The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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المحتوى المقدم من Mark C. Thompson. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Mark C. Thompson أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Player FM - تطبيق بودكاست
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Mike Clem | Sweetwater
Manage episode 462218810 series 1336711
المحتوى المقدم من Mark C. Thompson. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Mark C. Thompson أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Join Mark for the latest episode of the Chief Executive Summit, featuring Mike Clem, CEO of Sweetwater, the nation’s largest online retailer of musical instruments and audio/video equipment for creators. Mike shares his inspiring journey from tech and e-commerce professional to leading Sweetwater—a $1.5 billion company with over 10 million customers and a culture centered on building lifelong relationships. After two pianos and four trumpets later, Mark is sold on Sweetwater. Key insights from the conversation: Heart and Culture: Sweetwater thrives by fostering one-to-one relationships and providing over-the-top customer service, from free tech support to personalized guitar inspections. Mike discusses how this culture was shaped by founder Chuck Surack, who started the company in 1979 in the back of a VW bus. Leadership Transition: Mike shares how his 20 years with Sweetwater prepared him to step into the CEO role, including his commitment to preserving its people-first culture while navigating rapid growth. Employee Engagement: With 2,700 employees, Mike emphasizes the importance of leadership accountability for team happiness and engagement, noting how this approach strengthens customer experiences. Balancing Stakeholders: Learn how Mike leads with heart while balancing the needs of employees, customers, investors, and the community. This is a masterclass in scaling with purpose and staying true to core values in leadership. Don’t miss it!
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61 حلقات
Manage episode 462218810 series 1336711
المحتوى المقدم من Mark C. Thompson. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Mark C. Thompson أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Join Mark for the latest episode of the Chief Executive Summit, featuring Mike Clem, CEO of Sweetwater, the nation’s largest online retailer of musical instruments and audio/video equipment for creators. Mike shares his inspiring journey from tech and e-commerce professional to leading Sweetwater—a $1.5 billion company with over 10 million customers and a culture centered on building lifelong relationships. After two pianos and four trumpets later, Mark is sold on Sweetwater. Key insights from the conversation: Heart and Culture: Sweetwater thrives by fostering one-to-one relationships and providing over-the-top customer service, from free tech support to personalized guitar inspections. Mike discusses how this culture was shaped by founder Chuck Surack, who started the company in 1979 in the back of a VW bus. Leadership Transition: Mike shares how his 20 years with Sweetwater prepared him to step into the CEO role, including his commitment to preserving its people-first culture while navigating rapid growth. Employee Engagement: With 2,700 employees, Mike emphasizes the importance of leadership accountability for team happiness and engagement, noting how this approach strengthens customer experiences. Balancing Stakeholders: Learn how Mike leads with heart while balancing the needs of employees, customers, investors, and the community. This is a masterclass in scaling with purpose and staying true to core values in leadership. Don’t miss it!
…
continue reading
61 حلقات
كل الحلقات
×مرحبًا بك في مشغل أف ام!
يقوم برنامج مشغل أف أم بمسح الويب للحصول على بودكاست عالية الجودة لتستمتع بها الآن. إنه أفضل تطبيق بودكاست ويعمل على أجهزة اندرويد والأيفون والويب. قم بالتسجيل لمزامنة الاشتراكات عبر الأجهزة.