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Started from the bottom | Dane Zdunowski | The Daily Standup Ep. 73
Manage episode 433790261 series 3578812
المحتوى المقدم من Lifetime Value Media. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Lifetime Value Media أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Dane Zdunowski is on the ground floor of a department's inception. This episode of The Daily Standup is all about that experience.
⏱️ Timestamps:
00:00:00 - Started from the bottom with Dane Zdunowski
00:01:21 - The new principal client success team
00:03:41 - Reasons for creating the principal team
00:04:44 - Managing high-value accounts
00:04:59 - Comparing SMB and higher education CSM roles
00:08:01 - The importance of relationship building
00:09:51 - The evolution of CSM roles
00:10:31 - Like, comment, subscribe!
📺 Lifetime Value: Your Destination for Customer Success content
Subscribe: https://lifetimevalue.link/youtubesub
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Dane Zdunowski:
Dane's LinkedIn: https://www.linkedin.com/in/dane-zdunowski/
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