How to Ride with SARTA using Fare Payments

SARTA's Next Stop

Do you often find yourself puzzled by the myriad of public transit payment options? Don't worry, we've got you covered. Join us as we chat with Bobbie Barnett, a seasoned supervisor at SARTA, who demystifies the fare payment process for us. Bobbie shares fascinating insights about the various ways you can pay for your ride, be it exact cash, tap cards, or through the innovative EZfare app. She also explains how the tap cards and the fare boxes interact, and how these high-tech cards differ from the old-school paper tickets.
Public transit can be intimidating, especially for first-time users. To the rescue, we have Bobbie who takes us through a detailed exploration of the fare payment options and types. She discusses the perks of owning a SCORECard or a Touchdown card and guides us through the registration process. The conversation later shifts to the cash-only Community Coach fare and the convenience of using EZfare, especially for those who commute using multiple transit authorities. Bobbie concludes this segment with some wise words for newbies and emphasizes the crucial role of the Travel Training Department.
With the introduction of the SCORECard system in 2024, transit is all set to become a breeze. Bobbie highlights the benefits of the SCORECard, especially for securing payments. In the event of missed buses, she suggests reaching out to the priority care line for rescheduling. We also touch upon the exciting services provided by Proline reservationists and how customer service reps can be your best guide for smooth transit experiences. So, gear up for an enlightening ride as we decode the fascinating world of fare payments with Bobbie Barnett. Rest assured, your next trip on SARTA is going to be so much easier!

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1. How to Ride with SARTA using Fare Payments (00:00:00)

2. Fare Payment Options for SARTA's Transit (00:00:05)

3. Exploring Fare Options for Public Transit (00:09:03)

4. Pro Line Reservationists and Scorecards (00:14:33)

5. Clearing Up Fare Payment Confusion (00:20:00)