The Experience Blueprint: Building Memorable Events One Detail at a Time

The Event Innovator Show with Phil Mershon

Ever wonder why some events are instantly forgettable while others live on in stories for years? The secret isn't in the big, flashy moments—it's hidden in the details most planners overlook. From double-sided name badges to perfectly timed coffee breaks, these micro-moments can make or break your event's success.

The Event Innovator Show brings you Dan Gingiss, author of "The Experience Maker" and customer experience expert, to reveal the blueprint for creating unforgettable events. Whether you're running intimate retreats or major conferences, you'll discover:

• Why experience is your only true competitive advantage

• How to identify and eliminate "death by a thousand paper cuts" at your events

• The surprising impact of micro-moments on attendee satisfaction

• Practical strategies for hybrid events that actually work

• Simple ways to turn ordinary touchpoints into Instagram-worthy moments

• The one event detail that will instantly improve networking (hint: it's not what you think)

Plus, Dan shares real-world examples from his work with major brands like McDonald's and Humana, showing how small changes can create massive impact. If you're tired of running events that blur together in attendees' memories, this episode is your roadmap to standing out.

Listen now and learn how to transform your next event from ordinary to extraordinary, one detail at a time.

#EventPlanning #CustomerExperience #EventStrategy #EventInnovator #ExperienceDesign