How to remain empathetic during difficult conversations By James McIntyre-Ure

The Positive Psychology People

Difficult conversations are emotionally charged and require empathy. Mind reading should be avoided as it leads to misunderstandings. Allowing time for venting helps release emotional tension and gain clarity. Practicing mindfulness and active listening helps stay centered and understand the other person's perspective. Avoid giving solutions and instead focus on speaking to emotions to empower others.