931: Metric Mondays: The Shocking Metric With Your Cash-Paying Dental Patients! – Dave Monahan

The Best Practices Show with Kirk Behrendt

You want to fill your practice with cash-paying patients. But being uninsured doesn't mean more loyalty and more treatment! In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share some shocking data on cash-paying patients and why you need to invest in a membership plan for your practice. To learn how to increase the number of ideal, cash-paying patients, listen to Episode 931 of The Best Practices Show!

Learn More About Dave:

• Send Dave an email: [email protected]
• Follow Kleer-Membersy on Instagram: https://www.instagram.com/clerri_official
• Learn more about Kleer-Membersy: https://clerri.com

More Helpful Links for a Better Practice & a Better Life:

• Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listen
• Join The Best Practices Association: https://www.actdental.com/bpa
• Download ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360
• Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_US
• Join ACT’s To The Top Study Club: https://www.actdental.com/ttt
• Get The Best Practices Magazine for free: https://www.actdental.com/magazine
• Please leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218

Episode Resources:

• Watch the video version of Episode 931: https://www.youtube.com/@actdental/videos
• Learn more about Pearl Street Dental Partners: https://www.pearlstreetdentalpartners.com

Main Takeaways:

• Don't assume that your uninsured patients are paying full fee. They aren't!
• Study the data between active cash patients versus membership patients.
• Membership plans will attract and retain patients with better patient care.
• Moving cash-paying patients to a membership can double your metrics.

Snippets:

0:00 Introduction.

1:54 Why these metrics are important.

3:48 Pearl Street case study.

8:08 Active patients, explained.

9:27 Data on uninsured patients versus membership patients.

12:48 Data on discounts for uninsured patients versus membership patients.

14:52 Final thoughts.

16:34 More about Kleer-Membersy.

Dave Monahan Bio:

Dave Monahan is the CEO of Kleer, an advanced, cloud-based platform that enables dentists to easily design and manage their own membership plan and offer it directly to their patients. Kleer is turn-key and free to implement. Their mission is simple: partner with dentists to increase the value of their practices by making dental care accessible and affordable to everyone.