Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

In today’s episode, we're joined by Melina Palmer - author of What Your Customer Wants and Can’t Tell You: Unlocking Consumer Decisions with the Science of Behavioral Economics, to talk about the secrets of consumer decisions and how to use behavioral economics to communicate more effectively and boost your bottom line.

Watch this episode on YouTube here: https://www.youtube.com/watch?v=A97KQBPBvkg

Read a transcript of this episode here: https://www.intercom.com/blog/videos/behavioral-economics-expert-melina-palmer-on-unlocking-the-science-of-consumer-behavior/

If you’d like to get a free chapter from both of Melina’s books just go to www.thebrainybusiness.com/intercom

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