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SMALL TALK: Remaining Humble in the Fire
Manage episode 318691441 series 3266944
المحتوى المقدم من Ohadah Baht Ahveehzair. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Ohadah Baht Ahveehzair أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this Small Talk Episode, Ohadah shares an experience she had with a customer that escalated and left Ohadah to ponder on how our behavior as Humans can affect the tone, mood, and outcome of a misunderstanding. Misunderstandings are inevitable in life but humility on both ends will guarantee and positive outcome with both parties. When one party is not humble the conversation can escalate unnecessarily. Do you agree we should adopt more empathy, compassion, and understanding even all the while trying to uphold a professional position. At the end of the day, we are just human.
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