Merging the Physical and the Digital to Meet Customer Expectations

CapTech Trends

Tune in to our latest episode as Principals Vinnie Schoenfelder, Bree Basham, and Brian Bischoff discuss the three key trends we see in the evolving landscape of technology and consumer interaction.

• The use of Generative AI for authentic human-like interactions
• Creating winning customer experiences through immersive and frictionless technologies
• The race to capture consumer loyalty by merging digital and physical elements of technology advancements

Links:

Read the full article
CapTech AI Consumer Study