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#030: Strata Stories - How to optimize your front desk for more sales (feat. Jerry Durham)
Manage episode 396193494 series 3490558
المحتوى المقدم من Strata Studios, Paul Singh, and Thomas Schreiber. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Strata Studios, Paul Singh, and Thomas Schreiber أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
On this episode of Strata Stories, we talk with Jerry Durham, the CEO of the Client Experience Company.
We dive into:
1. What the first 45 seconds of a new patient call should sound like at your clinic
2. Understanding who the end user is vs who the decision maker is when selling your PT or OT services
3. Why the insurance company is NOT your customer and the importance of disconnecting from the payer source
Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!
If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!
If you have any questions, send us a note hello@stratapt.com. Strata Stories is produced by Thomas Schreiber, our Director of Marketing
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