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22.How to Provide Excellent Customer Service in Small Business
Manage episode 400818036 series 3505430
المحتوى المقدم من Lindsay Fletcher | Sales Skills & Strategy, Small Business Owner, Christian Entrepreneur, Lindsay Fletcher | Sales Skills, Small Business Owner, and Christian Entrepreneur. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Lindsay Fletcher | Sales Skills & Strategy, Small Business Owner, Christian Entrepreneur, Lindsay Fletcher | Sales Skills, Small Business Owner, and Christian Entrepreneur أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Hey there! Welcome back to Small Business Sales & Strategy podcast! I'm so happy you are joining me for our 22nd episode! Today, we are talking about customer service as a part of your sales process.
How many times have you called a company about a bill or a problem and you are sent through an automated system only to end up frustrated because you can't actually talk to a human? Many times, right?
Well, I believe that being a small business has it's advantages and providing excellent customer service is where we can thrive!!! Providing excelling customer service can turn prospects into new customers and later into long-term customers. Small businesses have this opportunity to build the like-know-trust factor quickly! Today, I talk about two ways to provide excellent customer service as well as a couple of bonus tips too.
Don't forget to join my *FREE* Facebook Community for Women in Small Business --> https://www.facebook.com/groups/367731782244780
Join my email list for my *FREEBIE* to improve communication with your customers and within your team --> www.lindsayfletcher.co
Need sales training or a speaker for your business event? Have a question about sales? Email me at hello@lindsayfletcher.co! I look forward to hearing from you!
My Best,
Lindsay
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