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Building a People-First MSO with Brendan McKee
Manage episode 484382655 series 3657042
المحتوى المقدم من Jason Reposa. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Jason Reposa أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Brendan McKee didn’t start in a boardroom, he started in a warehouse, moving furniture and learning the value of hard work. Today, he’s the COO of Silver Therapeutics, a multi-state retail brand known for keeping people at the center.
In this episode, Brendan shares how that early hustle turned into a leadership style built on empathy, clarity, and long-term retention. From offering therapy to building culture in every store, this is what people-first business really looks like.
🎧 You’ll Learn:
How Silver Therapeutics maintains 90%+ retention
Why benefits and listening drive loyalty
What MSOs can learn from staying human
🔗 Listen now: https://tr.ee/highpodlinks
Available on Spotify, Apple, and YouTube.
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