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AI's Elevation of Customer and Employee Experience
Manage episode 476177566 series 3409531
المحتوى المقدم من UPSTACK. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة UPSTACK أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Co-hosts Alex Cole and Greg Moss are joined by Adam Gottfried, Director of Advisory Services for Customer Experience Solutions at UPSTACK. Adam shares the inside track on how businesses and enterprises are leveraging AI to remake their CX offerings, and how the AI hype cycle has impacted the CX solutions marketplace. Adam specializes in guiding clients through CX transformation projects and has a decorated resume of helping organizations optimize their customer experience while driving sustainable growth.
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