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31 - The Power of Listening with Richard Blank
Manage episode 448894111 series 3568884
المحتوى المقدم من Traci Bermingham. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Traci Bermingham أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this episode of "Aligned Entrepreneur Secrets," host Traci Bermingham dives deep with Richard Blank, CEO of Costa Rica's Call Center, as he takes us on an incredible journey from his hometown of Philadelphia to building a thriving call center in Costa Rica. Richard shares the fascinating story of his leap into a new culture and business, driven by his commitment to creating genuine, meaningful connections with people.
Richard sheds light on the power of emotional intelligence in an industry often seen as impersonal, showing us that telemarketing can be a force for positive, human-centered interactions. With his unique approach to management, Richard shares how he keeps his team motivated, inspired, and loyal—a strategy that has skyrocketed his employee retention rates and created an environment of trust and growth.
To learn more about Richard's work, click HERE and HERE.
Think you'd be a great guest on the show? Apply HERE.
Want to learn more about Traci Bermingham's work at Goaldi? Check out her website at
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