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تمت الإضافة منذ قبل eight عام

المحتوى المقدم من rova and Rova | REX. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة rova and Rova | REX أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

Business Transformation Pitch with The CX Goalkeeper

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#251: Fans favorite: Mastering the Art of Customer Experience: Insights from the CEO of the CXPA 29:41

منذ 15 يومًا29:41

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29:41

Greg Melia emphasizes that empathy and curiosity are the foundation of effective customer experience (CX). He believes that organizations must design systems proactively—through tools like journey mapping and predictive analytics—rather than relying solely on reactive fixes. Melia highlights the importance of understanding customer motivations and aligning internal operations to consistently deliver value across all touchpoints. He also stresses the need for cross-functional collaboration and leadership that models CX priorities. When hiring, Melia looks for individuals who demonstrate storytelling ability, problem-solving, and ownership—key traits for driving cultural transformation. His approach reinforces the idea that sustainable CX excellence requires intentional system design, emotionally intelligent talent, and unified leadership around customer-centric goals. About Greg Melia At the helm of CXPA, my focus revolves around championing the global customer experience profession through strategic communications and community building, honed over five transformative years in leadership. Our organization thrives on CX certification, publications, and community that empower customer experience professionals to excel. Resources Customer Experience Professional Association: https://www.cxpa.org/home https://www.cxpa.org/home Please, hit the follow button: Apple Podcast: http://cxgoalkeeper.com/apple Spotify: http://cxgoalkeeper.com/spotify We’d love to hear your thoughts — leave a comment and share your feedback! Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/ About Gregorio Uglioni: Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions Listen to more podcasts on The Agile Brand network here: https://agilebrandguide.com/the-agile-brand-podcasts/…

REX

منزل السلاسل•Feed

This is the REX Podcast feed - your one-stop-shop for all things Rural.

REX is the best of rural radio hosted by Dominic George. Dedicated to the backbone of NZ, join us as we discuss rural challenges and issues, find stories that inspire and empower, and celebrate key players in the sector across Aotearoa.

For more rural news and updates, head to www.rexonline.co.nz.

4002 حلقات

#Gardening #Lifestyle #rova #Rova | Magic Talk

REX

updated منذ 9 ساعات

منزل السلاسل•Feed

This is the REX Podcast feed - your one-stop-shop for all things Rural.

For more rural news and updates, head to www.rexonline.co.nz.

4002 حلقات

#Gardening #Lifestyle #rova #Rova | Magic Talk

كل الحلقات

REX

1
Jordan Scott - Fashion label Jordan Elli & Farmer 18:07

منذ 9 hours18:07

18:07

Jo talks to Jordan Scott about setting up a luxury tailored coat business and a horse and calf feed business, while raising a family and keeping it real on social media with hilarious tales of farm-fails and life with country-singer Cam. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Nicole Masters - The Science of Soil 25:35

منذ 11 hours25:35

25:35

Dom talks with internationally renowned soil systems educator Nicole Masters about her return to NZ from Montana this August for a 3 day soil health masterclass, some of the biggest challenges that farmers, growers and conservationists are facing right now and why she believes it's a critical moment for understanding soil health. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
REX August 11th - Nicole Masters, Jordan Scott and Hugh Campbell 1:20:26

منذ 13 hours1:20:26

1:20:26

On today's REX Daily Podcast, Dom talks with Nicole Masters, soil systems educator on her return to New Zealand from Montana for a three day soil workshop and the critical moment to understand soil health. Jo Grigg chats with Jordan Scott, creator of fashion label Jordan Elli and horse and calf feed business Grains & Gains - all from her South Canterbury farm. She shares some of the farm fails and funny husband/wife revenge moments that come with a busy life raising a family and working together on a farm. To wrap up, Dom chats with Professor Hugh Campbell on agriculture science and the under-funding legacy. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Rachel Shearer - REX Recommends 20:43

منذ 1 day20:43

20:43

In case you missed it... Dom talks with Rachel Shearer, GM of Wool at PGG Wrightson, about the recent surge in mid-micron prices, the role of PGGW with the integrity of wool growing and harvesting and the outlook for the wool production season. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Jen Corkran - REX Recommends 19:47

منذ 3 أيام19:47

19:47

In case you missed it... Dom talks with Rabobank NZ Senior Animal Protein Analyst Jen Corkran about the buoyant red meat export market for NZ products, what factors are contributing to it and the outlook for Spring prices. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Gerard Hindmarsh - Stories from Golden Bay & the Pacific 25:01

منذ 3 أيام25:01

25:01

Jo Grigg talks with Golden Bay author Gerard Hindmarsh about his new book, 'Hard-Case Heroes; stories from the Abel Tasman', some of his other publications focusing on rural life in NZ and his time reporting on the Pacific for RNZ and writing up development projects for UNESCO. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Jo Grigg - In the REX hot seat 11:03

منذ 3 أيام11:03

11:03

Dom talks with REX Producer Jo Grigg about taking the REX reins for the next few weeks, what the REX team has in store for listeners and her and husband Dave's Field Day at Tempello today. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Shannon Morton - Rising through the agronomy ranks 22:04

منذ 3 أيام22:04

22:04

Dom talks with Barenburg agronomist Shannon Morton about her new role as Area Manager for Otago and South Canterbury, her journey through the agronomy world and her tips and advice on pasture quality. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
REX August 8th - Shannon Morton from Barenburg, REX Producer Jo Grigg and Golden Bay author Gerard Hindmarsh 1:01:00

منذ 3 أيام1:01:00

1:01:00

On today's REX Daily Podcast, Dom talks with Barenburg agronomist Shannon Morton about her new role as Area Manager for Otago and South Canterbury, her journey through the agronomy world and her tips and advice on pasture quality... He talks with REX Producer Jo Grigg about taking the REX reins for the next few weeks, what the REX team has in store for listeners and her and husband Dave's Field Day at Tempello today... And Jo Grigg talks with Golden Bay author Gerard Hindmarsh about his new book, 'Hard-Case Heroes; stories from the Abel Tasman', some of his other publications focusing on rural life in NZ and his time reporting on the Pacific for RNZ and writing up development projects for UNESCO. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Jess Ensor - Off the grid on the Rakaia river 10:34

منذ 4 أيام10:34

10:34

Dom talks with Jess Ensor from Redcliffs Station on the Rakaia River about their on-farm accommodation site, Braided Point, why they decided to have a go at agritourism and the success of the venture since it opened last October. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Wendy Paul - Huge demand for farm training course 12:21

منذ 4 أيام12:21

12:21

Dom talks with Growing Future Farmers CEO Wendy Paul about the sharp rise in applications for the two-year farm training course, what's driving its success and the need for more farmer trainers. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Rachel Shearer - Price surge for mid-micron wool 20:34

منذ 4 أيام20:34

20:34

Dom talks with Rachel Shearer, GM of Wool at PGG Wrightson, about the recent surge in mid-micron prices, the role of PGGW with the integrity of wool growing and harvesting and the outlook for the wool production season. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
REX August 7th - Rachel Shearer from PGG Wrightson Wool, Wendy Palmer from Growing Future Farmers and Jess Ensor from Redcliffs Station 46:16

منذ 5 أيام46:16

46:16

On today's REX Daily Podcast, Dom talks with Rachel Shearer, GM of Wool at PGG Wrightson, about the recent surge in mid-micron prices, the role of PGGW with the integrity of wool growing and harvesting and the outlook for the wool production season... He talks with Growing Future Farmers CEO Wendy Paul about the sharp rise in applications for the two-year farm training course, what's driving its success and the need for more farmer trainers... And he talks with Jess Ensor from Redcliffs Station on the Rakaia River about their on-farm accommodation site, Braided Point, why they decided to have a go at agritourism and the success of the venture since it opened last October. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Mark Been - Marnco's foray into the NZ fert market 9:22

منذ 5 أيام9:22

9:22

Dom talks with Marnco CEO Mark Been about its rocky beginning into the NZ fertiliser market, the impact it's made during its first 18 operating in NZ and its strategy for future growth. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Jen Corkran - Record red meat prices set to hold 19:40

منذ 5 أيام19:40

19:40

Dom talks with Rabobank NZ Senior Animal Protein Analyst Jen Corkran about the buoyant red meat export market for NZ products, what factors are contributing to it and the outlook for Spring prices. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
REX August 6th - Stu Davison from HighGround Dairy, Jen Corkran from Rabobank and Mark Been from Marnco 45:13

منذ 5 أيام45:13

45:13

On today's REX Daily Podcast, Dom talks with Stu Davison from HighGround Dairy about the latest Global Dairy Trade Event (+0.7%), the continuing demand for NZ butter and why geopolitical tensions are driving buyers towards NZ products... He talks with Rabobank NZ Senior Animal Protein Analyst Jen Corkran about the buoyant red meat export market for NZ products, what factors are contributing to it and the outlook for Spring prices... And he talks with Marnco CEO Mark Been about its rocky foray into the NZ fertiliser market, the impact it's made during its first 18 operating in NZ and its strategy for future growth. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Stu Davison - Another positive GDT result 13:02

منذ 6 أيام13:02

13:02

Dom talks with Stu Davison from HighGround Dairy about the latest Global Dairy Trade Event (+0.7%), the continuing demand for NZ butter and why geopolitical tensions are driving buyers towards NZ products. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Jeremy McKenzie - Wine, endurance events & hunting 27:17

منذ 6 أيام27:17

27:17

Dom talks with winemaker Jeremy McKenzie from Isabel Estate about its Wild Barrique Chardonnay being crowned Wine of the Year at the prestigious London Wine Competition, his viticulture career and his love of competing in ultra-endurance sporting events such as Godzone and Coast to Coast. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Andrew Hoggard - Wildings, Nuffield & Diddly Squat 10:03

منذ 6 أيام10:03

10:03

Dom talks with Andrew Hoggard, Associate Agriculture Minister, about the government providing $10 million over the next three years to to help with the eradication of wilding pines and invasive weeds, his recent discussions with Nuffield scholars and his visit to Jeremy Clarkson's Diddly Squat farm in the Cotswolds in England. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
REX August 5th - Associate Ag Minister Andrew Hoggard and Jeremy McKenzie from Isabel Estate 41:08

منذ 7 أيام41:08

41:08

On today's REX Daily Podcast, Dom talks with Andrew Hoggard, Associate Agriculture Minister, about the government providing $10 million over the next three years to to help with the eradication of wilding pines and invasive weeds, his recent discussions with Nuffield scholars and his visit to Jeremy Clarkson's Diddly Squat farm in the Cotswolds in England... And he talks with winemaker Jeremy McKenzie from Isabel Estate about its Wild Barrique Chardonnay being crowned Wine of the Year at the prestigious London Wine Competition, his viticulture career and his love of competing in ultra-endurance sporting events such as Godzone and Coast to Coast. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Sirma Karapeeva - US tariff impact on red meat exports 8:46

منذ 7 أيام8:46

8:46

Dom talks with Meat Industry Association CEO Sirma Karapeeva about the 15% tariff imposed on NZ exports by the United States, what it means for red meat producers and some of the ways being considered to navigate the tariff increase. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Grant Payton - Reprieve for UBCO bikes 14:04

منذ 7 أيام14:04

14:04

Dom talks with with Grant Payton, GM Fleet & Business Development at UBCO, about investors rescuing the electric bike maker from receivership, what the new structure looks like under new owners Utility Fleet Vehicles and the extensive farm trials being undertaken to improve the bike's performance on farmland. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Matt Simpson - Land use restriction battle for century farmers 15:08

منذ 7 أيام15:08

15:08

Dom talks with Matt Simpson from Ranui Station about his family's battle with the Mackenzie District Council planners, who have proposed that 65% of their 4100 ha property be classed as Outstanding Natural Landscape. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
REX August 4th - Matt Simpson from Ranui Station, Grant Payton from UBCO and Sirma Karapeeva from MIA 40:52

منذ 7 أيام40:52

40:52

On today's REX Daily Podcast, Dom talks with Matt Simpson from Ranui Station about his family's battle with the Mackenzie District Council planners, who have proposed that 65% of their 4100 ha property be classed as Outstanding Natural Landscape... He talks with Grant Payton, GM Fleet & Business Development at UBCO, about investors rescuing the electric bike maker from receivership, what the new structure looks like under new owners Utility Fleet Vehicles and the extensive farm trials being undertaken to improve the bike's performance on farmland... And he talks with Meat Industry Association CEO Sirma Karapeeva about the 15% tariff imposed on NZ exports by the United States, what it means for red meat producers and some of the ways being considered to navigate the tariff increase. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Glenn Dobson - REX Recommends 25:46

منذ 9 أيام25:46

25:46

In case you missed it... Dom talks with Glenn Dobson, CEO of The Drug Detection Agency, about the spike in opioid use in the NZ workforce, how prolific drug use is in the rural workforce and his career in drug recognition, including his membership of the California Narcotics Officers' Association. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Sarah Barr - REX Recommends 25:10

منذ 10 أيام25:10

25:10

In case you missed it... Dom talks with Sarah Barr from Rural Coach about Rabobank's White Paper ;Changing of the Guard', and the urgent need for clear farm succession planning, her role as a farm succession facilitator and the key things to get right when going through the process. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Dom Kalasih - Cracking down on excessive road cone use 22:17

منذ 10 أيام22:17

22:17

Dom talks with Transporting NZ CEO Dom Kalasih about a dramatic fall in excessive road cone use and temporary traffic management spending, how it reached a tipping point and the cost of unnecessary delays for freight. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Glenn Dobson - Rising opioid use; the underbelly of rural NZ 25:39

منذ 10 أيام25:39

25:39

Dom talks with Glenn Dobson, CEO of The Drug Detection Agency, about the spike in opioid use in the NZ workforce, how prolific drug use is in the rural workforce and his career in drug recognition, including his membership of the California Narcotics Officers' Association. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
REX August 1st - Glenn Dobson from the Drug Detection Agency and Dom Kalasih from Transporting NZ 50:29

منذ 10 أيام50:29

50:29

On today's REX Daily Podcast, Dom talks with Grant Dobson, CEO of The Drug Detection Agency, about the spike in opioid use in the NZ workforce, how prolific drug use is in the rural workforce and his career in drug recognition, including his membership of the California Narcotics Officers' Association... And he talks with Transporting NZ CEO Dom Kalasih about a dramatic fall in excessive road cone use and temporary traffic management spending, how it reached a tipping point and the cost of unnecessary delays for freight. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

REX

1
Mick Withers - Beef bonanza 8:59

منذ 11 يومًا8:59

8:59

Dom talks with Mick Withers from Rural Livestock about the healthy state of the beef market, what factors are causing it and concerns around supply. Tune in daily for the latest and greatest REX rural content on your favourite streaming platform, visit rexonline.co.nz and follow us on Instagram , Facebook and LinkedIn for more.…

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