Episode 31: What is Sales Enablement and Why All the Fuss with Taft Love

Stronger Sales Teams with Ben Wright

In this episode of the Stronger Sales Teams podcast, Ben speaks with Taft Love, a Sales Operations Leader and Founder of Iceberg RevOps. Ben and Taft discuss the evolving world of B2B sales management, the role of AI in sales, and the transition from Founder-Led Sales to hiring external sales teams. Taft shares his insights on the traits of successful sales leaders, the importance of adaptability and intellectual curiosity, and the role of emotional intelligence in leading sales teams. He also emphasizes the significance of accurate and trustworthy data in sales operations.

About the Guest

Taft Love is a former Police Officer and Federal Investigator who has transitioned into a Sales Operations leader. He has built sales development operations teams for high-growth startups such as PandaDocs, SmartRecruiters, and Doxy. Taft is currently leading teams at Dropbox and also serves as an advisor and investor for various companies. He is the founder of Iceberg RevOps, a company that helps small startups transition from founder-led sales to having an in-house qualified operations team.

Key Takeaways:

• Adaptability and intellectual curiosity are key traits of successful Sales Leaders.
• Emotional intelligence plays a crucial role in leading sales teams effectively.
• Accurate and trustworthy data is essential for making informed sales decisions.
• AI has the potential to improve data accuracy and trustworthiness in sales operations.

Time Stamps:

0:00 Intro

1:15 Guest Introduction

2:39 About the Guest

4:28 Terminology in Sales

6:31 Sales Enablement

7:57 Moving From Founder Led Sales

13:09 Future With A.I.

15:45 Use of A.I.

17:40 Data Accuracy vs. Data Trustworthiness

20:56 Traits of a Successful Sales Leader

22:24 Guest’s Learning Go-to’s

23:44 Guest’s Information

24:24 Outro

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