It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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المحتوى المقدم من RETHINK Retail. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة RETHINK Retail أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
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Jeff Turnas, SVP of Culinary at Whole Foods Market
MP3•منزل الحلقة
Manage episode 379062418 series 2334745
المحتوى المقدم من RETHINK Retail. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة RETHINK Retail أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this episode of the RETHINK Retail Podcast, we delve deep into the art of customer feedback and enhancing product offerings with Jeff Turnas, Senior Vice President of Culinary at Whole Foods. As we pull back the curtains at Groceryshop 2023, Jeff unveils how Whole Foods, under his culinary strategy, navigated through the pandemic, pivoted its offerings, and embraced the transformative Amazon partnership. Drawing from nearly three decades of experience and expertise in cities like New York, Boston, and London, Jeff shares invaluable insights into achieving elevated customer satisfaction, the redefined grocery store experience post the Amazon-Whole Foods merger, Whole Foods' commitment to sustainability and community, and the importance of cultivating a memorable in-store experience. Dive into the cultural shifts within Whole Foods post-acquisition and understand the larger implications for the grocery retail industry. Resources: Connect with RETHINK Retail on LinkedIn: www.linkedin.com/company/rethink-industries/ For the latest retail insights, visit: www.rethink.industries Enjoyed this episode? Subscribe to our channel and give us a 5-star rating on Spotify, Apple Podcasts, and Goodpods! - - - - - - This RETHINK Retail Podcast episode was captured live at Groceryshop on September 25, 2023. Hosted by Kirat Anand Produced by Gabriella Bock Research by Maggie Schwenn
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365 حلقات
MP3•منزل الحلقة
Manage episode 379062418 series 2334745
المحتوى المقدم من RETHINK Retail. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة RETHINK Retail أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this episode of the RETHINK Retail Podcast, we delve deep into the art of customer feedback and enhancing product offerings with Jeff Turnas, Senior Vice President of Culinary at Whole Foods. As we pull back the curtains at Groceryshop 2023, Jeff unveils how Whole Foods, under his culinary strategy, navigated through the pandemic, pivoted its offerings, and embraced the transformative Amazon partnership. Drawing from nearly three decades of experience and expertise in cities like New York, Boston, and London, Jeff shares invaluable insights into achieving elevated customer satisfaction, the redefined grocery store experience post the Amazon-Whole Foods merger, Whole Foods' commitment to sustainability and community, and the importance of cultivating a memorable in-store experience. Dive into the cultural shifts within Whole Foods post-acquisition and understand the larger implications for the grocery retail industry. Resources: Connect with RETHINK Retail on LinkedIn: www.linkedin.com/company/rethink-industries/ For the latest retail insights, visit: www.rethink.industries Enjoyed this episode? Subscribe to our channel and give us a 5-star rating on Spotify, Apple Podcasts, and Goodpods! - - - - - - This RETHINK Retail Podcast episode was captured live at Groceryshop on September 25, 2023. Hosted by Kirat Anand Produced by Gabriella Bock Research by Maggie Schwenn
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365 حلقات
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