How to Handle Airbnb Guests + Issues Without Being On-Site | Jarrett Chouinard

SmartStay Show - Short Term Rental Counsel + Coaching | Airbnb Hosting Tips

Player FM - Internet Radio Done Right

تمت الإضافة منذ قبل six عام

المحتوى المقدم من Airbnb Superhost Jason Muth + Rory Gill. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Airbnb Superhost Jason Muth + Rory Gill أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

The Agile Brand with Greg Kihlström®

1
#644: AI-augmented human recommendations for retail customers with Noah Zamansky, Stitch Fix 27:12

منذ 8 أيام27:12

التشغيل لاحقا

قوائم

إعجاب

احب

27:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

منذ عام واحد 39:54

MP3•منزل الحلقة

In this episode, I’m joined by Jarrett Chouinard, the founder of Stellar Retreats, who shares his inspiring journey into the short-term rental world. Starting with just one arbitrage unit in Connecticut, Jarrett has grown his business into a thriving operation spanning multiple properties in New York, Rhode Island, and beyond.

We’ll dive into his experiences with the challenges of the arbitrage model, how he navigates working with landlords, and the lessons he’s learned about guest demographics and client relationships.

Jarrett also shares his approach to technology, systems, and building a team that supports growth. And as if that’s not enough, we’ll also talk about Jarrett's ambitious plans for the future and his entrepreneurial ideas that go beyond short-term rentals.

This is a must-listen for anyone looking to learn, grow, and succeed in the short-term rental industry. Let’s get started!

Things we discussed in this episode:

Jarrett's transition from media and advertising into short-term rentals and real estate.
The challenges and risks of the Airbnb arbitrage model, including dealing with landlords.
The differences in guest demographics and communication styles across Jarrett's properties in different locations.
Jarrett's approach to saying no to potential clients who don't fit his standards and the importance of working with the right partners.
The technology and systems Jarrett uses, including smart locks, cameras, property management software, and supply delivery.
Jarrett's plans to expand Stellar Retreats to 15 clients by the end of the year and his interest in other entrepreneurial ventures.
The value of building a reliable ground team and the challenges of managing properties remotely.
The benefits of hosting a short-term rental meetup in New York City to build a local network and community.
The lessons Jarrett wishes he had known when starting, including the importance of not being intimidated by challenges.
The role of trial and error, making mistakes, and learning in growing a successful short-term rental business.

Get in touch with Jarrett:

Facebook - https://www.facebook.com/jarrett.chouinard

Instagram - https://www.instagram.com/jarrettchouinard/

Website - https://www.stellaretreats.com/

#SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #AirbnbManagement #ShortTermRentals #AirbnbArbitrage #PropertyManagement #EntrepreneurialMindset #HospitalityTechnology #RemoteTeamBuilding #CommunityBuilding #GuestExperience #ScalingSTRBusiness #HospitalityInsights

Follow Us!

Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show!

Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide.

SmartStay Show Website and on Instagram and YouTube

Prideaway Stays Website and on Facebook and LinkedIn

Straightforward Short-Term Rentals Website and on Instagram

Attorney Rory Gill on LinkedIn

Jason Muth on LinkedIn

Hospitality.FM

SmartStay Show is part of Hospitality.FM, a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!

242 حلقات

#Trading #Business #Jason Muth + Rory Gill #Real Estate #Real Estate Law #Real Estate Lawyer #Real Estate Legal #Real Estate Radio #Law Radio #Legal Radio #Real Estate Investing #Entrepreneur #Marketing #Legal #Law

How to Handle Airbnb Guests + Issues Without Being On-Site | Jarrett Chouinard

SmartStay Show - Short Term Rental Counsel + Coaching | Airbnb Hosting Tips

published منذ عام واحد

MP3•منزل الحلقة

This is a must-listen for anyone looking to learn, grow, and succeed in the short-term rental industry. Let’s get started!

Things we discussed in this episode:

Jarrett's transition from media and advertising into short-term rentals and real estate.
The challenges and risks of the Airbnb arbitrage model, including dealing with landlords.
The differences in guest demographics and communication styles across Jarrett's properties in different locations.
Jarrett's approach to saying no to potential clients who don't fit his standards and the importance of working with the right partners.
The technology and systems Jarrett uses, including smart locks, cameras, property management software, and supply delivery.
Jarrett's plans to expand Stellar Retreats to 15 clients by the end of the year and his interest in other entrepreneurial ventures.
The value of building a reliable ground team and the challenges of managing properties remotely.
The benefits of hosting a short-term rental meetup in New York City to build a local network and community.
The lessons Jarrett wishes he had known when starting, including the importance of not being intimidated by challenges.
The role of trial and error, making mistakes, and learning in growing a successful short-term rental business.

Get in touch with Jarrett:

Facebook - https://www.facebook.com/jarrett.chouinard

Instagram - https://www.instagram.com/jarrettchouinard/

Website - https://www.stellaretreats.com/

Follow Us!

Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show!

SmartStay Show Website and on Instagram and YouTube

Prideaway Stays Website and on Facebook and LinkedIn

Straightforward Short-Term Rentals Website and on Instagram

Attorney Rory Gill on LinkedIn

Jason Muth on LinkedIn

Hospitality.FM

242 حلقات

All episodes

1
They’ve Stayed in 33 Airbnbs – Here’s What Hosts Get RIGHT! | Marissa + Eric Dingler 1:00:10

منذ 4 أيام1:00:10

1:00:10

Ever wondered what it’s like to live as a digital nomad, staying in over 30 short-term rentals around the world? In this exciting episode of the Smart Stay Show , we sit down with Eric and Marissa Dingler , a family that sold most of their possessions and turned their home into a life of adventure. From Costa Rica to Liverpool, the Dinglers share their incredible journey and insights into the world of short-term rentals. As experienced guests , they dive into what makes a great host, the importance of functional spaces, and how to create an unforgettable guest experience. They also explore the impact of short-term rentals on local communities and how hosts can attract the growing digital nomad market. Plus, Eric offers free consultations for property owners looking to improve their listings! Don’t miss this captivating conversation packed with valuable tips and real-world insights! Things we discussed in this episode: Eric and Marissa Dingler's transition to a nomadic lifestyle, selling 95% of their possessions. The Dinglers' preferences for short-term rentals, including the need for 5 bedrooms, multiple bathrooms, and a washer/dryer. The importance of functional spaces, especially in the kitchen and bathroom, from the guest perspective. The significance of clear communication and responsiveness between hosts and long-term guests. The Dinglers' philosophy on providing honest, fair ratings based on the host-guest relationship. The impact of providing multiple keys for long-term guests and the host's responsiveness to requests. The nuanced view on the effect of short-term rentals on local housing markets and communities. The Dinglers' approach to integrating into local communities and being good neighbors as digital nomads. Eric's digital marketing agency and the offer of free consultations for property owners. The Dinglers' future plans to potentially become short-term rental hosts themselves. . Get in touch with Eric and Marissa : Linkedin - https://www.linkedin.com/in/ericdingler/ Facebook - https://www.facebook.com/coastalcitycreative Instagram - https://www.instagram.com/intransitstudios/ Website - https://intransitstudios.com/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #Airbnb #AirbnbGuests #GuestExperience #HostCommunication #LocalCommunities #HousingImpact #FunctionalSpaces #RatingSystem #EntrepreneurialSpirit #DigitalNomads Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
His HELOC Strategy Made STR Investing Easy (Smart Money Move!) | Jim McGowan 56:20

منذ 11 يومًا56:20

56:20

Can You Build a Thriving Short-Term Rental Business While Working Full-Time? In this episode, we sit down with Jim McGowan , a seasoned sales professional who has successfully built a profitable short-term rental portfolio—all while maintaining his full-time job! Jim takes us through his journey, from an early misstep in fractional ownership to fully owning and managing two stunning vacation rentals in Bartlett, New Hampshire : Summit Vista , a condo with breathtaking views, and Lift House , a sought-after ski-in/ski-out property. How did Jim make it happen? He breaks down his financing strategy , including how he leveraged a home equity line of credit (HELOC) to secure a prime property with a quick cash offer. He also shares the advantages and flexibility of this approach for aspiring investors. Tune in now to learn how you can start or grow your own short-term rental business without quitting your day job! Things we discussed in this episode: Jim's experience with fractional ownership and the limitations it presented. The decision to transition to full property ownership and the benefits it provided. The purchase of Summit Vista and the importance of the property's unique selling point (best view in New Hampshire). The acquisition of Lift House, a ski-in/ski-out property, and the use of a HELOC to finance it. The advantages of a HELOC, including the ability to make cash offers, flexible rates, and the opportunity to pay down the principal. The importance of providing excellent customer service and being responsive to guests. The strategy of focusing on what makes a property stand out in a competitive market. The impact of the COVID-19 pandemic on Jim's primary sales job and the role of the short-term rental income. The benefits of sharing the properties with friends and family, while still maintaining profitability. Jim's advice for new and aspiring short-term rental hosts, emphasizing the need to do the right thing and create a memorable experience for guests. . Get in touch with Jim : Facebook - https://www.facebook.com/summitvistanh Instagram - https://www.instagram.com/summitvistanh/ Airbnb - https://www.airbnb.com/rooms/893469325980802315 https://www.airbnb.com/rooms/1039058125690946596 #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #Airbnb #Vrbo #HardMoneyLending #BurrMethod #DebtServiceCoverageRatio #AirDNAData #EquityTapping #MarketDifferentiation #GuestExperience #ShortTermRentalManagement #RentalIncomeOptimization Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
Airbnb Hosts: This Simple AI Tool Saves You HOURS Every Week! | Jay Ullrich 33:35

منذ 18 يومًا33:35

33:35

Can AI Handle Guest Communication Better Than You? In this episode of The Smart Stay Show , we sit down with Jay Ulrich , CEO and co-founder of HostBuddy.ai , to explore how AI is revolutionizing short-term rental management. Jay, a former civil engineer turned short-term rental host, shares his journey from scaling Select Stays to 40 units to developing an AI-powered platform that learns your style, responds like you (yes, even with emojis! 😎), and frees up your time . Hosts with 1-10 listings get affordable, 24/7 automated guest communication , while larger operators save thousands by replacing virtual assistants. But how does Host Buddy handle tricky guest questions? What’s the future of AI in STRs? Join Me and Rory as we dive into the impact of AI on hosting and the future of guest communication.. Things we discussed in this episode: Introduction to Host Buddy and its potential to transform host operations Jay Ulrich's background as a short-term rental host and the development of Host Buddy The need for automated guest communications that led to the creation of Host Buddy Host Buddy's evolution from an external chatbot to a full-blown software platform Benefits of Host Buddy for smaller hosts with 1-10 properties and larger hosts with 50-70 units How Host Buddy frees up virtual assistants to focus on revenue-generating activities The importance of AI learning from past conversations to sound like the host Challenges of handling situational questions and decision-making with AI Host Buddy's ability to detect guest sentiment and generate action items The predicted widespread adoption of AI-powered guest communication in the short-term rental industry Get in touch with Jay : Instagram - https://www.instagram.com/hostbuddy_ai/# Website - https://www.hostbuddy.ai/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #ShortTermRentals #ArtificialIntelligence #GuestCommunication #AutomationInSTR #HostBuddy #STROperations #VirtualAssistants #GuestExperience #IndustryTrends #FutureOfSTR Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
THRIVE With Hard Money Lending and Scale Your Airbnb Empire (Here's How!) | David Little 35:38

منذ 25 يومًا35:38

35:38

Can hard money lending and short-term rentals be the ultimate power duo? In this episode of The Smart Stay Show , We sit down with David Little , co-founder of Crown Capital Resources , to explore how savvy investors are using short-term rentals as a game-changing exit strategy. We dig into DSCR loans, the Burr method for vacation rentals, and how tools like AirDNA are influencing lending decisions. David shares insider tips on leveraging your property’s equity and why guest experience is more critical than ever in competitive markets like Austin. Plus, we discuss the opportunities—and challenges—of hard money lending for short-term rental hosts. Whether you're looking to refinance, scale, or simply understand the numbers, this episode is packed with actionable advice. Things we discussed in this episode: The intersection of hard money lending and short-term rentals How clients are using short-term rentals as an exit strategy for flips or refinancing The emergence of secondary lenders willing to consider AirDNA data for underwriting The application of the Burr method to vacation properties Understanding debt service coverage ratio (DSCR) loans and how they differ from traditional financing The role of AirDNA data in the underwriting process and its limitations The niche lending product offered by Crown Capital Resources, allowing investors to tap into equity quickly The importance of differentiation and guest experience in competitive short-term rental markets David Little's investment in the short-term rental management company Cribs and the insights he's gained Strategies for optimizing rental income, such as marketing tactics and understanding operating expenses Get in touch with David : Email - david@crowncapitalresources.com Website - https://crowncapitalresources.com/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #HardMoneyLending #BRRRRMethod #DebtServiceCoverageRatio #AirDNAData #EquityTapping #MarketDifferentiation #GuestExperience #ShortTermRentalManagement #RentalIncomeOptimization Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
How I Fought Back Against Bad Airbnb Reviews (And Won!) | Islam Elgarhi 42:55

منذ 5 weeks42:55

42:55

How did one property cover an entire mortgage—and spark a 30-property empire? In this episode of the Smart Stay Show , We sit down with Islam Elgarhi , a short-term rental investor and entrepreneur, to uncover how he turned a chance discovery into a thriving business. From scaling his portfolio with smart systems to creating an AI tool that helps hosts tackle unfair reviews, Islam shares his secrets for success. Plus, we explore how his martial arts background has shaped his mindset for resilience and growth in the fast-paced world of Airbnb hosting. If you’re ready to learn how innovation and discipline can transform your short-term rental game, this episode is packed with inspiration and actionable insights! Things we discussed in this episode: Islam Elgarhi's accidental entry into the short-term rental market by renting out his upstairs unit on Airbnb. The rapid growth of Islam's portfolio from 1 property to over 30 properties, through a partnership with his brother and a friend. The importance of developing robust systems and processes to efficiently manage a growing short-term rental business. Islam's use of outsourcing to a team in Pakistan and later virtual assistants in the Philippines to handle guest communication and operational tasks. The challenges of dealing with negative Airbnb reviews and Islam's development of an AI-powered tool to help analyze reviews and provide guidance on removal. The strategy of encouraging detailed negative reviews from guests in order to build a stronger case for review removal. The benefits of promptly handling damage claims to avoid retaliatory reviews from guests. Islam's background in martial arts, including grappling and MMA, and how it has influenced his entrepreneurial mindset and success. The correlation between Islam's achievements in martial arts and his entrepreneurial success, and the importance of balancing these two passions. The potential for AI to streamline the review removal process and reduce the need for human intervention, while also highlighting the importance of human interaction in prompting and refining AI tools. Get in touch with Islam : Linkedin - https://www.linkedin.com/in/islam-elgarhi/ Instagram - https://www.instagram.com/islamelgarhi/ Website - https://modernstayconsulting.com/ Website - https://www.reviewlawyer.ai/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #Airbnb #Entrepreneurship #SystemsDevelopment #VirtualAssistants #ArtificialIntelligence #ReviewManagement #MartialArts #FocusAndDiscipline #InnovationInRealEstate Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
Is Bad Guest Communication Hurting Your 5-Star Reviews? | Kory Himmer + Alex Steeg 36:50

منذ 6 weeks36:50

36:50

Ever wonder why some hosts seem to always get glowing reviews while others struggle? In this episode of the Smart Stay Show , I’m joined by my business partners Alex Steeg and Kory Himmer to dive into the game-changing power of proactive communication in short-term rental hosting. We break down how setting clear expectations upfront can prevent negative reviews and enhance guest satisfaction. From booking confirmations to review requests, we share a 5-step strategy to keep your guests informed and your business running smoothly. Plus, we discuss the latest tech tools to streamline communication and make your life easier. If you’re ready to take your hosting to the next level, this episode is a must-listen! Things we discussed in this episode: The importance of setting clear guest expectations to avoid conflicts and negative reviews. Cory's 5-part proactive communication strategy, including booking confirmations, pre-check-in instructions, post-check-in check-ins, pre-checkout instructions, and review requests. The challenges of guests not reading provided materials and the need for patience and understanding. The value of having physical copies of property instructions in addition to digital guides. The use of automated messaging systems and AI-powered responses to streamline communication. The significance of a host's response rate in indicating their overall communication abilities. The benefits of having friends or family test the property to identify potential quirks and questions. The importance of being proactive in setting expectations and having detailed instructions. The need for hosts to stay updated on new technologies and trends in guest communication. The overall emphasis on providing an exceptional guest experience through effective communication. Get in touch with Kory : Facebook - https://www.facebook.com/kory.himmer Instagram - https://www.instagram.com/603bnb/ Website - https://603bnb.com/ / https://www.smartstaycoaching.com/ Get in touch with Alex : Facebook - https://www.facebook.com/alex.steeg86 Instagram - https://www.instagram.com/alexsteeg/ Website - https://www.shorewaymgmt.com/ / https://www.smartstaycoaching.com/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #GuestCommunication #ProactiveHosting #AirbnbHosting #VRBOHosting #GuestExperience #AutomatedMessages #AIResponses #HostingTips #STRSuccess Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
Our $130k Water Damage Claim - How Proper Insurance Saved Our STR Lake Home! | Darren Pettyjohn 42:15

منذ 6 weeks42:15

42:15

Ever Dealt With a Water Damaged Rental Property? This Could Save You Thousands. As short-term rental owners, Rory and I have seen it all - from the good, the bad, to the downright disastrous. One fateful night, we got that dreaded 2am call about a water damaged property, and let me tell you, it was a nightmare. But what happened next is the real story. In this episode, we sit down with Darren Pettyjohn , the co-founder of Proper Insurance, to unpack why short-term rental insurance is so crucial - and how their specialized coverage saved our bacon when disaster struck. Darren pulls back the curtain on the unique challenges facing vacation rental owners, the sneaky tricks some insurance companies use, and the innovative solutions Proper has pioneered. If you own a short-term rental property, or are thinking about getting into the game, you won't want to miss this. It could be the difference between a minor headache and a total nightmare. Click play and find out how Proper Insurance can give you the peace of mind to focus on being a 5-star host. Things we discussed in this episode: Water Damaged Nightmare and Insurance Savior - Jason and Rory's experience with a water damaged short-term rental property and how Proper Insurance stepped in to help. Specialized Insurance Policies - The need for niche insurance products tailored to specific industries like short-term rentals. Proper Insurance's Unique Features - Endorsements like bed bug coverage, squatters insurance, and no limit on guest-caused damage. In-House Claims Administration - Proper Insurance's ability to control the claims process from start to finish, leading to better customer service. Differences Between Short-Term Rental and Standard Homeowner's Policies - The multi-use nature of short-term rentals and the need for a combined homeowner's, landlord, and commercial policy. Positive Claims Experience - Jason and Rory's praise for Proper Insurance's transparent communication and their ability to make the claims process smooth. Risks of Misrepresentation - The potential consequences of homeowners misrepresenting the use of their properties to insurance companies. Worcester Insurance - Proper's sister company providing business policies for professional property managers. Wave O - Proper's guest damage protection solution, offering an alternative to traditional security deposits. Importance of Employee Engagement - Darren's insights on the challenges of managing a growing business and the value of maintaining personal connections with employees. Get in touch with DARREN : Facebook - https://www.facebook.com/propervacationrentalinsurance Instagram - https://www.instagram.com/properinsurance/ Website - https://www.proper.insure/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #AirbnbManagement #ShortTermRentals #ShortTermRentalInsurance #PropertyProtection #ClaimsManagement #VacationRentalOwners #RiskManagement #PropertyManagerInsurance #GuestDamageProtection #EntrepreneurialInsights #InsuranceInnovation #PeaceOfMind Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
Everything You THINK You Know About Hostels Is Wrong | Howzit Hostels Co-Founder Nathan St Cyr 41:54

منذ 7 weeks41:54

41:54

Ever wondered how hostels are redefining the travel experience? In this episode, I sit down with Nate St Cyr , the visionary co-founder of Malama Capital and Howzit Hostels, to uncover how he’s revolutionizing the traditional hostel concept. From daily pancake breakfasts and Margarita nights to crafting a vibrant, community-driven atmosphere, Nate shares his journey of turning a simple idea into a thriving hospitality brand. We dive into how Generation Z’s desire for connection inspired his approach, the power of social media and influencer partnerships, and his innovative strategies for building an empowered team. If you’re curious about the future of travel, hospitality, or entrepreneurship, this is an episode you won’t want to miss! Tune in now to hear Nate’s incredible story and get inspired to think differently about what it means to create unforgettable travel experiences. Let’s go! Things we discussed in this episode: The evolution of the global hostel industry and the recognition of it as a significant investment opportunity. Nate St Cyr's background and his partnership with a business partner experienced in short-term rentals. The misconceptions about hostels and how How's It Hostels offers a unique, community-driven experience. The amenities and programming at How's It Hostels, including daily activities, shared spaces, and community-building events. The importance of understanding the target audience, particularly Generation Z, and their preferences for shared experiences and human connection. The strategic use of social media and influencer collaborations to market the hostels and reach their ideal guests. The high-touch approach to guest experience, including pre-arrival welcome calls and 24/7 reception. The company's focus on creating a positive work culture and retaining employees through generous vacation policies and empowerment. The plans for expansion and the need to understand the local market and hospitality needs when scaling the business. The importance of aligning the business model and hospitality offerings with the target audience's needs and preferences. Get in touch with Nate : Facebook - https://www.facebook.com/howzithostels Instagram - https://www.instagram.com/howzithostels/ Website - https://www.howzithostels.com/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #Hostels #HospitalityIndustry #CommunityExperience #GenerationZ #SocialMediaMarketing #GuestExperience #EmployeeRetention #HospitalityEntrepreneurship #TravelTrends #HowsItHostels Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
NEVER Overlook This in Your Airbnb Design (Insider Tips) | Dre Shapiro 36:59

منذ 9 weeks36:59

36:59

What happens when a passion for design meets the wild beauty of Joshua Tree? In this episode, Rory Gill and I sit down with Dre Shapiro , a designer whose journey into short-term rentals is as inspiring as it is unexpected. Dre fell in love with a vacation rental in Joshua Tree, turned it into her own, and transformed it into a guest favorite through her incredible design sensibilities. We discuss her unique approach to creating unforgettable guest experiences, from curated book collections and vintage record players to custom murals and luxurious amenities. Dre’s story showcases how personal touches can set your rental apart. Operating in the desert isn’t without its challenges. Dre opens up about staffing hurdles, maintenance struggles, and how showing appreciation to her team has been a game-changer. Plus, she shares practical tips for new hosts on blending thoughtful design with minimalist comfort, helping guests feel at home while standing out in the market. This episode is packed with insights, laughs, and lessons for anyone in—or considering joining—the short-term rental space. Whether you’re a host, a guest, or simply love design, you won’t want to miss it! 🎧 Things we discussed in this episode: Dre Shapiro's unique journey of falling in love with a vacation rental and purchasing the property in Joshua Tree. Dre's design expertise and attention to detail in creating a welcoming and memorable guest experience. The influence of Dre's New York background and how it shapes her design approach and business mindset. The challenges of operating short-term rentals in the harsh desert environment of Joshua Tree, including staffing issues and constant maintenance needs. Dre's emphasis on treating her team well, offering bonuses and praise to maintain loyalty and ensure high-quality service. The importance of providing guests with thoughtful touches, such as curated book collections, vintage record players, and custom-designed elements. The competitive nature of the short-term rental market in Joshua Tree and the need for continuous improvement and guest experience enhancement. Dre's process of de-personalizing her primary residence for short-term rentals and the role of property managers in preparing the space. Dre's advice for new short-term rental owners, highlighting the importance of clean, minimalist design with character and charm. The value of providing guests with useful recommendations and information about the local area to enhance their overall experience. Get in touch with Dre : Email - DRE@dredesign.co Instagram - https://www.instagram.com/dre_design_/ Website - https://www.dredesign.co/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #AirbnbManagement #ShortTermRentals #AirbnbDesign #JoshuaTreeRentals #HostingTips #GuestExperience #DesertDesign #NewYorkInfluence #PropertyManagement #CreativeHosts #HospitalityDesign Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
How BiggerPockets’ STR Expert Stays Fully Booked Year-Round | Garrett Brown 47:43

منذ 9 weeks47:43

47:43

Ready to learn from one of the top short-term rental experts in the game? In this episode of the Smart Stay Show , we’re joined by Garrett Brown , the resident expert at Bigger Pockets, who shares his journey from hospitality to real estate success. Garrett reveals how his background in hotels and restaurants shaped his approach to managing multiple short-term rentals. He also talks about the importance of staying positive, adapting quickly, and creating consistent content—even when it doesn’t yield instant results. Looking for tips on managing properties or discovering the next big short-term rental trend? Garrett has it covered. From finding rising hot spots to offering unique guest experiences, this episode is packed with valuable insights for anyone in the STR world. Things we discussed in this episode: Garrett Brown's background in hospitality and hotel/restaurant management Garrett's journey of discovering Bigger Pockets and how it sparked his real estate investing Garrett's role as the resident short-term rental expert at Bigger Pockets The launch of Garrett's Bigger Stays newsletter The importance of not dwelling on small issues and accepting that not everyone will be pleased Garrett's experience attending Bigger Pockets Con and the unexpected hurricane The value of building credibility through consistent content creation Garrett's strategies for managing short-term rentals, including well-trained teams and processes Garrett's approach to attracting co-hosting opportunities through his content Garrett's prediction of the rise of "rising hot spots" as the next big short-term rental trend Get in touch with Garrett : Tiktok - https://www.tiktok.com/@garrettbrownre Instagram - https://www.instagram.com/garrettbrownre/# Website - https://www.biggerpockets.com/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #AirbnbManagement #ShortTermRentals #AirbnbHosting #HospitalityIndustry #RealEstateInvesting #BiggerPockets #ContentCreation #GuestExperience #SystemsAndProcesses #RisingHotSpots #ShortTermRentalTrends Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
The Genius Solution for Family-Friendly Airbnbs (No Gear Required!) | BabyQuip CEO Fran Maier 30:31

منذ 10 weeks30:31

30:31

Ever wondered how to transform your short-term rental into a family-friendly haven ? In the latest episode of the Smart Stay Show , Rory and I sit down with Fran Maier , CEO of Baby Quip, to explore how providing essential baby and toddler gear can elevate the guest experience. Fran shares her journey as a host-turned-innovator and how Baby Quip helps families travel light while ensuring hosts deliver a seamless stay. From reducing guest packing stress to offering promo codes and affiliate opportunities, this episode is packed with insights you won’t want to miss. Plus, hear firsthand how Rory and I tackled the chaos of traveling with a little one! Tune in now and discover how small changes can make a BIG impact. Don't miss Fran’s exclusive 20% promo code—perfect for your next family-friendly hosting upgrade. Things we discussed in this episode: Packing and transporting baby/toddler gear for family travel Hosts equipping their vacation rentals for families with young children Fran Meyer's experience as an early Airbnb host in San Francisco Fran's journey of starting and growing Baby Quip The benefits of having a local provider deliver and set up gear for guests Hosts earning affiliate fees by recommending Baby Quip to guests Expanding Baby Quip's services to include pet and beach gear The sustainability aspect of renting versus buying new baby equipment Regulatory challenges impacting short-term rental hosts The importance of hosts focusing on what they enjoy about the business Get in touch with Fran : Email - https://www.facebook.com/BabyQuip/ Instagram - https://www.instagram.com/babyquip/ Website - https://www.babyquip.com/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #AirbnbManagement #ShortTermRentals #VacationRentals #FamilyTravel #BabyGear #ShortTermRentals #GuestExperience #HospitalityInnovation #StartupStory #AirbnbHost #SustainableTravel #PassiveIncome Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
The Truth About Direct Bookings for Serious Airbnb Hosts | Abby Grous 43:07

منذ 11 weeks43:07

43:07

What if you could reduce your reliance on OTAs, save money, and build a loyal guest base—all while maintaining complete control over your short-term rental business? That’s exactly what we’re exploring in this episode of The SmartStay Show ! Rory Gill and I sit down with Abby Grous , the Senior Product Manager of Direct at Hospitable, to unpack the power of direct bookings. From Hospitable’s innovative tools to real-world strategies for maximizing revenue, we cover everything you need to know about making direct bookings work for you. Abby gives us an inside look at Hospitable’s basic and premium offerings, shares tips for boosting guest loyalty, and highlights the game-changing features on their product roadmap. This is your chance to learn how to optimize your direct booking process, enhance the guest experience, and take full ownership of your rental business. Don’t miss the special referral code Abby shares exclusively for our listeners—your next step to hosting success starts here. Things we discussed in this episode: The importance of direct bookings for short-term rental hosts and the benefits of having control over the guest experience. Hospitable's two direct booking product offerings - the basic and premium options - and the differences between them. The integration of Hospitable's direct booking tools, including the direct booking landing pages, widgets, and payment processing. The ability to manage taxes, discounts, and promo codes through Hospitable's direct booking platform. The challenges of integrating guest reviews on direct booking websites and Hospitable's plans to address this. Strategies for increasing direct bookings, such as capturing guest email addresses, utilizing social media, and offering trust-building content. Hospitable's focus on improving the booking flow, including features like express checkout for returning guests and skipping guest verification. Hospitable's partnership with Auto Host for guest vetting and the importance of this process for providing damage protection. Hospitable's plans to expand into the midterm rental market, including offering monthly payment options and alternative payment methods. Hospitable's commitment to building in partnership with their customers and the role of customer feedback in shaping the product roadmap. Get in touch with Abby : Facebook - https://www.facebook.com/hospitable/ Instagram - https://www.instagram.com/hospitable_com/ Website - https://hospitable.com/contact-us/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #AirbnbManagement #ShortTermRentals #DirectBookings #PropertyManagement #GuestExperience #PaymentProcessing #ReviewManagement #GuestVetting #DamageProtection #HospitableDirectBooking #STRHostTips Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
Remote Hosting Secrets Every Airbnb Host Should Know! | Punith Upadhya 47:36

منذ 12 weeks47:36

47:36

Ready to take your short-term rental business to the next level? In this episode of the Smart Stay Podcast , Rory Gill and I chat with Punith Upadhya , the mastermind CEO of Moon Gaze Stays , who’s figured out how to run a world-class short-term rental operation from hundreds of miles away ! Puneet pulls back the curtain on his game-changing strategies, including how he’s built seamless systems, empowered his local team, and mastered the art of delivering unforgettable guest experiences. Plus, he reveals how the "Limitless" program transformed his mindset, helping him tackle challenges and seize unexpected opportunities with confidence. We also get into his personal tips for staying motivated, creating SOPs that keep operations smooth, and adding those wow-factor touches that guests rave about. If you’re serious about scaling your short-term rental business and learning from a true pro, this is the episode you can’t miss. Hit play and get inspired! Things we discussed in this episode: Managing short-term rentals remotely and delivering a world-class guest experience The role of gratitude, strategy, and luck in the short-term rental industry Puneet's "Limitless Mindset" and how it has shaped his approach to business The importance of creating SOPs and systems to ensure consistent service Puneet's use of personalized touches, like welcome gifts and customized guidebooks, to enhance the guest experience The strategy behind Puneet's direct booking efforts and capturing guest information The value of having a business partner with complementary skills and expertise The challenges and benefits of delegating tasks and focusing on high-value activities Puneet's strategies for staying motivated during tough times, including changing environments and reconnecting with goals Puneet's background in engineering and how it has influenced his approach to short-term rental management Get in touch with Punith : Facebook - https://www.facebook.com/punith.upadhya Instagram - https://www.instagram.com/punith3upadhya/ Website - https://www.moongazestays.com/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #AirbnbManagement #ShortTermRentals #RemoteManagement #GuestExperience #LimitlessMindset #SystemsAndProcesses #PersonalizedTouches #DirectBookings #BusinessPartnerships #Motivation #EngineeringApproach Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
Airbnb Guests Are Paying MORE for Vintage + Local Vibes - Here’s Why! | Christina Melander 37:52

منذ 13 weeks37:52

37:52

In this episode of the Smart Stay Show , I sit down with Christina Melander , the founder of Knotty Pine Design and a talented short-term rental host, to discuss how she creates memorable guest experiences with a blend of budget-conscious, authentic design. Christina shares her insights on crafting distinctive, fantasy-driven vibes that stand out on listings and leave a lasting impression. We dive into how to balance sturdy, long-lasting furniture with unique, locally-sourced pieces, and how meaningful items like family heirlooms and artwork can elevate the guest experience. Christina also shares practical advice for new hosts, including sourcing high-quality furnishings through resale channels, gathering guest feedback, and avoiding generic décor. If you're a short-term rental host looking to elevate your space and make a real impact on your guests, this episode is full of valuable takeaways. Tune in for inspiration on creating a home away from home that your guests will never forget! Things we discussed in this episode: Christina's superpower is her ability to create authentic, lived-in spaces through her eclectic, budget-conscious design approach. Incorporating local, vintage, and one-of-a-kind items to create a distinctive guest experience. Displaying meaningful items and furnishings, while trusting guests to respect the care and thought put into the rental. Balancing automated messages with personalized touchpoints to maintain a high level of guest satisfaction. The benefits of sourcing furnishings through resale channels to reduce packaging waste and support the circular economy. Investing in high-quality, long-lasting items that can withstand the wear and tear of short-term rentals. Gathering input from early guests to continuously improve the rental experience. Avoiding cast-off furniture and generic art - Advice for new hosts to create a cohesive, welcoming environment. The importance of providing coasters to prevent water damage in humid environments. Christina's design firm specializes in creating unique, budget-conscious spaces for short-term rentals. Get in touch with Christina : Email - cm@knottypine.design Instagram - https://www.instagram.com/knottypine.design/ Website - https://www.knottypine.design/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #AirbnbManagement #ShortTermRentals #AirbnbHosting #UniqueDesign #BudgetFriendlyDecor #SustainableHospitality #GuestExperience #VintageFinds #LocalTouchpoints #HostCommunication #InteriorDesignTips Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for the first episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn Straightforward Short-Term Rentals Website and on Instagram Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

1
How Proper Signage Can SAVE Your Airbnb from Bad Reviews | Jason Muth + Rory Gill 17:15

منذ 13 weeks17:15

17:15

In this episode of The Smart Stay Show , we’re diving into the critical role of signage in short-term rentals. From the must-have Wi-Fi sign to rules about smoking, plumbing, and pets, this episode is packed with practical advice to help you create a seamless guest experience. We’ll discuss how to balance necessary information with tasteful design, avoid the pitfalls of overwhelming guests, and even incorporate humor and creativity to make your signs stand out. Tune in for actionable tips to protect your property, keep guests informed, and enhance their stay! Things discussed in this episode: Importance of signage in short-term rentals to reduce guest questions and enhance the guest experience. Wi-Fi information signs, including network name and password or login instructions. Smoking rules signs, indicating whether smoking is allowed indoors, on the premises, or not at all. Signs reminding guests not to flush anything except toilet paper, to prevent plumbing issues. Signs for pet-friendly properties, requesting guests keep pets off beds and furniture. Thermostat instruction signs to prevent guest confusion and HVAC system damage. QR codes linking to an interactive guest guide for easy access to property information. Incorporating humor and artistic flair into sign design to make them more appealing to guests. Signs for outdoor amenities like hot tubs, fire pits, and fireplaces to ensure proper usage. Signs for specialized features like butcher block countertops, providing care instructions. Get in touch with Jason : Facebook - https://www.facebook.com/jasonmuth Linkedin - https://www.linkedin.com/in/jasonmuth/ Website - https://www.smartstayshow.com/ https://www.straightforwardstrs.com/ https://prideawaystays.com/ #SmartStayShow #realestate #realestateinvestor #realestateagent #RealEstateInvesting #AirbnbHostTips #ShortTermRentalSignage #GuestExperienceEnhancement #PlumbingProtection #PetFriendlyRules #ThermostatInstructions #QRCodeGuides #CreativeSignDesign #IdiotProofingYourRental #ShortTermRentalHacks Follow Us! Join Jason Muth of Prideaway Stays and Straightforward Short-Term Rentals and Real Estate Attorney / Broker Rory Gill for another episode of SmartStay Show! Following and subscribing to SmartStay Show not only ensures that you'll get instant updates whenever we release a new episode, but it also helps us reach more people who could benefit from the valuable content that we provide. ***** SmartStay Show Website and on Instagram and YouTube Prideaway Stays Website and on Facebook and LinkedIn SmartStay Coaching Website and on Instagram Straightforward Short-Term Rentals Website Attorney Rory Gill on LinkedIn Jason Muth on LinkedIn ***** This podcast and these show notes are not legal advice, but we hope you find both entertaining and informative. Hospitality.FM SmartStay Show is part of Hospitality.FM , a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry, from Food + Beverage, Guest Experience, Diversity & Inclusion, Tech, Operations, Hotels, Vacation Rentals, Real Estate Law, and so much more!…

مرحبًا بك في مشغل أف ام!

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SmartStay Show - Short Term Rental Counsel + Coaching | Airbnb Hosting Tips « » How to Handle Airbnb Guests + Issues Without Being On-Site | Jarrett Chouinard

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How to Handle Airbnb Guests + Issues Without Being On-Site | Jarrett Chouinard

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مرحبًا بك في مشغل أف ام!

The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

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The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

مشابه لـSmartStay Show - Short Term Rental Counsel + Coaching | Airbnb Hosting Tips

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How to Handle Airbnb Guests + Issues Without Being On-Site | Jarrett Chouinard