Season 2 Episode 1 Cassie Sexton CIT and Dispatcher Wellness

Comms Coach Podcast

In this powerful episode, and even more powerful topic, Lori is joined by Cassie Sexton. Cassie has an extensive background in Law Enforcement, with the majority of her career dedicated to serving in the 9-1-1 Center. Presently, she holds the position of a Customer Success Executive at Mindbase, where her primary focus revolves around proactive wellness initiatives and resource provision for first responders through technological means. Cassie's desire for assisting first responders is deeply rooted in her personal journey of healing from Post-Traumatic Stress (PTS) through wellness practices, meditation, and recovery. Notably, she actively contributes and is a member of the North Carolina NENA Wellness Team, holds a position on the APCO International Health and Wellness Committee, as well as the National NENA Wellness Committee.
Cassie is also an instructor with the private company “21 CLETS” and instructs for other institutions in a variety of courses for dispatchers and civilians, emphasizing in wellness and burnout for line-level dispatchers, those in supervisory roles, Communication Training Officers (CTO), Crisis Intervention Training (CIT), and Peer Support Teams.

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