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🎯 On-Table Ordering That Works — with Manuel Costin from KATE Media
Manage episode 520128798 series 2888084
المحتوى المقدم من Chris Fletcher. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Chris Fletcher أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this episode, we explore how KATE Media’s dedicated on-table ordering and payment device is changing the way restaurants serve, sell, and scale. Host Chris Fletcher chats with Manuel Costin, Country Manager at KATE Media, about why a physical, brandable device outperforms QR codes — boosting guest control, staff efficiency, and average spend.
💡 What you’ll learn
📱 Why a physical device creates a smoother, faster ordering experience than QR codes
👩🍳 How staff use lights and smart watches to stay in sync during service peaks
💰 The measurable uplift in average order value and guest satisfaction
🔗 How KATE integrates seamlessly with POS, payments, loyalty, and reporting
🧁 Why brands like Heavenly Desserts and Elan Café are embracing the tech
🎧 Listen now on Spotify: Tech on Toast Podcast — On-Table Ordering That Works
🔗 Find KATE Media: katemedia.com | Connect with Manuel on LinkedIn
✨ Powered by Lightspeed — helping restaurants deliver seamless service and unforgettable guest experiences.
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