Increasing Your Confidence, Communication and Conflict Skills with Megan Spawn
Manage episode 327342134 series 3151877
In business, we’re often faced with challenging times, especially when it comes to maturing relationships, challenging employees or just our own mindset and self-confidence. Relational psychology coach and corporate wellness builder, Megan Spawn, has over 20 years of experience in this field and in this episode, she provides real world advice and some 180 degree spins on how we may be thinking versus how we should be thinking.
IMPORTANT POINTS
3:17 - The value of communication
4:05 - What our body language might say
5:25 - Cultural differences in eye contact and how to get around issues of aggression
6:30 - Call out perceptions you have to confirm
7:10 - Conflict resolution - what does that mean and how can we get through it?
9:00 - Sample conversation between an employee and manager
12:20 - The right time to engage in conflict
14:15 - The stigma of mental health and wellness - and how to get around it
16:00 - The challenges of self-confidence in business
17:00 - Our confidence is impacted through our ownership
18:20 - Tips to Increase your sales and confidence
21:00 - When sales falter and you want a mental check in, revisit your goals and reinvest in your process
25:35 - Dealing with generational differences in the workforce
28:30 - Being present - leaving work at work - to find more balance at home
32:00 - Our Focus Point of the Week - Be present and aware of yourself in all circumstances - and stay in yourself
33:15 - Megan’s online service for clients wanting a more private encounter utilizing your smartphone
LINKS
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