Starseeds, empaths, truth seekers & activists
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Gain a fresh perspective and new ideas for running your home-based care organization by listening and learning from industry professionals around the globe. Hosted by home health tech expert Erin Vallier. You’ll hear from home-based care leaders on trending industry news, challenges, and best practices to help prepare you for the future of care. Tune in every month to stay in the know and bring your team actionable insights from the best in the business.
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I am new to this and hopefully I can be fun and do this
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Preventing hospitalizations using molecular testing in home-based care with Barbara Andazola
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Send us a text In this episode, Barbara Andazola, VP of Clinical Practice, Strategy, and Programs at Amedisys, discusses the groundbreaking role of molecular testing in home health care. As an RN with over 27 years of nursing experience, Barbara shares how Amedisys is leveraging PCR (Polymerase Chain Reaction) testing to diagnose infections like UT…
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Supporting informal family caregivers using technology with Avanlee Christine
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Send us a text In this episode, Avanlee Christine, founder of Avanlee Care, shares the inspiring story behind her mission to support unpaid and informal family caregivers. Motivated by personal experience caring for her grandfather, Avanlee developed a groundbreaking app that empowers family members providing care to loved ones with the tools they …
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The power of franchising and technology in home-based care with Todd Houghton
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Send us a text With 10,000 people turning 65 every day, it’s estimated that the home-based care industry will need a staggering 2.5 million additional care workers over the next five years. In this episode, Todd Houghton, Brand President of Homewatch CareGivers, shares his passion for franchising and discussed how his company is enabling franchisee…
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Top trends shaping M&A in home-based care: Insights from finance expert Mark Patterson
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Send us a text In this episode, healthcare finance expert Mark Patterson shares key insights into the ever-evolving world of mergers and acquisitions in home-based care. Drawing upon his time as CFO for home healthcare companies and more than 30 years of experience, Mark discusses top trends that are reshaping the market, including the growing dema…
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Using AI to automate key processes in home-based care with Jeff Salter
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Send us a text In this episode, Jeff Salter, the innovative founder and CEO of Caring Senior Service, returns to the podcast to discuss the future of AI in home care and how automating tedious tasks can free up staff for more impactful activities and critical decision-making. From enhancing admissions processes and optimizing caregiver scheduling t…
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Navigating Cybersecurity Risks in Home-Based Care
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Send us a text From sophisticated plots by cybercriminals to unintentional data breaches from internal staff, healthcare organizations are facing more, and more severe, threats to protecting their sensitive data. In this episode, Richard Guttman, AlayaCare's Chief Legal Officer, shares insights into the current state of data security and privacy in…
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Navigating the CMS 80/20 rule, Medicaid, and advocacy in home health modernization with Jesse Howard
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Send us a text What is the impact of the CMS 80-20 rule and recent Medicaid rate adjustments on the home health industry? Unlock the secrets to modernizing home health operations with Jesse Howard, Vice President of Operations for Girling Personal Care. Jesse dives deep into the financial strains and staffing challenges home health providers face, …
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Enhancing home care revenue cycle management with insights from Alik Kassner
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Send us a text Whether you are an agency owner looking to enhance your financial operations or an administrator curious about how your team can better manage the fiscal realities of the home care sector, this episode is a masterclass in navigating the shifting landscapes of health care finance. Learn about navigating the complexities of Medicaid di…
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How hospital-at-home programs boost patient satisfaction and reduce hospital overcrowding
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Send us a text Home Health Consultant and CEO of Corcoran Consulting Group, Guy Tommasi, joins this episode with our host, Jeff Howell, to discuss hospital-at-home care models' growing potential. They explore sustainable, patient-centered approaches to transforming recovery, demonstrating that innovative care models surpass conventional hospital tr…
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How good leadership improves employee retention and client outcomes with Peter Svenneby
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Send us a text Join Executive Health Care Coach Peter Svenneby and host Erin Vallier as they explore the complex balance between managing and leading in health care. This episode offers valuable insights on creating a culture of well-being for employees and patients. They discuss the traits that make up exceptional leaders in the health care indust…
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Decoding Medicaid's fixed-cost system challenges with Jeff Humber
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Send us a text Drawing from the tapestry of Medicaid policies across the states, this episode explores effective advocacy and the significance of understanding the intricacies that shape care services. Jeff Humber, VP of Payor Relations at Accent Care, shares his experience providing quality care under Medicaid's fixed-cost system. With host Erin V…
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How to maximize ROI and foster growth during technological changes in your organization
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Send us a text Envision a world where technology solutions address current pain points and preempt future challenges, empowering home care agencies to navigate the digital landscape confidently. In this episode, Ryan Crawford and Alex Skinner, the Value Creation consulting team from AlayaCare, illuminate the path for home care agencies to survive a…
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Disrupting healthcare systems for better outcomes with Aman Shah of VNS Health
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Send us a text Imagine a home health care system that is not only accessible to more individuals but also delivers tangible outcomes - That's Aman Shah's (VP of New Ventures & Strategic Partnerships at VNS Health) vision. Through compelling frontline narratives and strategic partnerships, Aman emphasizes the significance of hands-on experience and …
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Predictions for home-based care in 2024 in North America with Adrian Schauer
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Send us a text Embark on a visionary journey with us as Adrian Schauer, the CEO of AlayaCare, introduces his 2024 top predictions for the future of home-based care in North America, focusing on specific trends emerging in home health, home care, and home infusion in the US and Canada. Listen as we unpack the promise of AI and machine learning, the …
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Successful software implementation for organizational transformation in home-based care
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Send us a text Embarking on a major software implementation for your home-based care organization can feel like a daunting, harrowing journey destined to be painful. In this episode, Chase Potter, VP of professional services at AlayaCare, debunks these myths and shares how integrating new technologies into your business can be done successfully wit…
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The anatomy of care management: Angela Daniel's guide to personalized care
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Send us a text Join seasoned nurse and care management expert Angela Daniel as she navigates the complex world of home health care. This insightful conversation explores the profound impact of care management on home health, the various types of care managers, and their unique roles in delivering personalized care. Angela discusses the benefits and…
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Using video to create personalized experiences for clients and caregivers with Nick Bonitatibus
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Send us a text Discover the transformative potential of video content for your home-based care agencies with Nick Bonitatibus, founder of Digital Champions. This episode dives into his innovative approach to creating an impactful video series for agencies, explores recruitment and retention tactics using video technology, and highlights the power o…
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Exploring Canada's home health care system (Manitoba and Saskatchewan)
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Send us a text How does Canada's home-based care stack up against the rest of the world? Join us as we put this under the microscope with Aleem Bhanji, AlayaCare’s market leader for Canada, and Adrian Schauer, AlayaCare’s CEO. We sketch out a comprehensive picture of Canada's home health care system, highlighting the unique issues faced in province…
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At the heart of home healthcare: Personalization, holistic care, and technology
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Send us a text Join us for a captivating discussion with Dr. Andrew (Andy) Agwunobi, President of Humana's Home Solutions division, as we explore Humana’s holistic approach to care and addressing social determinants of health (SDOH), proactive care benefits, and the need for unified healthcare providers. Dr. Agwunobi also discuss tackling the fragm…
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A guide to back-office operations in home-based care with Amy Knight
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Send us a text Are you ready to cut through the complexities of back-office management? Join us for an insightful journey with Amy Knight, president of Knight Home Care Financial, as she demystifies back-office management in home health, hospice, and nursing facilities. With over 20 years of experience, Amy emphasizes the importance of understandin…
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Mastering the art of home-based care mergers, acquisitions, and integration with Jen Lentz
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Send us a text Dive into the dynamic world of home-based care mergers and acquisitions with industry expert, Jen Lentz. In this episode, she shares her journey from COO to operating partner at Havencrest Capital Management, offering a fresh perspective on unifying the US home-based care industry. Discover invaluable insights on selling your busines…
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Innovations and progress: the evolution of home-based care [Live at Better Outcomes]
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Send us a text On this episode, we venture down memory lane to understand the humble beginnings and monumental victories of our guests -- Alison Green, CEO of Bien Chez Soi, Conner Nelson, Director of Operations for CSI Pharmacy, and Joey Hsu, VP of Operations and Strategy with MedTech Healthcare – recorded live at the Better Outcomes User Conferen…
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Unraveling the complexities of self-directed care with Accra execs
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Send us a text Be prepared for a closer look at the myriad of self-directed care options available for families in Minnesota. Val Patino and Susan Morgan, the brains behind Accra, Minnesota's largest home care agency, lead an engaging discussion about the state's waiver program and the potential to carve out a full-time living as a personal care as…
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Understanding caregiver personas: A look at the top 7
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Send us a text Discover the key to attracting and keeping caregivers! Join us for an enlightening conversation with Brandi Kurtyka, CEO of Mission Care Collective, and Kristen Wheeler, Executive Director of the NAHC, as they unravel the intricate world of the caregiving. Together, they will delve into the 7 unique caregiver personas identified in t…
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The future of home health: Monika Virk's strategy for nurse empowerment
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Send us a text What if we could transform the complex landscape of home health care to better support frontline nurses? Dr. Monika Virk, a dedicated physician and an innovator in home health care, helps us explore this possibility. With guest host Erin Vallier, Dr. Virk discusses her approach to structuring the onboarding process and the crucial ro…
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Unpacking the impact of positive work culture in healthcare
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Send us a text Have you ever wondered how company culture in health care can impact patient care? Join us for an insightful chat with Lori Cabbage of Brightstar and Dr. Louise Short, physician and expert on population health, on the role of company culture in health care. They delve into leadership's influence, employee engagement strategies, and t…
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How AI is changing how we deliver hospice care: a conversation with Dr. Katy Lanz
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Send us a text Artificial intelligence (AI) and algorithms are revolutionizing healthcare everywhere, including hospice and palliative care. Join our host, Jeff Howell, with healthcare executive and National Hospice and Palliative Care Organization board member, Dr. Katy Lanz, to discuss how hospice models need to adapt to the changing needs of pat…
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Essential Resources for New Home Care Agencies
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Send us a text Join us on our podcast as Kristin Wheeler, Executive Director of private duty for the National Association for Home Care and Hospice, shares valuable insights for new agencies navigating the daunting world of homecare. Discover the essential resources and support available through NAHC (National Association for Home Care & Hospice) t…
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From Zero to 42 Franchises: Bien Chez Soi's Blueprint for Rapid Homecare Growth
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Send us a text Prepare for an electrifying episode as host Jeff Howell dives into an inspiring conversation with Alison Green, CEO of Bien Chez Soi, Quebec's largest homecare franchise. Discover Alison's inspiring journey as she grew from 50 to 850 caregivers while achieving an incredible 42 franchise locations in just five years. Listen to gain va…
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Innovative Approaches to Caregiving - with Dr. Merle Griff from SarahCare
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Send us a text This episode features Dr. Merle Griff, CEO of SarahCare and author of the upcoming book, “Solace in the Storm: Caring for Loved Ones of Every Generation”. She discusses with Jeff Howell and co-host Kelly Bishop, how folks are becoming more aware of the importance of caregiving, how states are looking into different ways to spend Medi…
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Make Jobs Harder to Increase Job Satisfaction with Ian Gordon
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Send us a text Join us for an enlightening conversation on how frontline employees can enhance their job satisfaction and engagement by eliminating repetitive and mundane tasks and instead focusing on value-adding activities. Our special guest, Ian Gordon, brings a wealth of experience as an advisor for driving consumer, provider, and employee expe…
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CDPAP: Empowering Clients in Long-Term Care - with Megan Shergill
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Send us a text Join our host Jeff Howell and special guest Megan Shergill, VP at Community Care Home Health in New York. In this informative podcast episode, they explore the benefits of Consumer Directed Personal Assistance Program (CDPAP) services, how to reduce labor costs through automation, the importance of companionship for the aging populat…
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Unlock the Benefits of CRM for Home Healthcare with Erik Wetzel
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Send us a text Many healthcare organizations are turning to Hospital at Home programs to provide more efficient care. A Customer Relationship Management (CRM) system can help make this transition smoother by providing near real-time referrals and data that enable better clinical decisions. Learn how a CRM system can improve home healthcare efficien…
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Maximizing efficiency and quality care through training programs with Home Care Pulse
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Send us a text Without any proper training, we're setting a lot of employees up for frustration when they don't have the resources they need to perform their jobs. In home care there's about a 100,000-person administrative workforce that gets very little training, and with every scheduler that you lose, you would lose approximately five or ten care…
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How IDEAL 4 Healthcare is pioneering change in the healthcare industry
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Send us a text Michelle Pickering, Executive Director of IDEAL, shares how IDEAL is striving to eliminate obstacles organizations and women face in the healthcare industry and solutions for how agencies and providers can create opportunities for women to stay in the healthcare industry and promote upward mobility and visibility. If you liked this e…
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How to get out of a decision-making funk and executing decisions efficiently - Tips from hyper growth expert April Hansen
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Send us a text A lot of home care leaders are suffering from what April Hansen calls “decision drowning syndrome,” which is when the volume of decisions to be made is so huge, people's capacity to make decisions dwindles. How can home care businesses prevent decision drowning and move forward on executing decisions efficiently to achieve hyper-grow…
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Unpacking QAPI and building a culture of self agency in home care with Candyce Slusher
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Send us a text Discover tips on how to ensure regulatory compliance, maximize success for home care owners, and achieve optimal quality of life for all. Podcast guest Candyce Slusher is an experienced Nurse and Home Care Consultant who has helped many home care owners grow their business, create a work-life balance and develop sustainable growth in…
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Top 5 predictions for home-based care in 2023
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Send us a text In 2023, opportunities will emerge in home-base care that could mark success for years to come. How can care providers take advantage of these opportunities? In this episode, AlayaCare’s CEO and Founder, Adrian Schauer takes a deep dive into 5 predictions for home-based care in 2023. Adrian will explain how organizations can apply th…
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Burnout and compassion fatigue: a new perspectives on resilience for care providers
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Send us a text As we enter 2023, it is an opportunity to consider a different approach to prevent caregiver burnout. The “solution” has historically been vaguely addressed as an individual responsibility rather than an organizational or systemic problem. In this episode we welcomed RN Clinical Educator and Nurse Consultant, Lourdes Wiley, from Amit…
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E-Learning for Caregiver Retention and Better Care
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Send us a text Training home care agency care workers fast and well is the key to delivering the care we would want our loved ones to receive. We sat down with caregiver education and training experts from one of our partners, Nevvon, Allan Levine (SVP of Growth and Revenue) and James Cohen (CEO), to talk about how agencies can enhance their busine…
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Closing the Gap in Senior Care with a bike ride
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Send us a text With a healthy dose of inspiration, as we approach the end of 2022, we welcomed who we’d put in the running for “most interesting man in home care”, Jeff Salter founder and CEO of Caring Senior Service. Last year, Jeff launched a nonprofit foundation called “Close the Gap in Senior Care” to bring awareness to overlooked aspects of se…
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Growth and financial health strategies for home care agencies according to industry experts
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Send us a text Growth is a top priority among home care providers, even during difficult economic times. Providers are making significant strides in positioning home-based care as an essential component of the broader health care continuum, but there still is a way to go. On Oct 4th, 2022, Home Health Care News, in partnership with AlayaCare, hoste…
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How an incentive program can be the key to increase caregiver retention and recruitment for your agency
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Send us a text Kevin Mistry, VP of Sales at Caribou, shares how incentive programs can be the key to help caregivers shape their behaviour and help curb the challenge of caregiver recruitment and retention. He discusses how rewarding behaviours with performance-based rewards can lead to bigger outcomes down the line for agencies. “For every dollar …
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How to recruit and retain the best caregivers - a conversation with Hireology
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Send us a text Recruiting the best caregivers can be a challenge when the demand for care workers is so high in the home care industry. According to our 2022 report with HHCN on recruitment and retention, 61% of participants reported that their agency increased recruiting efforts. In this episode, we sit down with Mike McSherry, Director of Strateg…
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Helping families figure out if home care is for them - a conversation with OPAN Australia
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Send us a text Home Care is on the rise across the globe but how much do families actually know about what home care can offer? We sat down with Craig Gear, CEO of Older Persons Advocacy Network (OPAN), which delivers information, education and individual advocacy services to older folks throughout Australia. From education services to webinars, OP…
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The Top 3 Causes of 90 day Caregiver Turnover
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Send us a text Through a survey on linkedin, we found that 57% of caregiver turnover comes in the first 90 days on the job. Home health and executive leadership consulting expert Stephen Tweed, founder of Home Care CEO Forum, shares his insights and expertise on home health strategies for growth and caregiver recruitment/retention. Stephen, dives i…
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Is home care franchising right for your organization? A conversation with Radfield Home Care UK
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Send us a text In this episode we welcome Alex Green, founder of Radfield Home Care UK one of the fastest growing home care franchises in the UK. Alex describes how Radfield developed their very own home care franchise aptitude test to assess whether home care franchising is right for your organization, and how home care organizations can build the…
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How to be successful in the growing Home Care Franchise industry with Firstlight Home Care.
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Send us a text Home Care franchises are a growing industry and experts don’t see the expansion slowing down anytime soon! So, what makes the home care franchise industry so successful? This week, we have two of the top executives from one of the largest and most successful home care franchises in the U.S., Firstlight Home Care. Hear from VP of Stra…
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Tackling home care staffing challenges with AI technology
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Send us a text A.I. technology in home care back-office software is increasingly guiding organizations to better outcomes by helping find solutions to challenges such as caregiver recruitment and retention, optimal scheduling, and more. AlayaCare’s VP of AlayaLabs, Noami Goldapple is our guest in this week’s podcast to talk about solving the curren…
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The financial outlook of Home Care in New York State with Personal Touch Home Care
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Send us a text Some states have an advanced self directed attendant care program where neighbours for relatives who are already acting as caregivers can be an extended workforce for home care agencies. New York State’s program is called CDPAP (Consumer Directed Personal Attendant Care Program). On this episode, we welcome Denise Tripodi, Vice Presi…
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