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71 - Listening vs Hearing: WTF--UnBuild It touchy feely stuff?
Manage episode 350452139 series 2656882
No touchy-feely stuff here--this is a hard-core business discussion. Good business means BOTH building professionals and clients listening not simply hearing. Wait, what is the difference between listening and hearing again? Listening describes an intentional activity; you are actively trying to hear and process something. Hearing is not intentional; hearing is something that just happens, whether you wanted to hear it or not.
Pete's Resource:
1. Forbes blog - "Business Tools: The Art of Listening" - https://www.forbes.com/sites/forbeslacouncil/2018/05/30/business-tools-the-art-of-listening/
2. University of the People blog - "Hearing vs Listening - Mastering Communication" - https://www.uopeople.edu/blog/hearing-vs-listening/
135 حلقات
Manage episode 350452139 series 2656882
No touchy-feely stuff here--this is a hard-core business discussion. Good business means BOTH building professionals and clients listening not simply hearing. Wait, what is the difference between listening and hearing again? Listening describes an intentional activity; you are actively trying to hear and process something. Hearing is not intentional; hearing is something that just happens, whether you wanted to hear it or not.
Pete's Resource:
1. Forbes blog - "Business Tools: The Art of Listening" - https://www.forbes.com/sites/forbeslacouncil/2018/05/30/business-tools-the-art-of-listening/
2. University of the People blog - "Hearing vs Listening - Mastering Communication" - https://www.uopeople.edu/blog/hearing-vs-listening/
135 حلقات
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