Safety in Every Touch: Environmental Services of Care

Transmission Control

Environmental Services touches every surface of the hospital, but do we always recognize how integral they are to the infection control team? Additionally, EVS workers have direct patient contact but have you considered how much influence they have on the patient experience? Did you know that the patient care experience has a direct impact on the healthcare organizations finances? Darrel Hicks has made a lifelong career advocating the important role that EVS technicians play in healthcare, touting training and certification. On this week's episode of Transmission Control, Darrel joins Dr. Larry Muscarella and Justin Poulin to share a deeply personal story highlighting how critical EVS is to patient care and preventing infection. You don’t want to miss this episode of Transmission Control!

To learn more about HCAHPS scores click here: https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/HospitalQualityInits/HospitalHCAHPS

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