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Upholding tradition | Dr. Mike Lee
Manage episode 446526282 series 3577614
المحتوى المقدم من Lifetime Value Media. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Lifetime Value Media أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Episode 124: Dr. Mike Lee is a CS traditionalist, and he has thoughts about the state of the industry.
⏱️ Timestamps:
00:00:00 - Intro
00:02:00 - Revenue focus: a customer success dilemma
00:04:31 - The happy medium or a needed firewall?
00:06:09 - Can sales enhance customer relationships?
00:08:00 - Trust first, then revenue follows
00:10:26 - The pressure of quotas in customer success
00:12:28 - The key to balancing rewards and retention
00:14:02 - Teaser: Dr. Mike's thoughts on commissions
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Dr. Mike Lee:
Mike's LinkedIn: https://www.linkedin.com/in/-mikelee/
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