8.12 – Lizzy Brooks – VirtuallyBrooks

Rising Tide Startups

Lizzy Brooks is the visionary behind Virtually Brooks, a thriving virtual assistant agency that creates flexible job opportunities for American women. After transitioning from a corporate logistics career to entrepreneurship in 2018, Lizzy has grown her team to over 50 assistants, especially during the COVID-19 pandemic. Her agency is known for its professionalism, seamless communication, and commitment to working within the same time zones as clients, ensuring efficiency and personalized service. Lizzy's heartfelt passion for creating flexible work opportunities shines through in her strategic insights and intuitive business approach. She emphasizes the importance of time-tracking systems to maximize client value and maintain accountability. By focusing on the art of delegation, Lizzy has built a supportive environment that allows her clients to concentrate on their core business tasks. Tune in to Rising Tide Startups to hear Lizzy's inspiring journey. She shares how her blend of intuition, strategic planning, and dedication to uplifting women has made her a beloved and respected figure in the VA industry. Here are the key takeaways from the conversation: By leveraging previous work experience, transitioning from a corporate job to running a virtual assistant (VA) agency can be a viable path. This shift is often driven by personal needs, such as the desire for a better work-life balance. Operating a VA agency within the same country and time zones as clients enhances communication, streamlines operations, and supports local employment. Growing a VA business from a solo operation to managing over 50 team members requires strategic planning, balancing client acquisition with team expansion, and relying on intuition and flexibility. The value of niching down: Niching down allows agencies to tailor pricing to industry standards. This approach enhances expertise, competitiveness, and client trust. Managing the balance between client acquisition and team capacity requires intuition and strategic planning. High service standards and stringent training procedures are essential for scaling a VA agency. Maintaining high standards and professionalism in the VA industry involves rigorous hiring processes, effective training programs, and adherence to industry standards. Sound financial management, including hiring a skilled CPA and a virtual CFO, and setting appropriate pricing models, is crucial for a profitable VA agency. Practical Advice for Solo VAs: Save for taxes, avoid unnecessary debt, and niche down in specific industries to scale effectively. Listen to the full conversation here: YouTube: https://www.youtube.com/@risingtidestartups Apple Podcast: https://podcasts.apple.com/us/podcast/rising-tide-startups/id1330525474 Spotify: https://open.spotify.com/show/2eq7unl70TRPsBhjLEsNZR Connect with Lizzy Brooks: Virtual Brooks: www.virtuallybrooks.com Instagram: https://www.instagram.com/virtuallybrooks/ LinkedIn: https://www.linkedin.com/in/lizzy-brooks/ Facebook: https://www.facebook.com/virtuallybrooks Please leave us an honest rating on Spotify, YouTube, or Apple Podcasts. Shoutout to our Great Sponsors: Naviqus Virtual Services - Hassle-free administrative support services that are efficient, affordable, and tailored to your needs. Check out https://naviqus.com now to jumpstart your business for 2024! Podbrand Media - How about having your own podcast for your brand or company. We do it all for you at a very affordable rate - https://podbrandmedia.com