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Got your customer journey figured out on your website?
Manage episode 428958636 series 3536815
المحتوى المقدم من Holly Christie (Wordpress Website Simplifier). يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Holly Christie (Wordpress Website Simplifier) أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Have you heard the term 'customer journey'?
But you've never been quite sure of what it means?
Every customer you have will be on a specific part of their journey in their business or career. It's your job to meet them at that point and to help them, through your products or services, to get to the next stage of where they're at.
It's not about getting people from A - Z, it's about getting them from A - B (or B - C, or even M - N, depending on where they're at).
In this co-hosted episode with Amy Newlands, we talk about what they journey looks like for both, you and your customers. How to work out the stage you need to meet them at, and how to turn that meeting into successful outcomes for you both.
Ready? Let's get started.
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