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Episode #188 Check Your Premise: What to do when a great product and a thriving market don’t equal a growing business with Mike Murphy Managing Partner, Sunstone Management Advisors 46:10

منذ 15 weeks46:10

46:10

On the show today is Mike Murphy, a distinguished growth leader with over 30 years experience as a C-level executive, specializing in healthcare and insurance. Mike’s expertise spans M&A due diligence, post-merger integration, and turnaround strategies, consistently improving earnings and gross profit. Examples of some of his significant achievements include propelling a new insurance division from a cold start to $435M in revenues and $22M in EBITDA in four years and guiding successful product launches, most notably UnitedHealthcare’s inaugural national dental product portfolio. His leadership, strategic acumen, and deep industry knowledge make him a transformative force in high-performance teams and change management. Our conversation took a lot of twists and turns today, but in Mike’s words, here’s the 30,000 foot view. We covered the following: Mike’s take on the current state of the healthcare system, the powers that are keeping us entrenched in a “sick care” system, and the revolution that’s coming. When looking at how to succeed in the business of healthcare, the importance of asking the right questions and trusting cognitive dissonance instead of pushing through it. Why leadership must create an environment where everyone, at all levels, feels valued and heard. How to adapt to a changing business environment where capital is hard to come by and point solution fatigue is real. The fatal flaw of the “Divine Right of Kings” mentality in leadership. I so enjoyed talking to Mike. His approach is down-to-earth, practical, and incredibly humanistic. There are so many organizations in healthcare today that could benefit from “looking under the hood”, as Mike says, ask the tough questions, and then crowd source the solutions from all levels of the organization, not just the C-suite. This is a must-listen episode about the current business of healthcare from someone who’s seen it from all sides.…

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Episode #187 Go Where the Competition Isn’t…To Those That Need it the Most with Dan McDonald, Founder and CEO and Lauren Barca, VP of Quality at 86Borders 44:02

منذ 17 weeks44:02

44:02

When your guest starts a business in healthcare with the adage “Go where the competition isn’t”, you know it’s going to be an interesting conversation. On the podcast today, I’m honored to have Dan McDonald , Founder and CEO of 86Borders and Lauren Barca , VP of Quality for 86Borders. Dan co-founded the company in 2014 with a clear mission: to revolutionize communication dynamics within and beyond corporate confines. By 2018, he catalyzed a strategic pivot, channeling the company’s energy exclusively into healthcare. As a former nurse, Lauren is deeply passionate about enhancing the quality of care for economically disadvantaged and medically underserved populations, a passion reflected in the “empathy first” model they use to train care coordinators. 86Borders works with health plans to offer a service and a SaaS platform that puts the member at the center of the healthcare ecosystem. Their platform logs every encounter with a member, and connects members with the same care coordinator every time so that a trusting relationship can be built. Care coordinators help address social determinants of health to remove the day-to-day barriers that get in the way of preventive care and chronic care management. With this model, 86Borders is highly successful at improving quality metrics like medication adherence and reducing expensive healthcare utilization like ER or urgent care visits for the health plan, but they prioritize an even more important outcome. Human-to-human connection. This type of service is invaluable for our most under-resourced populations, but it is not only their work that has me so impressed. It is also their approach to leadership. It’s clear that Dan and Lauren care not only about the wellbeing of their members, but also about the wellbeing of their team. That is the type of humanistic leadership we need more of. To find out more, visit https://www.86borders.com/…

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Episode #186 Who Really Pays for Higher Healthcare Costs? with Zack Cooper, Associate Professor of Public Health and Economics, Yale University 1:01:49

منذ 19 weeks1:01:49

1:01:49

Zack Cooper is a health economist whose work is focused on producing data-driven scholarship that can inform public policy. He currently serves as an Associate Professor of Public Health and Associate Professor of Economics at Yale University in addition to being the Director of Health Policy at Yale’s Tobin Center for Economic Policy. Zack’s research has been published in leading economics and medical journals including the Quarterly Journal of Economics and the New England Journal of Medicine and presented at the White House, the Department of Justice, the Federal Trade Commission, and the Department of Health and Human Services. My first reaction after reading Zack’s most recent article, “ Who Pays for Rising Healthcare Prices?: Evidence from Hospital Mergers ”, was – how is this information not all over the news?? Most people are aware of the untenable costs of healthcare but I doubt anyone is aware of what’s revealed in this most recent study. Zack first points out that the biggest driver of rising healthcare costs is increasing hospital prices. But then he goes on to discuss that when hospital prices rise, it leads to higher insurance premiums for local employers. Employers then have to either reduce wages or lay off workers, and those most likely to be affected are those making the least. This conversation highlights the stark contrast between the healthcare experience of those earning well over $100,000 compared to the majority of working Americans. I suspect that most healthcare executives are insulated from the real-world impacts of high healthcare costs on working families. We must do better. And that starts with being fully educated on the topic, so please join us for this enlightening and critically important conversation.…

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Episode #185 Humanizing the Medical Supplies Industry with Better Health with Naama Stauber Breckler, CEO of Better Health 49:12

منذ 21 weeks49:12

49:12

Our guest today is Naama Stauber Breckler, Co-Founder and CEO of Better Health, a medical supply and support platform that bundles peer coaching, education, and delivery of medical supplies to help people manage their chronic conditions at home. Naama is a true humanistic rebel leader dedicating her entire entrepreneurial journey to creating human-centric solutions that cater to underserved populations. Naama started her career as a software engineer in the Israeli military. She holds an MBA from Stanford GSB and a B.Sc in computer science from MTA, Israel. Better Health is a fascinating model that pairs something we typically see as mundane and transactional, the acquisition of medical supplies for patients with chronic conditions, with a real opportunity to connect with them on a personal and humanistic level. Through their services, Better Health aims to: Connect patients with peer support specialists who have lived experience with the same conditions to provide emotional support, education, and help with self-management. Simplify the process of obtaining the right medical supplies and devices, and manage insurance and payment. Coordinate with healthcare providers and payers to ensure patients receive the necessary care and support. Work to address social determinants of health, such as food insecurity, that can impact patients with chronic conditions. Aim to improve health outcomes, reduce unnecessary ER visits and hospitalizations, and enhance overall quality of life for their members. During our discussion, we talk about real-life examples of how the peer-to-peer relationships built into their model have helped members identify ways to utilize certain or different medical supplies to not only improve their health, but also their quality of life. As with many of the #HRL’s we talk with, Naama’s personal and familial story of resilience has served as a guiding light in her work. She graciously shares the story of her grandmother, a Holocaust survivor, and how she risked her life to help others. Better Health and Naama herself are such pivotal examples of how we have an opportunity to humanize every aspect of healthcare, even down to medical supplies. I encourage you to take a listen. I promise you will be inspired by this story. To find out more about Better Health, please visit their website at www.joinbetter.com .…

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Episode #184 Extending Time by Outsourcing Chronic Care Management with Brian Esterly, CEO of TimeDoc Health 44:22

منذ 23 weeks44:22

44:22

Our expert guest on this episode is Brian Esterly, who was appointed CEO of TimeDoc Health in August 2023. Brian brings more than 25 years of healthcare leadership experience to this role. Prior to this he served as the Chief Growth and Strategy officer at Centria Healthcare. Working with healthcare systems, primary care providers, FQHC’s and Medicare Advantage plans, TimeDoc Health provides virtual care management services primarily targeting the Medicare population. Their three main services include: Chronic Care Management Remote patient monitoring Behavioral health integration During our discussion, Brian made it clear that TimeDoc Health serves as a seamless extension of the primary care provider and their team. In that role, however, they can help address some major challenges within our healthcare system. Brian shares some examples of how they provide chronic care management and behavioral healthcare services in between provider appointments, relieving the provider group from having to manage that in-between visit care. Additionally, by screening for and addressing quality care gaps and social determinants of health gaps, their services improve patient care outcomes. Finally, their outcome data suggests utilization of TimeDoc reduces ED visits and readmissions, thereby improving quality scores, and providing health insurers and Medicare Advantage plans with the opportunity to improve their STARS ratings. From a patient care perspective, chronic disease management, particularly for our older Americans, is a growing challenge, especially as the number of primary care providers continues to decline. Services like TimeDoc Health could literally be a lifeline to address some of the most common and insipid conditions plaguing Seniors. To find out more about TimeDoc’s services, please visit their website at https://timedochealth.com/ .…

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Episode #183 Improving Maternal Healthcare in America: Why it’s not just a “Nice to Have” with Ann Somers Hogg, Director of Health Care, Clayton Christensen Institute 28:39

منذ 24 weeks28:39

28:39

Ann Somers is the Director of Health Care at the Clayton Christensen Institute. Her research focuses on drivers of health (a.k.a. social determinants of health), maternal health, and the pathways to improve them. Ann Somers holds an MSPH in Health Policy and Management from UNC-Chapel Hill and a BS in Commerce from the University of Virginia. Last year, she authored a report for the Clayton Christensen Institute on the state of maternal health in the United States. The full report can be found here . In our discussion today, Ann Somers talks about the alarming findings from that report including the systemic barriers that are contributing to poor maternal health outcomes. She explains the need for a shift from viewing maternal health as an individual problem to a systemic issue that requires collective solutions, rather than relying on individual self-care or asking for help. Our focus with this podcast is both to bring awareness to important topics like this, but also to offer tangible, real ways that we can address the problem. So what can we do? Ann Somers explains the potential for employers to play a significant role in creating supportive systems and policies for working mothers, such as flexible work hours, shortened work weeks, and on-site childcare. But more globally, she impresses on us that we must catalyze a societal shift towards a culture of respect for caregiving that will push the implementation and standardization of policies that support working mothers and other caregivers. Mothers are the backbone of our families, communities, and societies. And yet, we are not putting our money, resources, or attention towards supporting them. This issue needs to be discussed broadly, and the solutions Ann Somers shares need to be funded and deployed. Addition: Recently, the U.S. Surgeon General published a report entitled Parents Under Pressure talking about the Mental Health and Well-Being of parents in the United States. We asked Ann Somers to comment on their findings and recommendations. Her thoughts are also included in this episode. A full version of the report can be found here . Resources: Moms First Chamber of Mothers…

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Episode #182 The Power of AI in Chronic Disease Management: The Ibis Touch with Piali De, CEO, Senscio 49:55

منذ 25 weeks49:55

49:55

Piali De, PhD is a talented physicist who started her career developing artificial intelligence systems for the United States defense departments. In 2010, Dr. De founded Senscio Systems, a digital health company redefining chronic care management with the nation’s first AI-powered home-to-clinic digital therapeutics platform called Ibis . Senscio’s Ibis platform is being used by leading ACO’s and was named one of the “10 Most Promising Population Health Management Solution Providers – 2017” by “Healthcare Tech Outlook” magazine. In this interview, we discuss the personal journey that motivated Dr. De to launch Senscio Systems and how she adapted her AI expertise inr defense systems to healthcare with the creation of Ibis. Highlights from this episode include: A description of Sensio Systems’ AI-powered platform that empowers patients with complex chronic conditions to better manage their health at home by utilizing AI to identify problems early and provide personalized care plans. Through the introduction of Ibis, Senscio is focused on making healthcare more patient-centric, shifting the paradigm from clinician-driven care to patient-driven care. The platform aims to help patients maintain dignity, control, and independence as they age. The platform has demonstrated significant positive outcomes, including over 40% reductions in hospitalizations and over 70% reductions in inpatient days for populations like the dually eligible (Medicare and Medicaid). That’s right…70% reduction!! To learn more about Senscio Systems and Ibis, please visit www.sensciosystems.com .…

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Episode #181 Decrease the Spend, Increase the Profit with Data with David Kirshner, Managing Partner, LogicSource 43:46

منذ 27 weeks43:46

43:46

Money. Not always the most inspiring or sexiest topic in healthcare, but one that is critical if we are going to change the system for the better. Today on the podcast, we welcome David Kirshner, Managing Partner at LogicSource, to talk about their approach to helping health systems improve efficiency and decrease costs so they can redirect funds where it’s needed most…clinical care. David’s background is impressive. As the former CFO of several major healthcare systems, David is credited with engineering the remarkable financial turnaround for Boston Children’s Hospital, the primary pediatric teaching affiliate of Harvard Medical School, where he spent nearly fifteen years as the Senior Vice President, Treasurer, and Chief Financial Officer. In this conversation, we discuss: The need to balance the business aspects of healthcare with the mission-driven focus on providing care and how adopting more efficient business practices from other industries can help. LogicSource’s commitment to collaboration and trust-building through their “doing with” approach, where they collaborate closely with the CFO and supply-chain leadership to build trust and understanding. How LogicSource brings data and expertise from outside healthcare to help CFO’s identify savings opportunities in non-clinical spend areas that the healthcare organization may have overlooked. Helping CFO’s gain support for these practices by being able to quantify the actual savings, which is routinely in the range of double digits millions of dollars. This may seem like a nuts and bolts episode to those in direct clinical care, but David and LogicSource’s focus on building trust and delivering measurable financial impact is an important example of how humanistic change is needed on every level of the health organization.…

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Special Episode – Doing Humanity in Healthcare with Joe Machiote 28:52

منذ 28 weeks28:52

28:52

Joe Machiote spent the first decade of his career in the hotel and dining operations industry and has nearly 30 years of experience working in the fields of HR, Diversity & Inclusion. He currently serves as Chief Diversity and Inclusion Officer for Premier, Inc. We’re airing this interview on the podcast as a means of introducing you to the type of conversations you can hear over on the #HRL, our new membership platform. To learn more, go to zeevhealth.com/membership .…

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