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The Angry Consumer - Reacting When You've Been Wronged
Manage episode 328058526 series 3141042
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There's nothing worse than when you feel like you've been lied to, taken advantage of, or wronged by a company. It's easy to feel powerless, and react with anger; particularly when the company is not willing to engage in a conversation with you. How can we maintain our humanity when we feel wronged? Is it possible to have compassion for those who have hurt us? How can we use these experiences to create meaningful connections with each other? Kristin shares a personal story of perceived wrong-doing by a mechanic, and discusses her journey of emotions through it. Welcome to the land of no easy answers...
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