Why Do We Separate Change From Day-To-Day Operations? The Customer Mission Podcast With Andrea Belk Olson podcast

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Business Andrea Olson

المحتوى المقدم من Andrea Belk Olson. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Andrea Belk Olson أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

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<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/tickets-to-travel">Tickets to Travel</a></span>

<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/tickets-to-travel">Tickets to Travel</a></span> podcast artwork

<div class="span index">1</div> <span><a class="" data-remote="true" data-type="html" href="/series/tickets-to-travel">Tickets to Travel</a></span> podcast artwork

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Tickets to Travel

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منذ 4 أياممنذ 4d ago

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What exactly is a travel experience? A travel experience is more than just a destination. From the pulsating beats of a major music festival, to the adrenaline -fueled excitement of professional sports, to the legendary tours of music icons, these events are more than just spectacles. They are game changers affecting airfares, hotel room rates, restaurants, and growing local economies. Welcome to Tickets to Travel, the podcast that unlocks the stories, businesses, careers, and personalities within the realm of unforgettable travel experiences. I'm Mario B, and I have over 20 years of experience in online travel and entertainment ticketing distribution. Join me as we delve into the vibrant tapestry of these industries, uncovering hidden gems and insider secrets along the way. Tickets to travel spotlights the trailblazing businesses shaping the future of travel experiences. These startups and innovative companies are driving forces that redefine how we explore the world. Whether you're a seasoned jet center, an aspiring entrepreneur, or simply curious about the transformative power of travel, join me on Tickets to travel as I embark on this exhilarating journey through the world of travel experiences. Follow us where you get your podcasts.

The Customer Mission Podcast with Andrea Belk Olson « »
Why Do We Separate Change From Day-To-Day Operations?

منذ عام واحد 2:42

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M4A•منزل الحلقة

المحتوى المقدم من Andrea Belk Olson. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Andrea Belk Olson أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

Say the company is having trouble with widget quality and missed deadlines. Should leadership focus on fixing the operational problems or on the strategy? Most executives would prioritize the former. They would say, “Let’s first patch the holes and then modernize the ship.” And most CEOs would say, “Ok.“ This is a big mistake.

… continue reading

173 حلقات

#Business #Andrea Olson

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Why Do We Separate Change From Day-To-Day Operations?

The Customer Mission Podcast with Andrea Belk Olson

published منذ عام واحد

مشاركة

M4A•منزل الحلقة

المحتوى المقدم من Andrea Belk Olson. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Andrea Belk Olson أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

Say the company is having trouble with widget quality and missed deadlines. Should leadership focus on fixing the operational problems or on the strategy? Most executives would prioritize the former. They would say, “Let’s first patch the holes and then modernize the ship.” And most CEOs would say, “Ok.“ This is a big mistake.

… continue reading

173 حلقات

#Business #Andrea Olson

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Tony Soprano: A Masterclass in Leadership (Minus the Mob Stuff) 3:58

منذ 23 يومًا3:58

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3:58

When people think of Tony Soprano, HBO’s iconic mob boss from The Sopranos , they usually focus on the violence, the crime, and the therapy sessions. But if you strip away the murder and mayhem, you're left with a compelling portrait of a remarkably effective leader and manager.

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Marketing is the Voice of the Company and the Ear for the Customer 2:36

منذ 23 يومًا2:36

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2:36

Marketing shouldn't be the department of catchy taglines, pretty websites, or social media campaigns with an upbeat jingle. Marketing is—and always has been—the voice of the company and the ear for the customer.

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Why We Talk Ourselves Into Believing the Unbelievable 2:05

منذ 8 weeks2:05

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2:05

In business, facts rarely stand a chance against belief.

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How Ideas Need the Right Moment to Flourish 3:34

منذ 9 weeks3:34

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History is littered with stories of trailblazers who were ahead of their time—innovators whose ideas didn’t catch on until the world was ready to hear them.

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Why Sometimes It’s Smarter to Make Things Harder 2:15

منذ 11 weeks2:15

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2:15

The business world is hooked on ease. Streamlined processes. Seamless experiences. One-click solutions. It’s become the gold standard—strip out complexity, reduce friction, and assume anything hard is inherently broken. But here’s the catch: when everything is designed to be easy, people stop thinking.…

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Seeing What Nobody Else Sees 3:23

منذ 13 weeks3:23

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3:23

Success isn't about being the smartest person in the room or making the perfect decision every time. If you think that, you’re probably stuck in a perpetual game of catch-up with the competition. The real secret to staying ahead? The ability to see what others can’t—those hidden opportunities, unnoticed patterns, and risks waiting to turn into catastrophes. You know, the stuff everyone else is too blind or too lazy to notice.…

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Seeing Customer Needs Through a Different Lens 2:43

منذ 13 weeks2:43

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2:43

Companies often rely on buzzwords like "innovative," "game-changing," or "cutting-edge" to define their unique value proposition (UVP). While these terms may sound sexy, they lack substance. They fail to connect with customers on a meaningful level. A strong UVP, however, should be grounded in genuine customer insights and focus on solving problems that competitors overlook.…

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The Bum Rush Strategy and Why It Fails 3:22

منذ 17 weeks3:22

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3:22

A new CEO enters the picture and has a laundry list of things to change. Or a new department head who wants to make a good impression and starts overhauling things. Sometimes things do need to change. But you can break more things than you fix with this approach.

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Why Your "Clear" Communication Isn't Clear 3:21

منذ 19 weeks3:21

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3:21

As leaders, it's not enough to take the orders from on high and simply regurgitate them to our teams. We need to add value. We need to add insights and details. We need to help them understand how that initiative impacts them and how they can engage.

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The Psychology of Momentum 2:38

منذ 21 weeks2:38

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2:38

Positive psychological momentum is a cognitive force that changes human behavior and performance. It enables people to achieve at a level not ordinarily possible. You see, when people experience success, it propels them to amplify their efforts. This positive momentum builds a greater likelihood of success in future endeavors.…

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Don't Conflate Strategy Tools with a Strategy 2:24

منذ 23 weeks2:24

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2:24

Because strategy is about charting a particularly distinct path to success, thinking counterintuitively in an environment of complexity, and leveraging your advantages with ways to amplify those advantages, it’s hard to put that into a structured formula.

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The Blueprint for Brand Differentiation 3:14

منذ 25 weeks3:14

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3:14

Today's consumers are bombarded with choices. Brand differentiation is no longer optional—it’s a survival strategy. But the question is how. Instead of focusing on product promotions, enable your customers to experience your brand.

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The Difference Between Transactional and Relationship Building Answers 3:02

منذ 25 weeks3:02

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3:02

Ever notice how some conversations leave you with more questions than answers? That’s often the result of a reply instead of a response. While the two may sound similar, the difference is critical, especially in problem-solving, leadership, or collaborative work.

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Can't Solve a Problem? Forget About It. 3:27

منذ 30 weeks3:27

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3:27

It's so frustrating when you've got a problem you need to solve, and nothing's coming to you. No ideas that will help move things forward. Maybe you talk with others to try and gather perspectives. Or you dive into the Google rabbit hole to look at how others have solved the problem. But there's nothing. You want something new, something innovative. Not just the same old approach everyone else uses. But you've run dry. How can you get that spark of inspiration you need?…

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Why Operationalizing Strategy Isn't About Communicating Proclamations 2:34

منذ 34 weeks2:34

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2:34

Here’s a line in a corporate strategy document from a multi-billion-dollar client I was working with a few years ago: "We need to focus on better understanding the evolving needs of our current and future customers, and tailor solutions to meet those needs." What the hell? Isn’t that what the company should do as just a basic, daily, operating principle? That’s not a strategy, it’s a proclamation.…

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