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المحتوى المقدم من Rudy Stankowitz. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Rudy Stankowitz أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
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Seasonal Pool Care Secrets: Navigating Climate, Chemistry, and Client Expectations with Wayne and Steve
Manage episode 458944036 series 2970072
المحتوى المقدم من Rudy Stankowitz. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Rudy Stankowitz أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Text a pool service question HERE!
Talking Pools Podcast - Episode: December 28, 2024
Hosts: Wayne and Steve
Introduction:
- Wayne and Steve welcome listeners and wish them a happy Thursday.
- They share holiday greetings for Christmas and Hanukkah.
Topics Covered:
- Seasonal Differences in Pool Care:
- Discussion on how geography and weather impact pool maintenance.
- Wayne shares his experience from Maryland, where it's currently 37°F.
- Steve talks about the milder weather in Long Beach, California, with temperatures ranging from 48°F to 63°F.
- Geographical Impact on Pool Maintenance:
- Differences in pool care strategies based on location.
- Importance of adapting maintenance routines to local climate conditions.
- Water Testing:
- Importance of temperature in water testing.
- Techniques and equipment for accurate water testing.
- Understanding Water Chemistry and TDS:
- Explanation of Total Dissolved Solids (TDS) and its significance.
- Challenges of managing high TDS levels in different regions.
- Navigating Client Expectations and Pricing:
- Strategies for managing client expectations.
- Tips for setting competitive pricing in the pool care industry.
- Seasonal Business Strategies and Employee Retention:
- Approaches to maintaining business during off-seasons.
- Tips for retaining employees year-round.
- Distributor Relationships and Inventory Management:
- Importance of building strong relationships with distributors.
- Effective inventory management strategies for pool companies.
- Effective Purchasing Strategies:
- Best practices for purchasing supplies and equipment.
- How to make cost-effective decisions for your pool business.
Thank you so much for listening! You can find us on social media:
Email us: talkingpools@gmail.com
718 حلقات
Manage episode 458944036 series 2970072
المحتوى المقدم من Rudy Stankowitz. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Rudy Stankowitz أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Text a pool service question HERE!
Talking Pools Podcast - Episode: December 28, 2024
Hosts: Wayne and Steve
Introduction:
- Wayne and Steve welcome listeners and wish them a happy Thursday.
- They share holiday greetings for Christmas and Hanukkah.
Topics Covered:
- Seasonal Differences in Pool Care:
- Discussion on how geography and weather impact pool maintenance.
- Wayne shares his experience from Maryland, where it's currently 37°F.
- Steve talks about the milder weather in Long Beach, California, with temperatures ranging from 48°F to 63°F.
- Geographical Impact on Pool Maintenance:
- Differences in pool care strategies based on location.
- Importance of adapting maintenance routines to local climate conditions.
- Water Testing:
- Importance of temperature in water testing.
- Techniques and equipment for accurate water testing.
- Understanding Water Chemistry and TDS:
- Explanation of Total Dissolved Solids (TDS) and its significance.
- Challenges of managing high TDS levels in different regions.
- Navigating Client Expectations and Pricing:
- Strategies for managing client expectations.
- Tips for setting competitive pricing in the pool care industry.
- Seasonal Business Strategies and Employee Retention:
- Approaches to maintaining business during off-seasons.
- Tips for retaining employees year-round.
- Distributor Relationships and Inventory Management:
- Importance of building strong relationships with distributors.
- Effective inventory management strategies for pool companies.
- Effective Purchasing Strategies:
- Best practices for purchasing supplies and equipment.
- How to make cost-effective decisions for your pool business.
Thank you so much for listening! You can find us on social media:
Email us: talkingpools@gmail.com
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Talking Pools Podcast

1 Customer Reviews - The Good, The Bad, and the Libel 43:40
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Text a pool service question HERE! In this episode of the Talking Pools podcast, Rudy Stankowitz delves into the multifaceted world of customer reviews, discussing their significance in the service industry. He emphasizes the importance of encouraging customer feedback, handling negative reviews effectively, and understanding the legal implications of online reviews. The conversation highlights strategies for leveraging positive reviews as marketing tools while maintaining a strong online reputation. Rudy concludes by stressing the need for businesses to navigate the review landscape with professionalism and integrity. takeaways Customer reviews can significantly boost credibility and attract new clients. Timing and personalization are key when asking for reviews. Social proof from existing reviews can encourage more feedback. Negative reviews can be opportunities for improvement and customer engagement. A professional response to negative reviews can enhance a business's reputation. Understanding the legal aspects of reviews is crucial for business owners. Positive reviews should be integrated into marketing strategies for maximum impact. Maintaining a strong overall reputation helps mitigate the effects of negative feedback. Engaging with customers publicly can foster loyalty and trust. Proactive management of online reputation is essential for long-term success. Sound Bites "Customer reviews can be great or a thorn in your side." "A well-thought-out strategy can make all the difference." "That's the good, the bad, and the ugly." Chapters 00:00 The Importance of Customer Reviews 06:39 Handling Negative Reviews 20:42 Legal Aspects of Customer Reviews AquaStar Pool Products The Global Leader in Safety, Dependability, & Innovation in Pool Technology. POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. Ou BLUERAY XL The real mineral purifier! Reduce your pool maintenance costs & efforts by 50% CPO Certification Classes Attend your CPO class with Rudy Stankowitz! Online Pool Classes The difference between you and your competition is what you know! Jack's Magic If you know Jack's you'd have no stains! Raypak Raypak, leading the evolution of environmental efficiency and sustainability in pool heaters. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

Text a pool service question HERE! In this episode of Talking Pools, hosts Steve and Wayne welcome Peter Legass from BufferZone, a software solution for pool service management. The conversation explores the evolution of the pool service industry, the importance of software in managing multiple clients, and the unique features of BufferZone that cater to both residential and commercial pool services. Peter shares his journey in the pool industry, the development of BufferZone, and how it addresses common pain points for pool service providers. The discussion also covers onboarding processes, water chemistry management, reporting, and operational efficiency, providing valuable insights for pool professionals looking to enhance their business practices. In this conversation, the speakers discuss various software solutions for invoicing and business management, particularly focusing on BufferZone's capabilities. They explore alternatives to QuickBooks, the flexibility of invoicing for diverse client needs, onboarding options for new users, and the support and pricing structure of BufferZone. Additionally, they touch on exciting developments planned for 2025, including a new app and expansion into other water-based industries. takeaways BufferZone is designed for pool service management. Onboarding is crucial for successful software implementation. The best time to adopt software is from the beginning. BufferZone can integrate data from existing software. Transitioning to BufferZone is not as daunting as it seems. Water chemistry management is a key feature of BufferZone. Reporting tools help maintain transparency with customers. Service management tools enhance operational efficiency. Customer feedback drives the evolution of BufferZone. Choosing the right software is essential for long-term success. BufferZone integrates with QuickBooks Online, Xero, and Lightspeed. Flexible invoicing options cater to diverse client needs. Users can generate job cards and invoices easily. Onboarding includes demonstrations and data import options. BufferZone offers 24-hour support across different time zones. Pricing is structured per user, not per pool. The software includes payment integrations for easy transactions. A new app is set to be released, enhancing user experience. BufferZone is expanding into commercial software and other industries. The software is designed to simplify business management tasks. Sound Bites "Peter's from the future!" "You have to have onboarding!" "BufferZone has tools to onboard customers!" "It's not as scary as that!" "We can put blockers in there!" "You want to make sure it's the right one!" "You can identify what time!" "You need to change your ways to save time." "We LaMotte Company LaMotte Company is a leading manufacturer of water quality testing products & pool test kits California Pool Association Pool Industry Trade Organization Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

1 Dominando el servicio al cliente en la limpieza de piscinas con Pedro 19:03
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Text a pool service question HERE! En este episodio del podcast Talking Pools, Pedro enfatiza el papel fundamental del servicio al cliente en el negocio de la limpieza de piscinas. Analiza cómo la comunicación efectiva, la puntualidad y la transparencia pueden mejorar significativamente las relaciones y la retención de los clientes. Además, profundiza en la importancia de comprender la química de la piscina, destacando las precauciones de seguridad y las mejores prácticas para el manejo de productos químicos. La conversación proporciona información valiosa para los profesionales de la piscina que buscan mejorar la calidad de su servicio y hacer crecer su negocio. Conclusiones El servicio al cliente es esencial para la retención de clientes. La puntualidad y la consistencia generan confianza con los clientes. La comunicación clara sobre los servicios prestados es crucial. Aborde las inquietudes de los clientes de manera proactiva para evitar quejas. La gestión de clientes difíciles requiere paciencia y confianza. Mejorar el servicio significa trabajar de manera más inteligente, no más dura. Comprender la química de la piscina es vital para la seguridad. Nunca mezcle productos químicos sin cuidado; Puede ser peligroso. Siempre agregue productos químicos al agua, no agua a los productos químicos. La comunicación efectiva es clave para el éxito de las relaciones con los clientes. Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

Text a pool service question HERE! In this episode of Talking Pools, Andrea & Paulette discuss various challenges faced in pool maintenance, including unusual complaints from clients, issues with chemical feeders, and the importance of safety regulations. They also touch on a new surf park development in Jacksonville, Florida, and highlight the ongoing demand for pool maintenance services, especially in areas affected by recent fires. The conversation emphasizes the need for proper safety measures around pools and the responsibilities of both pool maintenance professionals and parents. takeaways Pool maintenance can involve unexpected complaints from clients. Safety hazards in pools often stem from negligence by parents. Chemical feeders require regular maintenance to function properly. Health department regulations can vary based on community size. New developments like surf parks can change the landscape of pool services. Drowning incidents highlight the importance of safety measures around pools. Pool covers marketed as safety devices may not meet regulations. Demand for pool maintenance services can spike after natural disasters. Communication with property managers is crucial in commercial pool settings. Maintaining a good relationship with clients can help mitigate complaints. Sound Bites "I threw them all away in the garbage." "It's the first surf park in North America." "There's lots of pool work in the area." Chapters 00:00 Introduction and Unusual Complaints 02:41 Toys in the Pool: A Drowning Hazard 05:59 Chemical Feeders and Maintenance Issues 08:38 Health Department Inspections and Regulations 11:31 The Pros and Cons of Commercial Pools 14:47 The Rise of Surf Parks in Florida 19:18 Tragic Drowning Incidents and Safety Concerns 23:30 New Regulations for Pool Safety 23:50 Job Opportunities in Pool Maintenance Post-Fires Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

Text a pool service question HERE! In this episode of Talking Pools, Lee & Shane discuss the importance of database management, effective pricing strategies, and the perceived value of services in the pool industry. They emphasize the need for businesses to maintain clean databases for better marketing and profitability, explore how to set competitive prices without undervaluing services, and highlight the significance of communicating value to customers to enhance satisfaction and retention. In this conversation, the speakers discuss the importance of quality over quantity in business, emphasizing the need for a solid understanding of costs and pricing strategies. They highlight the significance of transparency with employees regarding business expenses and the value of time and services. The discussion also covers the careful consideration required when expanding service offerings, calculating equipment costs, and accounting for all business expenses. Ultimately, the speakers stress the importance of valuing one's skills and professionalism in the industry. takeaways Database management is crucial for business success. Winter is a great time for maintenance and training. Pricing should reflect the value of services provided. Perceived value can significantly impact customer satisfaction. Regularly review and adjust pricing strategies. Communicate the value of services to customers clearly. Don't be afraid to increase prices when necessary. Understanding market rates can help in pricing decisions. Offering multiple service levels can cater to different customer needs. Customer feedback is essential for improving service offerings. Quality over quantity leads to long-term success. Understanding costs is crucial for effective pricing. Transparency with employees fosters trust and understanding. Time is a valuable resource that should be compensated accordingly. Expanding service offerings requires careful financial consideration. Equipment costs must be calculated into pricing strategies. Every business expense impacts overall profitability. Incremental savings can lead to significant financial benefits. Valuing your skills enhances your professional reputation. Taking yourself seriously influences industry standards. Chapters 00:00 Welcome and Seasonal Reflections 03:01 The Importance of Database Management 05:59 Understanding Pricing Strategies 11:47 Perceived Value in Services 18:09 Maximizing Customer Satisfaction and Retention 25:33 Quality Over Quantity in Business 27:24 Understanding Your Costs and Pricing Strategy 29:46 The Importance of Transparency with Employees 32:09 Valuing Your Time and Services 36:05 Expanding Service Offerings Wisely 40:00 Calculating Equipment Costs Effectively 42:25 The True Value of Your Time 44:57 Accounting for All Business Expenses 46:11 Incremental Savings and Price Adjustments 48:17 Valuing Your Skills and Professionalism Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

1 Skimmer Price Increase & Undocumented Workers in The Pool Industry 45:39
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Text a pool service question HERE! In this episode of the Talking Pools podcast, Rudy Stankowitz discusses the various challenges and trends affecting the pool service industry. He delves into the impact of undocumented labor, the effects of mergers and acquisitions, technological advancements, economic factors, environmental regulations, and the importance of ongoing education and training. The conversation also highlights the implications of tightening immigration policies on labor availability and the legal risks associated with hiring practices. Rudy emphasizes the need for pool service professionals to stay informed and adaptable in an ever-evolving industry. takeaways Undocumented labor plays a significant role in the pool service industry. Mergers and acquisitions are reshaping the landscape of pool service. Technological innovations like robotic cleaners are changing maintenance practices. Economic factors, including inflation, are impacting service costs. Environmental regulations are pushing for more sustainable practices in pool maintenance. Ongoing education and training are essential for staying competitive. Labor shortages are becoming a critical issue for pool service businesses. Tightening immigration policies could lead to increased labor costs. Legal risks associated with hiring undocumented workers are significant. Proactive adaptation is key to thriving in the pool service industry. Chapters 00:00 Introduction to Pool Industry Challenges 09:00 Impact of Mergers and Acquisitions 14:14 Economic Factors Affecting Pool Services 19:20 Labor Shortages and Immigration Policies 27:01 Legal Risks and Compliance Issues 39:34 Future of Pool Construction and Service Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

Text a pool service question HERE! Summary: In this episode, Steve and Wayne discuss a range of topics related to recent weather events and their impact on California, as well as pool maintenance and client management. They delve into the aftermath of the atmospheric river rain, issues with man-made rivers, and the challenges of maintaining pools in the wake of fires. Key Points: Recent Weather Events: Impact of the atmospheric river rain on the West Coast, causing excess water and runoff. Man-made rivers in Los Angeles and the flow of rainwater and sewage runoff to Long Beach. Aftermath of Fires: Damage to pools due to ash and toxic waste from fires. Issues with pool plaster and maintenance challenges. Dealing with Toxic Pool Water: Concerns about where to dispose of toxic pool water. Debates on whether to put pool water into the street or the sewer. Client Management and Expectations: Navigating client relationships and referrals. Legal challenges in pool management. Chlorine Levels and Safety: Understanding chlorine levels and bather comfort. Managing high chlorine levels in pools. The Role of HVAC in Indoor Pools: Discussing HVAC systems' importance for maintaining indoor pool environments. Quotes: "The water last week and this week is as brown as anyone has ever seen it." - Steve Sherwood "We've never not put it to the street or put it into like a P trap or a sewer." - Steve Sherwood Sponsor: LaMotte, promoting their latest video commercial on pool maintenance. I hope these notes capture the essence of your episode! If you need any adjustments or additional information, just let me know. Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

Text a pool service question HERE! Este es el momento en el que Pete the Pool Guy está hablando de la seguridad de la piscina para los técnicos de servicio de piscinas. Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

Text a pool service question HERE! In this episode of the Talking Pools show, hosts Andrea and Paulette engage in light-hearted banter before diving into important topics surrounding pool safety and drowning prevention as summer approaches. They share personal experiences and insights from recent conferences, emphasizing the need for safety measures like fences and proper gate maintenance. The conversation takes a quirky turn as they discuss a fascinating story about a hidden pool discovered under a living room floor, before wrapping up with personal updates and reflections on their week. takeaways Drowning prevention is especially important as summer approaches. Service companies should recommend safety measures to customers. Fences are essential for pool safety and should be maintained. Awareness of broken gates can prevent accidents. Community events like conferences can provide valuable insights. Personal experiences can highlight the importance of safety measures. Unusual pool discoveries can spark interesting conversations. Maintaining communication with customers about safety is crucial. Weather changes can affect personal well-being and productivity. Sharing personal stories can create a relatable listener experience. Sound Bites "Recommend fences for people, you know?" "I got sick and felt like shit all week." Chapters 00:00 Introduction and Casual Banter 02:50 Drowning Prevention Awareness 06:06 Safety Tips for Pool Owners 08:54 Unusual Pool Discoveries 11:59 Personal Updates and Closing Thoughts summary In this episode of the Talking Pools show, hosts Andrea and Paulette engage in light-hearted banter before diving into important topics surrounding pool safety and drowning prevention as summer approaches. They share personal experiences and insights from recent conferences, emphasizing the need for safety measures like fences and proper gate maintenance. The conversation takes a quirky turn as they discuss a fascinating story about a hidden pool discovered under a living room floor, before wrapping up with personal updates and reflections on their week. takeaways Drowning prevention is especially important as summer approaches. Service companies should recommend safety measures to customers. Fences are essential for pool safety and should be maintained. Awareness of broken gates can prevent accidents. Community events like conferences can provide valuable insights. Personal experiences can highlight the importance of safety measures. Unusual pool discoveries can spark interesting conversations. Maintaining communication with customers about safety is crucial. Weather changes can affect personal well-being and productivity. Sharing personal stories can create a relatable listener experience. titles The Importance of Drowning Prevention Sound Bites "Recommend fences for people, you know?" "I got sick and felt like shit all week." Chapters 00:00 Introduction and Casual Banter 02:50 Drowning Prevention Awareness Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

1 Restocking Fees, ORP Probes, and the High Cost of Doing Business 38:37
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Text a pool service question HERE! Show Notes – Mondays Down Under | Talking Pools Podcast Hosts: 🦘 Peter (Australia) 🌊 Lee (East Coast Australia) 🏔️ Shane (New Zealand) Episode Summary: G’day, pool pros! This week on Mondays Down Under , Peter, Lee, and Shane take you on another wild ride through the highs, the lows, and the absolute WTF moments of the pool industry. Peter’s therapy session from last week must have helped—because now we’re diving headfirst into restocking fees, annoying customers, and the ongoing battle with ORP probes. Shane kicks things off with a supplier charging a brutal 15% restocking fee , leaving the team questioning how much is too much? Sure, suppliers have to restock, but where’s the fee for pool techs when suppliers send the wrong stuff? Ever had to return stock and wait weeks for a credit? Yeah, we feel you. The team also tackles no-access service calls and why you should be charging for wasted time when customers lock gates, unleash their pet velociraptors, or leave their pools bone-dry. If you’re not charging a call-out fee for these headaches , you’re leaving money on the table. Then, it’s onto the ORP rollercoaster . How do you adjust setpoints when the probe reading seems to have a mind of its own? What causes ORP to go rogue? Is your fancy automation system really helping maintain chlorine, or just adding to the chaos? And most importantly, why is AI still spitting out nonsense about ORP readings? Plus: 🔥 A heated discussion on pool service software price hikes that have some pool pros in the U.S. ready to riot. 🧠 Why cleaning up your database is the secret weapon for boosting your business. 💡 The true cost of bad customers and when it’s time to fire them. 📢 A PSA on checking probe storage solutions before they dry out and die a slow, useless death. And of course, we wrap things up the only way we know how— ranting about things that don’t make sense while dreaming about the pub. Topics Covered: ✔️ The Great Restocking Fee Debate: Is 15% reasonable, or is this supplier having a laugh? ✔️ No-Access Fees: If they waste your time, they should pay for it. End of story. ✔️ ORP Probes & Setpoints: Why they’re unreliable, what affects them, and how to fix your readings. ✔️ Pool Service Software Drama: One U.S. software company just doubled their prices overnight. Not cool. ✔️ The Importance of Data Ownership: Why you should own your own customer records and not be held hostage by a supplier’s software. ✔️ Staffing Your Weaknesses: Do what you’re good at, outsource the rest, and never let bookkeeping ruin your life. Listen & Subscribe: 🎙️ Available on all major podcast platforms. 🌐 Follow us on Talking Pools Facebook Group for more discussions, memes, and general pool pro therapy. See ya next week, legends! 💦 Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

1 State of the Pool Industry & Tariffs; Sodium Bromide NOT ALLOWED 31:14
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Text a pool service question HERE! In this episode of the Talking Pools Podcast, Rudy Stankowitz discusses the impact of upcoming trade shows and the implications of proposed tariffs on the pool industry. He explores how these tariffs could affect costs, supply chains, and employee morale within pool service businesses. The conversation emphasizes the need for strategic planning and adaptation in response to economic challenges, while also highlighting the importance of maintaining a motivated workforce. takeaways The pool industry is facing significant changes due to proposed tariffs. Trade shows provide valuable insights and networking opportunities. Tariffs can lead to increased costs for pool service businesses. Employee morale is crucial during times of economic uncertainty. Businesses must adapt to changing market conditions to remain competitive. Strategic planning is essential for navigating tariff impacts. The importance of maintaining strong supplier relationships is highlighted. Alternative materials may become more prevalent in pool construction. Communication with employees about financial health is vital. The future of the pool industry will depend on how businesses respond to these challenges. titles Navigating Tariffs in the Pool Industry The Future of Pool Service Businesses Sound Bites "This is the Talking Pools Podcast." "Tariffs function as an additional tax." "We are in this together." Chapters 00:00 Introduction to the Podcast and Upcoming Events 01:43 Understanding Tariff Challenges 16:57 Economic Impacts of Tariffs on Pool Service Businesses 22:17 Employee Morale and Operational Costs 26:39 Future Outlook and Industry Speculations Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

1 Post-Fire Pool Cleanup and Insurance Challenges 54:41
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Text a pool service question HERE! Episode Summary: In this episode, hosts Steve Sherwood and Wayne Ivusich discuss the challenges and intricacies of pool industry insurance and post-fire cleanup. They share valuable insights on various types of insurance that pool professionals should consider to protect their businesses, employees, and clients. The conversation also touches on real-life scenarios involving post-fire cleanup, the costs, and the insurance implications. Key Topics Discussed: The distinction between main structures and other structures in insurance terms, including how pools, garages, and other ancillary buildings are categorized. The significance of having comprehensive insurance coverage, especially in regions where homes start at high values and total loss claims can involve millions of dollars. Case studies and real-life scenarios highlighting the importance of adequate insurance coverage, including situations where clients lost entire structures. The complexities of cleaning pools post-fire, particularly when ash and debris are involved, and the impact of heavy rains washing contaminants into pools and the ocean. The logistical challenges of removing contaminated water from pools, including the costs and regulations surrounding water disposal and trucking. Challenges of assessing and documenting damage in hazardous conditions, such as areas affected by severe fires, and the need for proper protective gear. Real-life experiences and personal updates from Southern California, including the aftermath of recent fires and the associated cleanup efforts. Hosts: Steve Sherwood and Wayne Ivusich Listener Feedback and Contact: We value your opinions, comments, and suggestions! If you have an idea, thought, or question, feel free to reach out to us at TalkingPools@gmail.com. Conclusion: Thank you for joining us on this informative episode. Stay safe out there, and we'll see you next Thursday! Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

1 Maximización de la eficiencia en el servicio de piscinas 14:06
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Text a pool service question HERE! resumen En este episodio del podcast Talking Pool, Pedro comparte valiosos consejos para los profesionales de la piscina sobre cómo optimizar su tiempo y eficiencia durante las visitas de servicio. Enfatiza la importancia de comprender cuánto tiempo asignar a cada grupo, priorizar las tareas y usar la tecnología para optimizar las operaciones. Pedro también analiza la importancia de una comunicación eficaz con el cliente y las estrategias para la fijación de precios, especialmente para los grupos problemáticos. Al implementar estas estrategias, los profesionales de la piscina pueden mejorar la calidad de su servicio, aumentar la satisfacción del cliente y, en última instancia, ganar más sin trabajar demasiado. Conclusiones El tiempo es dinero en el negocio de las piscinas. Priorice las tareas para optimizar la eficiencia del servicio. Asigne un tiempo específico para cada visita a la piscina. Use tiras reactivas para obtener lecturas químicas precisas. Registre los problemas inmediatamente para futuras referencias. Implementar sistemas de pago automáticos para los clientes. Evita detalles innecesarios para ahorrar tiempo. Cobrar más por las piscinas que requieren extra Invierte en equipos de limpieza de calidad. Utilice la tecnología para gestionar rutas y clientes. Fragmentos de sonido "Revisa la piscina en dos minutos". "Invierte en equipos de calidad". Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
Text a pool service question HERE! In this episode, Andrea talks with Paulette about her involvement as a panelist in the upcoming Life Saver Pool Fence Conference and F*CK Drowning Summit are scheduled for February 20-22, 2025, in West Palm Beach, Florida. This event brings together Life Saver Pool Fence dealers, franchisees, and families affected by drowning incidents to collaborate on water safety and drowning prevention initiatives. The conference will feature a range of sessions, including business development workshops, legal discussions on liability, marketing panels, and networking opportunities. Notable speakers include Eric Lupton, CEO of Life Saver Pool Fence, and Rich Specht, co-founder of the ReesSpecht Life Foundation. Attendees can look forward to events such as a welcome dinner, awards banquet, and a closing party. For more details and registration information, visit the official conference page. Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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Talking Pools Podcast

1 Pete’s Painful Pools: A Therapy Session 45:24
45:24
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احب45:24
Text a pool service question HERE! Mondays Down Under | Talking Pools Podcast 🔊 Hosts: Peter, Lee, and Shane Welcome to the first Mondays Down Under of 2025! This week, Pete needs a therapy session—and you’re all invited. Brace yourself for a whirlwind of horror stories about bad pool designs, poor construction, and downright frustrating equipment installations. This Episode’s Topics: 🏊 Infinity Edge Fiasco: A green pool recovery gone wrong—because someone thought a 250L trough was enough to handle a 25,000L pool. Backwashing? Forget about it. 🛠️ No Room to Move: How stepping stones, glass walls, and impossible access points make servicing pools a nightmare. Bonus: Cutting down vacuum heads just to fit! 🏗️ Equipment Location Disasters: When the equipment pad is placed in the worst possible spot—like, say, behind a six-foot timber screen or buried in a basement . 🌳 Heat Pump Headaches: A top-venting heat pump… completely covered by trees. Leaves and debris galore! 🚗 Luxury Living, Poor Planning: Another case of a multi-million dollar property with a tiny, inconvenient trough and an impossible driveway. 💦 Filter Size Madness: A 10,000L plunge pool with a 400-square-foot quad cartridge filter—because why not? Spoiler: The service price had to go up. 🎮 Overcomplicated Automation: When pool control systems start responding to garage door openers and wireless doorbells , you know there’s trouble. 🎨 Not Black Algae?! A pool covered in black stains —but not from algae. Pete investigates the mess and unravels the mystery. 🧪 Stain Removal Science: Alum sulfate, oxalic acid, and the never-ending battle to find the best stain remover. Listener Challenge! If you could wave a magic wand and remove one major headache from your pool service business, what would it be? Send us an email at talkingpoolsmail.com —we’d love to hear from you! 📅 Catch us next week for more pool industry rants, laughs, and expertise! 🚀 Subscribe & Leave a Review! Enjoying the show? Give us a ⭐⭐⭐⭐⭐ rating and share it with your fellow pool pros! #TalkingPools #MondaysDownUnder #PoolServiceNightmares #InfinityEdgeFails #PoolTechLife #StainRemoval #PoolAutomation #HeatPumpHorrors Support the show Thank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com…
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