Episode 1: A Double Life in Background Screening and Beyond with Craig Caddell

Behind the Screens: Conversations with Background Screening Pros hosted by Les Rosen

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Imagine meeting a guy who can navigate a call center as smoothly as he handles a sailboat in the open Pacific—and who’s also known for his “007” charm in the background screening world. This week, we dive into a fascinating conversation with Craig Caddell, who’s seen the evolution of our industry from three guys in a narrow room to an international phenomenon. Join us to hear about Craig’s incredible career journey, a few surprises (think secret modeling gigs and talent agency stints), and his role in shaping the background screening landscape. This episode is packed with stories, laughter, and a hefty dose of inspiration.

Pro Conversation You don’t want to miss!

• The Early Days: Building a Screening Business from Scratch
  Craig shares his journey from being hired by Les to run the early ReferencePro days, handling employment and credential verifications with a small team. Find out how this three-man operation grew into a multi-million dollar business, navigating every challenge along the way.
• Outside the Office: A Life of Adventure and Family
  When he’s not behind a desk, Craig’s likely sailing across the Pacific, cycling Sonoma trails with his champion wife, or planning his next international meal. We get a peek into his personal life, from boat racing and modeling to family life in the beautiful Sonoma County.
• The Biggest Industry Shifts and Future Trends
  Craig discusses the rising costs of employment verifications, the growth of data reselling, and how private equity is reshaping the industry. Plus, he shares why background screening pros should be ready for AI-driven transformations and continuous court records monitoring.

You might also want to check out these resources

• PBSA - Professional Background Screening Association
• Connect with Craig Caddell

This episode is brought to you by Pre Employment Directory, the leading resource for background screening companies and services.

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This podcast is sponsored by:
The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/