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Behind the Scenes with VCA's Virtual Care Team: Rachel Turner, CVT
Manage episode 408361664 series 3383615
المحتوى المقدم من VCA Animal Hospitals. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة VCA Animal Hospitals أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this episode, Dr. Kerl welcomes Rachel Turner, a credentialed veterinary technician and one of the managers of virtual care services for VCA. Rachel shares her journey in veterinary medicine, from starting as a part-time veterinary technician to joining the virtual care team at VCA. She discusses VCA Live Chat, which supports our clients through medical triage and education 24 hours every day. Rachel also highlights the qualities she looks for in team members and the resources available to virtual care technicians, such as the Knowledge Base.
Visit us on our website VCAVoice.com
Produced and recorded by dādy creative
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