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What's The Deal With Terrible Customer Service?
Manage episode 425752652 series 2915010
المحتوى المقدم من Tammy Rogers and Scott Burgmeyer, Tammy Rogers, and Scott Burgmeyer. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Tammy Rogers and Scott Burgmeyer, Tammy Rogers, and Scott Burgmeyer أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In the podcast episode "What's The Deal With Terrible Customer Service?", Tammy Rogers, Scott Burgmeyer, and Karman Hotchkiss explore the decline in effective customer service. They discuss various perspectives on what constitutes good customer service, emphasizing the importance of building relationships and meeting customer needs. The conversation highlights changes in service delivery, challenges in maintaining quality, and the necessity of setting clear expectations and parameters. The discussion also touches on the role of discretion and flexibility in enhancing customer satisfaction.
Questions or topic suggestions? Let us know! podcast@becomemoregp.com
Connect with us on LinkedIn: https://www.linkedin.com/company/becomemoregp
Meet your hosts:
Tammy K Rogers: https://www.linkedin.com/in/tammerarogers
Scott Burgmeyer: https://www.linkedin.com/in/burgy
Producer Karman Hotchkiss: https://www.linkedin.com/in/karman-hotchkiss/
Other Resources: http://www.becomemoregp.com
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