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When Does Customer Journey Mapping Matter?
Manage episode 380087818 series 2864318
المحتوى المقدم من Colin Jeffries & Paul Frodge, Colin Jeffries, and Paul Frodge. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Colin Jeffries & Paul Frodge, Colin Jeffries, and Paul Frodge أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Colin Jeffries and Eric Reed talk through 2024 planning and the importance of creating a journey map for your customers. What can you control and which factors are outside of your control? How can you prepare for small pivots and big navigational adjustments? Have confidence in your strategies. If you built the plan with purpose, you can stay the course in the face of adversity!
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