Scoring Wins: The Realities of Outsourcing with Jonathan Healey

Software Meets Business

Join us in this epsiode of Software Meets Business as we sit down with Jonathan Healey, Managing Director of IDHL’s Web Division, to explore the evolving landscape of outsourcing in software development. Jonathan shares his candid insights on how outsourcing has transformed over the years, from the early days of conference calls and limited internet connectivity to today’s vast ecosystems of global software talent.

Rich and Jonathan delve into the challenges and triumphs of building software teams across time zones and cultures. Jonathan shares fascinating anecdotes—from the early days of finding a Russian developer who would support his product “forever” for just £1,000, to grappling with typhoons in the Philippines that left a project at a standstill.

They unpack the hidden costs and complexities of outsourcing, such as cultural differences, time zone challenges, and the often-overlooked need for effective project management. Jonathan explains why technical brilliance alone isn’t enough, and how building the right ecosystem around outsourced talent is critical to success.

The episode also covers the regulatory and compliance challenges that come with modern software development, including data protection and IR35 implications. Jonathan shares lessons on ensuring quality, managing expectations, and creating trust in distributed teams—essential insights for anyone considering or currently navigating the world of outsourced development.

Tune in for a compelling conversation about the future of outsourcing, the lessons learned from decades in the industry, and the role of trust, communication, and flexibility in making global software teams a success.

Host; https://www.linkedin.com/in/rbundock/
Sponsor; https://headchannel.co.uk/