Shift Client Focus from Price to Value with Simple Strategies

The Uncaged Clinician

Are you tired of hearing, "What’s your price?" or "Do you take my insurance?" at the start of every call? What if there was a way to steer those conversations toward the real reason your clients need you?

Welcome back to another FANTAWESOME episode of The Uncaged Clinician. Hey there, it's David Bayliff, and today, I’m diving into one of the biggest pain points for cash-based practitioners: navigating those tricky pricing and insurance questions. As a coach and clinician myself, I know how it feels when the first words out of a client’s mouth are about cost instead of care. So, in this episode, we’re flipping the script! How can you guide conversations to focus on value instead of just price?

In this episode, I’ll cover the following topics with you:

• Why traditional responses to “What’s your price?” can miss the mark

• How to reframe client calls into meaningful interviews

• Specific questions that guide clients to focus on their needs

• Practical examples to soften price discussions

At the end of the day, it’s about making your clients feel heard and understood. The key lesson? Take control of the conversation—it’s your chance to show them why you’re the right person to help. Thanks for tuning in to Uncaged Clinician! Now, let’s put these strategies to work and redefine how you handle client inquiries.

Uncaged Hack: "Ask them, ‘What has inspired you to seek help today?’ That one question shifts the focus from cost to care.” —David Bayliff

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