Help for ‘Messy’ Commercial Auto Market

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What’s the current state and future of telematics? We check in with John Barbagallo, advisor to SambaSafety, which provides cloud-based risk management tools to monitor driver and vehicle behavior. John is former president of commercial lines at Progressive, where he led innovation in telematics as well as the growth of the carrier from a regional nonstandard player to a national powerhouse. The commercial auto market “is under a lot of stress right now,” he says. “It’s a dynamic messy environment with carriers struggling, costs going up faster than rates, there is churn, and less stability in the driver pool.” In light of the challenges, technology offers actionable, real-time information for carriers, brokers and their clients. On this recording, John unpacks key findings of a survey of agents and carriers on telematics usage and expected expansion.

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