How To Transform Your Customer Service | In The Den Podcast
Manage episode 371784292 series 2809767
🎙️ We’ve got our very own Jill Speight In The Den this week joined by Laura Moyer, the dedicated Office Manager of Maintain it All—a distinguished small asphalt maintenance company located just outside Philadelphia!
🚀 In this episode, we share valuable insights on how to revolutionize your business through better customer service. Offering more information, always answering the phone, and educating your customers so they understand the value of your service - we bring forward our experience to your screens.
👥 We reveal the crucial aspect of employee training and the art of building professional relationships, and the importance of fostering a caring work environment. A not-to-be-missed conversation for anyone interested in taking their business to the next level!
✅ Laura's Top Customer Service Tips:
1. Be Honest and Truthful: Maintain integrity at all times to earn your customers' trust.
2. Communication: Always follow up when you say you will. Keeping customers informed is key!
🎧 So why wait? Join us in the conversation with Laura Moyer to glean from her experience and create a winning strategy for your own business!
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#InTheDenPodcast #CustomerService #EmployeeTraining #ProfessionalRelationships #BusinessDevelopmentTips #EntrepreneurshipPodcast #SMEBusinessTips #SalesGrowthAdvice #MarketingStrategyInsights
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