Boosting PreSales Productivity with AI with Leah McTiernan, Docusign

The Unexpected Lever

AI is transforming the way PreSales teams operate.

In this episode, Jarod Greene sits down with Leah McTiernan, Global Vice President of PreSales at Docusign, as she shares her perspective on how AI is streamlining workflows, boosting team morale, and enabling more meaningful, strategic work. Learn how AI is enhancing the PreSales role to build stronger customer relationships and deliver greater value.

In this episode, you’ll learn:

• How AI Transforms PreSales Efficiency: Leah explains how AI automates time-consuming tasks like demo creation and research, allowing PreSales teams to focus on more strategic activities like consultative selling and personalized customer engagements.
• The Role of AI in Boosting Morale and Innovation: Discover how AI integration improves workflows and enhances team morale by fostering innovation, leading to more excitement and engagement within the team.
• Why AI Enhances, Not Replaces, PreSales Roles: Leah addresses the common concern of AI replacing jobs, showing how AI complements PreSales by allowing professionals to spend more time on meaningful, strategic work, making their roles more valuable and fulfilling.

Things to listen for:

(00:00) Incorporating AI into PreSales workflows
(01:49) Will AI replace PreSales roles?
(03:03) Boosting morale through AI-driven innovation
(04:20) AI-powered tools used by Docusign