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Evan Steele – The Future of Reputation Management in Healthcare
Manage episode 502558804 series 3662332
المحتوى المقدم من Jakub Grajcar, Talkie.ai. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Jakub Grajcar, Talkie.ai أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this episode, Evan Steele, CEO of rater8, joins Jakub Grajcar to break down the do’s and don’ts of managing your practice’s online reputation. From why you should stop relying on QR codes to how AI overviews are rewriting the rules of patient search, Evan explains what practice managers must know to stay ahead.
We cover:
🔍 Why fixing Google is the #1 priority for any practice
📊 How automation balances reviews across 100+ listings
⏱ The best time to request patient reviews (backed by data)
🚨 How to handle negative reviews while staying HIPAA compliant
🤖 Why AI overviews are changing reputation management forever
📉 How to slash one-star reviews from 20% down to 1%
Resources mentioned:
👤 Guest: Evan Steele
LinkedIn: https://www.linkedin.com/in/evansteele/
rater8: https://rater8.com
Contact Evan/rater8 at: [email protected]
Rippling (HR/Payroll/Applicant management platform): https://www.rippling.com
Review / doctor listing sites: Healthgrades, Vitals, WebMD
Get access to exclusive content and past podcast episodes with the free Talkie Educational Vault:
https://talkie.ai/newsletter-educational-vault/?utm_campaign=spm-podcast-ep-9
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